I placed an order for a funeral arrangement through the Chambers website. The arrangement I…read moreselected was the "large" size and cost $90 + shipping. The arrangement that was delivered was tiny (something the size of a flower girl's basket). I was so embarrassed. I can not recommend this florist.

You can just stop in and request a customized arrangement or simply cut flowers. Service with a…read moresmile. A standard in the area. Personal attention and innovative designs.

10/10 recommend. Hi! Very unsure and ever-changing- mind-Bride here; I went to Pawlaks Florist for…read moremy bridal bouquet. Prices were very fair and the best quote i received by far. The staff were amazing. Shana took her time during my bridal bouquet consultation and helped talk me through all my inspo pictures and was very honest about what would hold up in reality and what wouldn't. She even took me into the back and showed me their fridge with different floral to help me pick and see my vision in real life versus Pinterest Brain fog. The fact that they kept me up to date in the process and told me to and let me call and check in made me feel very confident in them and comfortable. They helped me turn my dream bouquet into reality and i couldn't recommend them enough.

An adjustment needed to be made to a pick up order I made. Supe nice & pleasant, stunning flowers…read moreeverytime. My favorite florist!

My boyfriend says this is his favorite place to buy flowers in Lakewood. He asked for a bright and…read morehappy anniversary bouquet and she created this beautiful one for me!

Dawn C. After 40 years ordering flowers from the now closed…read moreJan Dell Florists in Rocky River, I needed to find a new source of flowers for my Christmas table. I was very pleased with the lovely arrangement from Brown Pleasance, which included every item I had requested. The flowers were very fresh, the baubles were perfect, and I was proud to display the artistry on my table. I will definitely return to this florist again.

I am all the way in Alaska and I wanted to celebrate my daughter who is in OH and with the help of…read morethe shop owner, Cristina, I was able to do so! My daughter was extremely happy. I'm told she cried! I highly recommend them and I'm so glad I found them! The customer service I received today was so appreciated and the product received was better than expected! She went above and beyond for me. Thanks again for making this day extra special!

This shop is fabulous. Makes gorgeous arrangements and uses the freshest flowers around.read more

Extremely pleased to know that my husband loves me enough to order my flowers from Carol James…read moreFlorist. A very friendly knowledgeable staff putting together beautiful bouquets for all occasions. Perfection.

I am very upset with the outcome of the 1-800-Flowers on-line purchase that ultimately got…read morefulfilled by Carol James Florist. I ordered the arrangement on Friday morning to be delivered on Saturday to my mother and sister in law in memory of the death of my brother in law (son and brother). After discussion with my mother in law Saturday evening to my dismay Carol James Flowers called my mother in law's house prior to delivery which should NOT have occurred what are they thinking? They never even tried to deliver these flowers but instead gave my mother in law a call to determine if she would be home and they were just leaving the shop at 12:45 pm. Per the 1-800-flowers website the florist is NOT supposed to call the delivery location unless there is a problem with the delivery. The florist calling prior to even trying to do the delivery negates any surprise so if you don't care if the delivery of the flowers is a surprise or not give them a call. This phone call resulted in all the confusion being started and ultimately no flowers were acquired on Saturday. Carol James Flowers called my mother in law Saturday prior to leaving the shop to ensure they would be home. My mother in law stated they were just leaving the house and that she and my sister in law would pick them up instead. My mother in law had thought the delivery was at the same florist that delivered the flowers last year (Bedford Floral) so promptly went to this location which was closed upon arriving and waited an hour to finally give Carol James Flowers a call back to determine why the shop was not open. They then conveyed that my mother in law had gone to the wrong location and that they were closing. Needless to say they did not attempt to deliver or do anything to rectify this whole issue even though the website states "Please note that deliveries are typically made until 8PM in your recipient's time zone. Once we hear that your order has been delivered, we'll send a confirmation email. Remember to check your Promotion & Spam folders for emails on your Order & Delivery confirmations." Now my mother in law MAY get the flowers delivered on today but I will wait to hear and now can assume the flowers will be lacking their beauty because they have sat in a cooler for a prolonged period of time. I also paid for a delivery service that was NEVER done and did not result in the surprise delivery that I wanted when I ordered. Granted my mother in law went to the wrong location but this would have never even been a thought if Carol James Flowers just delivered the flowers and never called in the first place. The day was great on Saturday so they could have delivered and just left on my mother in laws front porch. I have ordered from the 1-800-flowers website before with no issue before. Hopefully these flowers will get delivered today. I will update this review along with a picture of the flowers after this has been done. Update (1:40 pm): mother in law called florist and florist stated they received some sort of communication from 1-800-Flowers stating the order was cancelled. This is different that what 1-800-flowers sent me when I emailed them the results of this order. 1-800-flowers sent me an email stating:"Dear Customer, Thank you for reaching out to us. We're very sorry your order did not meet expectations. We're fully committed to our 100% Smile Guarantee, and have scheduled a redelivery on 01/07/2019, at no additional cost to you. Again, we apologize for any inconvenience this has caused and hope you'll let us deliver another smile for you soon! Sincerely,". Does something not jive in the communication? I think so and their 100% smile guarantee resulted in not a smile on my part or my mother in law's. At this point I just want to make sure I get 100% refund of $93.90.

This guy is MAGIC! On July 11th, I found myself at a dead…read moreend. Mom had no flowers. My plans were to make a grand entrance, after seeing my mom again in two years, coming from Los Angeles, California. I went over to the near by grocery store that went to growing up and they did not have the goods that I need. Instead, Flowers that were on their way out to the trash. I quickly Google searched the nearest florists and came across Cloud Florist. A nice little boutique shop 3 miles out. I thought I'd give it a shot. Out comes this guy with is cut dog, ready to help. I had told him my struggles and what I was up against. This gentleman understood immediately and started going to work. I had told him a few things extra that I need him to add to the recipe like color alterations. He took this complex concept and went to the back behind the magic curtain like some wizard out of the Wizard of Oz. About 20 minutes later, this guy comes out with the most beautiful bouquet I have ever seen. Decorated with these awesome corsages! I had to tip the guy well because he .are my day!!! Thank you again for the fantastic job!!!

I live in Georgia, needed to order flowers for Cleveland family for today. The woman who answered…read morethe phone was very nice and helped me figure out what to order. The flowers were delivered a few hours later. The flowers are beautiful! Very pleased!

Absolutely beautiful selection of Christmas arrangements and Poinsettias. I am doing everything to…read morekeep the poinsettias alive and thriving. I don't know why anyone buys them elsewhere!

Same day delivery and the bouquet was absolutely beautiful! They have very talented florists that…read morecan make arrangements far better than the stock options from the online chains. And better prices too!

They were extremely helpful with a last minute request, and the planter was exactly what I…read moreexpected! Highly recommend!

I don't usually post reviews about anything because I feel like they are a waste of time but in…read morethis case I found it helpful. I needed floral arrangements for my cousins wedding shower and honestly has no idea where to even start looking so like everyone does these days I started with google. Mentor is a small city with a lot of floral places around and I came across Bocks Floral Creations several times in my searches and she was the only floral place with the highest star ratings so I took my chances and let it be known I am beyond happy I did. For being a small little floral shop they nailed the exact look I was going for. This shop is beyond AMAZING. I honestly do not have enough room to write all the kind words and gratitude I have for Mrs. Bock and her staff. These women are wonderful and their work speaks for itself. They put Time, Love, and Passion into all their work and it shows. I would refer this place a million times over. Also if you are looking to rent the cases, case fillers, Even these rose gold chargers which were everything she does it at a great price. Again thank you to Mrs. Bock and her wonderful staff for the patience, attentiveness, passion, and dedication to the floral arrangements you provided for me they made the whole wedding shower outstanding and elegant.