I bought my first Sun conure today! The shop staff and the owner were super kind to me very helpful…read moreI was lucky to find them!

I went for the first time. I went out of my are do to the…read moreratings of the store. I was pleasantly surprised of the Selections of birds they had. Not only are they clean, but they have healthy birds. Thank you for the service and care you had in selecting the birds I wanted I bought 4 beautiful finches. I will definitely I will be going again for what I need for my beautiful birds. Fui por primera vez. Salí de mi casa debido a las calificaciones de la tienda. Me sorprendió gratamente la selección de pájaros que tenían. No solo están limpios, sino que tienen aves saludables. Gracias por el servicio y cuidado que tuvieron en la selección de las aves que quería compré 4 hermosos pinzones. Definitivamente voy a ir de nuevo por lo que necesito para mis hermosos pájaros.

We purchased an Indian Ringneck parrot from this store, and not long after bringing him home, he…read morebegan developing serious neurological symptoms. After months of veterinary visits, extensive testing, and approximately $1,500 spent on diagnostics, our avian specialist diagnosed him with Avian Bornavirus (PDD). We are now facing the heartbreaking decision of euthanasia because his condition has become irreversible. According to our avian veterinarian, this virus is transmitted from bird to bird and has a long incubation period, meaning infected birds can appear healthy for months before showing symptoms. What has been even more disappointing is the store's response. Despite providing veterinary records and attempting to resolve this matter directly, the store has refused to take responsibility or offer any meaningful assistance. Our family, especially our three children, is devastated. We hope our experience encourages prospective buyers to ask detailed questions about health screening and testing before purchasing a bird. We cannot recommend this store based on our experience.

Personal. Knowledge about exotic avians is especially important and they are very knowledgeable…read morewith many years in the business. I board my birds with them at least 3-4 times a year. I trust them completely.

We are absolutely devastated by what happened and feel obligated to share our experience so other…read morefamilies can make an informed decision before purchasing a bird here. We previously purchased a Green Wing Macaw from this shop, so when they had a Blue and Gold Macaw available, we trusted them enough to buy another. We had been visiting this baby since hatch day. They kept her for approximately six months, beginning in February, and during that time we visited her well over 15 times. As the months went by, we became increasingly concerned about how long they were keeping her. It seemed unusually long, and during several visits she appeared frail. We trusted their experience and believed they would never send a sick bird home. About two weeks ago they finally called and said she was ready. We picked her up and brought her into a home that was fully prepared for her. She had her own room-sized cage, constant supervision, and all the love in the world. We are experienced macaw owners and watched her very closely every single day. Exactly one week later, on Tuesday morning, we found her lying on the floor of her cage, unresponsive. My husband sped to the nearest emergency veterinarian while I performed CPR on her the entire drive, praying there was still a chance to save her. There wasn't. The emergency avian veterinarian told us she had a pre-existing illness that had been progressing for quite some time. They explained that even if we had gotten her there immediately, her chance of survival was only about 0 to 2 percent because the disease had advanced too far. Hearing those words completely shattered us. The hardest part is knowing we only had this beautiful bird for seven days after the shop had cared for her for roughly six months. We cannot say what they knew, but based on what the emergency veterinarian told us, we are left with serious questions about how a bird suffering from such a significant illness was released as healthy. Since her passing, we have reached out to the shop looking for answers. Our texts have gone unanswered, and we have been completely avoided. That lack of communication has made an already heartbreaking situation even worse. We waited six months for this bird. We visited her constantly. We prepared everything for her arrival. Instead of decades together, we got seven days before having to perform CPR on a macaw we already considered part of our family. If you decide to purchase a bird from this shop, please protect yourself and the bird. Request complete veterinary records, ask about disease testing, and have the bird examined by an independent avian veterinarian immediately before or after bringing it home. Do not rely solely on verbal reassurance. We would never wish this experience on anyone. Losing a companion animal is heartbreaking enough. Losing one after only a week because of what an emergency veterinarian described as a long-standing illness is something we will never forget.

Miso looks absolutely adorable! From the very beginning, communication was clear and easy with the…read morestaff who handle the appt as well as with the groomer. Chelsey was genuinely enthusiastic about the haircut and you can truly tell she loves what she does and cares about the dogs she works with. One thing I especially appreciated was how fresh Miso's breath smelled afterward -- such a noticeable difference! He also came home clean without any overpowering artificial fragrances, which I really value. The bandanna they use is also great quality -- such a cute finishing touch. I'll definitely be booking with them again!

horrible inexperienced groomer , gave a horrible cut plus cut underbelly and left cotton deep in…read moreleft ear causing infection . cost 259$ dog its half shaved second not clipped. looks like a poodle. groomer also out cotton so down left ear his vet documented how serious and treated for infection another 249$ 7 calls to company 16 photos and nothing but attitude . if I see the van run away fast ,your puppy will be so grateful you found a good groomer

Eduardo was very nice and careful with my four cats . Everything went great. He was puntual and…read moreprepared.

I absolutely love the flexibility and customer service!!! My dog always looks adorable when Edu…read morecomes to groom him. Thank you for always taking care of my baby!!!!

I brought my blue tongue skink here for some concerns I was having about his health…read more The staff was very polite. There was a little bit of a wait to be seen, but it wasn't a problem or anything excessive. The doctor was professional and kind. He was thorough in explaining what kind of tests he recommended, and answered all of my annoying questions. I really appreciate his patience because I can be a big worrier when it comes to my pets. I feel comfortable trusting them with my reptile's veterinary needs and recommend them highly.

If you're looking for a rabbit veterinarian for a routine spay, Paws and Claws may not be the right…read morefit. All I wanted was to have my rabbit spayed. Instead, I felt like I had to jump through one expensive hoop after another, and in the end, she was never even spayed. I want to be clear that this review is **not** about the front desk staff or the technicians. They were always kind, compassionate, and treated both my rabbit and me with respect. I have nothing but appreciation for them. My concern is with the veterinarian's approach to my rabbit's care. What should have been a straightforward pre-surgical process turned into repeated delays, additional testing, and significant extra costs. One of the reasons my rabbit's spay was delayed was because of her E. cuniculi (ECUN) blood test. My rabbit had a **negative IgM** (which does not suggest an active infection) and a **positive IgG** (which indicates previous exposure and immune memory). Positive IgG results are common in pet rabbits and, on their own, do not mean a rabbit has an active infection. Rabbit owners should know that many rabbit veterinarians do **not** require an IgG result of zero before performing a routine spay. If you're told otherwise, I encourage you to ask questions or seek a second opinion. Delaying a spay also has risks, including an increased risk of uterine cancer in intact female rabbits. Unfortunately, after spending a significant amount of money and months trying to move forward with the procedure, I lost confidence in the medical recommendations and chose to take my rabbit elsewhere.

Jorge was great! Starting with being very responsive and communicative. He was able to fit me in…read morequickly and was super friendly and professional. He asked about my preferences for my pup and then explained his recommendation. I went with what he suggested and that was a very wise choice. He seemed very warm and kind to my dog. The last time my dog was groomed I could hear him screaming on my driveway, that wasn't the case this time. The only minor complaint is it is a little expensive, but I'm not sure if it's more or less than the normal rate as this is my first dog that needs to be groomed period let alone on a monthly basis. I went with another company previously and for many reasons I didn't go back & I am so so glad I have found a great mobile groomer that is great with my dog and also provides impeccable grooming!

Awesome groomer. My Maltese came out exactly like I wanted him to come out. Super cute…read more Would definitely recommend and will use again.

I'm extremely happy with George services! I left my dog boarding twice with him already and every…read moretime my doggie comes back home she's better behave. I've been looking for someone to watch Tuti my dog when I travel and I haven't had the best experiences, so please if you are looking for a dog trainer or someone to leave your dog while you travel OnHowlifday Pet Sitters is the place! I would not trust my dog with nobody but them! George goes above and beyond!! He truly loves your furry animals like there are his and I can have peace of mind knowing that my dog is being taken care by the best! Thank you George

George is an awesome pet sitter. We have 2 chocolate labs and he has hosted them during our…read morevacations. They get plenty of outdoor activity and they are always happy to see him. George keeps you informed of how the dogs are doing and he sends you pictures regularly. I highly recommend his services.