10/10 recommend. Hi! Very unsure and ever-changing- mind-Bride here; I went to Pawlaks Florist for…read moremy bridal bouquet. Prices were very fair and the best quote i received by far. The staff were amazing. Shana took her time during my bridal bouquet consultation and helped talk me through all my inspo pictures and was very honest about what would hold up in reality and what wouldn't. She even took me into the back and showed me their fridge with different floral to help me pick and see my vision in real life versus Pinterest Brain fog. The fact that they kept me up to date in the process and told me to and let me call and check in made me feel very confident in them and comfortable. They helped me turn my dream bouquet into reality and i couldn't recommend them enough.

An adjustment needed to be made to a pick up order I made. Supe nice & pleasant, stunning flowers…read moreeverytime. My favorite florist!

I placed an order for a funeral arrangement through the Chambers website. The arrangement I…read moreselected was the "large" size and cost $90 + shipping. The arrangement that was delivered was tiny (something the size of a flower girl's basket). I was so embarrassed. I can not recommend this florist.

You can just stop in and request a customized arrangement or simply cut flowers. Service with a…read moresmile. A standard in the area. Personal attention and innovative designs.

Extremely pleased to know that my husband loves me enough to order my flowers from Carol James…read moreFlorist. A very friendly knowledgeable staff putting together beautiful bouquets for all occasions. Perfection.

I am very upset with the outcome of the 1-800-Flowers on-line purchase that ultimately got…read morefulfilled by Carol James Florist. I ordered the arrangement on Friday morning to be delivered on Saturday to my mother and sister in law in memory of the death of my brother in law (son and brother). After discussion with my mother in law Saturday evening to my dismay Carol James Flowers called my mother in law's house prior to delivery which should NOT have occurred what are they thinking? They never even tried to deliver these flowers but instead gave my mother in law a call to determine if she would be home and they were just leaving the shop at 12:45 pm. Per the 1-800-flowers website the florist is NOT supposed to call the delivery location unless there is a problem with the delivery. The florist calling prior to even trying to do the delivery negates any surprise so if you don't care if the delivery of the flowers is a surprise or not give them a call. This phone call resulted in all the confusion being started and ultimately no flowers were acquired on Saturday. Carol James Flowers called my mother in law Saturday prior to leaving the shop to ensure they would be home. My mother in law stated they were just leaving the house and that she and my sister in law would pick them up instead. My mother in law had thought the delivery was at the same florist that delivered the flowers last year (Bedford Floral) so promptly went to this location which was closed upon arriving and waited an hour to finally give Carol James Flowers a call back to determine why the shop was not open. They then conveyed that my mother in law had gone to the wrong location and that they were closing. Needless to say they did not attempt to deliver or do anything to rectify this whole issue even though the website states "Please note that deliveries are typically made until 8PM in your recipient's time zone. Once we hear that your order has been delivered, we'll send a confirmation email. Remember to check your Promotion & Spam folders for emails on your Order & Delivery confirmations." Now my mother in law MAY get the flowers delivered on today but I will wait to hear and now can assume the flowers will be lacking their beauty because they have sat in a cooler for a prolonged period of time. I also paid for a delivery service that was NEVER done and did not result in the surprise delivery that I wanted when I ordered. Granted my mother in law went to the wrong location but this would have never even been a thought if Carol James Flowers just delivered the flowers and never called in the first place. The day was great on Saturday so they could have delivered and just left on my mother in laws front porch. I have ordered from the 1-800-flowers website before with no issue before. Hopefully these flowers will get delivered today. I will update this review along with a picture of the flowers after this has been done. Update (1:40 pm): mother in law called florist and florist stated they received some sort of communication from 1-800-Flowers stating the order was cancelled. This is different that what 1-800-flowers sent me when I emailed them the results of this order. 1-800-flowers sent me an email stating:"Dear Customer, Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 01/07/2019, at no additional cost to you. Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon! Sincerely,". Does something not jive in the communication? I think so and their 100% smile guarantee resulted in not a smile on my part or my mother in law's. At this point I just want to make sure I get 100% refund of $93.90.

Had flowers ordered for my grandmothers' funeral. Large order 900$ plus tax. This including both my…read morebrothers, and my father and self. Asked for easel arrangements. Wanted full flower arrangements and were willing to pay extra to make this happen. All sibling arrangements were to be the same except different colors. They were not. My specific easel was pink Roses and Lillie's. Flowers showed up to the funeral home wrong, missing Lillies and not full at all. I had maybe 20 small roses and 6 inches apart between each flower. So not full either. My mom saw them first and sent them back for Lillie's to be added as that's is what we paid for. I show up to the funeral home and see what they delivered. My heart sank with disappointment ---They looked terrible, wilted, beat up, and sparse. I mean terrible. No joke-- Wilting and browned, dead. My brother's easel didn't even make it to the next day to the church service/burial. We could not go into the store because they are "closed for covid" it's Jan 2023.. We called to voice our upset and "Lynn" who told us it was "well worth the price" then put us on hold for 35 min and waiting for us to hang up, never returned. That is how they treat people grieving. Rip them off, send dead flowers and then never return to the customers on "hold". Do yourself a service and don't go here.

Didn't get to go inside to get last minute flowers…read more They are closed to the public due to covid, even though covid is over. Phone and delivery only. I unfortunately order by sight to know what I'm getting.

Embarrassingly bad flowers…read more I have never been more disappointed in a florists presentation. The flowers that arrived did not look anything like the photo, and the flower quality is sad and wilted. I would understand if the flowers were fresh, and the arrangement not exactly like the photo. But to not look like the online photo and have bad-quality flowers. that says a lot. Compare the photo online, and what was delivered. If you would like flowers delivered, go anywhere else.

My daughter recently got a job in the Solon area, so I wanted to send her flowers for her birthday…read more I like using local businesses as much as possible, so I looked up florists in the area and went directly to Duffy's website to order. I should also note that I ordered a week in advance so timing should not have been a factor. The arrangement that was delivered was nowhere near the picture on the website! I understand that there are going to be slight variations, but the arrangement really does look like something a child would put together. I am very disappointed and will never use this business again.

Absolutely beautiful selection of Christmas arrangements and Poinsettias. I am doing everything to…read morekeep the poinsettias alive and thriving. I don't know why anyone buys them elsewhere!

Same day delivery and the bouquet was absolutely beautiful! They have very talented florists that…read morecan make arrangements far better than the stock options from the online chains. And better prices too!

This woman busts her butt to do a good job and I appreciate that, everyone has their off days and…read moreone time I went during lunch to order flowers and she was closed. I realized that she needed to close for lunch elsewise she would never be able to eat. Got in there around 1:30p and the experience was fast and pleasant. NOW I go online and order through her site and every transaction-- silky smooth... I like her quite a bit so give her a shot when you need flowers delivered... Cheers~!

Without question the best florist in Cleveland! I have done business with Cindy for over 25 years…read more My company has spent over 150,000.00 in floral bills and worth every penny over those years. There is no better. All the recipients used her as well.

This guy is MAGIC! On July 11th, I found myself at a dead…read moreend. Mom had no flowers. My plans were to make a grand entrance, after seeing my mom again in two years, coming from Los Angeles, California. I went over to the near by grocery store that went to growing up and they did not have the goods that I need. Instead, Flowers that were on their way out to the trash. I quickly Google searched the nearest florists and came across Cloud Florist. A nice little boutique shop 3 miles out. I thought I'd give it a shot. Out comes this guy with is cut dog, ready to help. I had told him my struggles and what I was up against. This gentleman understood immediately and started going to work. I had told him a few things extra that I need him to add to the recipe like color alterations. He took this complex concept and went to the back behind the magic curtain like some wizard out of the Wizard of Oz. About 20 minutes later, this guy comes out with the most beautiful bouquet I have ever seen. Decorated with these awesome corsages! I had to tip the guy well because he .are my day!!! Thank you again for the fantastic job!!!

I live in Georgia, needed to order flowers for Cleveland family for today. The woman who answered…read morethe phone was very nice and helped me figure out what to order. The flowers were delivered a few hours later. The flowers are beautiful! Very pleased!