I had written a review back in 2019 that was not favorable for the Aviary when they were in Cauley Square. After visiting their new location (which is really the pre-Cauley Square location), I am happy to say I have a completely different impression of the store. I went there to buy some supplies for my bird and took the opportunity to look around. They have numerous cages outdoors in their gardens with various types of birds which were not for sale. In the nursery they had a great variety of birds ranging from budgies to parrots. Their cage room had a large variety of cages and stands. They also have a big variety of toys, foods, and supplies for birds of all sizes. The location was clean and employees were extremely helpful. I will definitely be back. read more

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They are the best, full of knowledge, and all the birds they sell are very well taken care of. I highly recommend them if you are considering a pet bird. read more

These girls know their stuff. Just to visit, adopt a new baby, get chow, they got you covered. It's a fun place just to go and see tropical birds. Very professional, extremely knowledgeable, interested in your concerns, and overall the happiest staff you could ask for. They have any cage, perch, toy, food, vitamin, care product you could think of. Cutting, clipping, boarding for your little feathered friend. If you need a little amigo, they have a great selection ready for adoption. I love this place, you should check them out. read more

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amazing bird store. Very knowledgeable staff brought my parakeet in to get the beak trimmed and the nails clipped. Very reasonable prices was about $10. People there are super friendly and love birds you can tell. it may be a bit of a ride because it's in South Miami but it's absolutely worth it read more

I came here and was very sad to see the conditions these birds are living in. The birds are kept in tiny cages with no space to fly around and without any toys or enrichment. They all looked depressed and some are ripping out their feathers from the stress of being kept in a cage rather than being free to fly around in nature. Please don't buy a bird from this store and keep it prisoner in a cage. read more

Located in historic Cauley Square the Aviary Burd Shop first opened in 1981. It is now the oldest and largest bird store in South Florida. Although I wasn't shopping for an exotic bird I am the mom of a parakeet named Hedwig so I was very interested in checking out this business on a recent trip to Cauley Square. In addition to rare breeds of birds you won't find in your average pet store they also sell everything you need to care for them food, cages, toys, books, and health items. Services they provide include boarding and microchipping. I fell in love with all of their birds. They had so much personality. I got to see a pink cockatoo for the first time. I especially loved visiting the nursery. Some of the birds were several thousand dollars. If you are looking for a particular breed they can accommodate you. It is worth checking out their website where they offer forums and coupons. A $40 yearly membership will entitle you to 20 percent off birds and products. Even though I was just window shopping the staff was extremely kind and accommodating. I would love to own an exotic bird one day but I don't have the time to devote to it now. If I am ever in the market I would definitely come here. read more

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If you ever need a bird or bird supplies, this place is wonderful. My experience: I got a hand-raised baby cockatiel from them. He wasn't fully weaned, so they let me visit him as much as I wanted to socialize him. After I took him, they helped me continue to monitor him & have been there supporting me with his care ever since. They even helped me set up his cage so that his branches, bowls & toys are in a way that makes sense to him. They offer a lifetime of grooming & weighing. They have boarding services & sell the right kinds of toys & food for your type of bird. They are very knowledgeable & helpful (even on the phone whenever I had questions). I highly recommend them! read more

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They are very caring for the birds and very informative. The have beautiful parrots and customer build cages.

Amazing bird shop I got my first bird ever from there ! They are knowledgeable they recommended me the best bird for me. I knew my bird was used to people and she was friendly because the girls interacted with them daily she was nourished properly and less than a year old with dna given . They gave me advice and recommendations . They package their own seed mixes . & free clippings nails and wings for life . Also have rewards and on your birthday they give you a free gift . Never had a dull moment coming here . Keep up the good work ! read more

The Aviary - First bird piña - Bird Shops Near Me - Goulds, Florida

The store is clean:: Staff professional,knowledgeable, and nice :: most important they raise beautiful well rounded birds :: my tiels are so gorgeous and I love them , they make me happy read more

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Me and my husband got our female BG Macaw Miss Drama Queen and my little boy Ash the caique , he is the love of my life they got a life time clippings for free upon the purchases , the lady's nice and helpful, we come to buy our babies toys from here , we enjoy stopping by once in a while ,toys are pricey everywhere else so why not go to these lady's and sport their business ,‍ they moved to a cute little place more fun for people and kids to go to see the birds outside looks like it's going to look nicer in the near future read more

Had a terrible experience today going to get my birds wings clipped and DNA tested, as I asked for pricing before services where done. owner was very rude when requesting proof of purchase I forgot to bring the paper and owner rudely was emphasizing that they provided me with one which I had a picture of but because of her attitude and approach towards me it was very off putting and made me question why should I even give money towards a business with an owner that is rude and accusatory to their client. as I was trying to explain that she was giving an off putting attitude she walked away and told me to get the fuck out... what a horrible way to represent your own business and treat ur clients who paid $400 for a bird from you. I Will never do business again at this place. And what's crazy is I was also looking to buy another companion for my bird thankfully I was able to see what a nasty person she is. Not only was she so nasty and rude she was being racist in front of a customer (my self) saying that Spanish sounds like "takakakaka" mocking the language. read more

The Aviary - Proof of purchase - Bird Shops Near Me - Goulds, Florida

I've been coming here for about 10 years, and my parents have been coming here since the 80s. Their passion about birds is so evident. We've brought blue and gold macaws, a lovebird, and our newest cockatiel (bought recently at the aviary) to have wings and nails clipped, and the staff has always been so helpful and knowledgeable. If you're looking to purchase a baby bird, these are the people to talk to. They raise them so well and truly care about them. Very clean place as well! Accessories are a bit expensive, but it's a pet store; fully expected! If you want convenience and specific knowledge, this is the place to go. read more

The Aviary - Bird Shops Near Me - Goulds, Florida

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I could not recommend this place more! Compared to Simbad's Birdhouse, this place is amazing. I bout a black headed caique from them and still use them for their boarding. They always answer the phone and were more than happy to let me see my bird until he was ready to come home. read more

The Aviary - Black headed caique (Zazu) - Bird Shops Near Me - Goulds, Florida

Great selection of bird related foods, cages and toys. Wing, beak and nail trimming done with great results.

Most of the birds they sell are sick and die and no warranty is given. The owner That works the front door f the store is also very rude every time I go there. read more

I have recently purchase 2 birds at this shop. Patricia (the owner) and Joanna (the manager) are wonderful to work with. I highly recommend buying a bird from them. I absolutely love my babies! read more

I brought my bird here to get her nails clipped and l left the store with my bird lifeless. I've taken her to Simbads and never here. Although hindsight is 20/20, it is a big regret that I brought Casper to this store because not only that I lost my pet bird but I lost my companion, my buddy. They said that the stress from holding the bird with a towel caused Casper to have a heart attack. That this happens all the time. Though, what did they do differently that took her life away when I've been going to Simbads in Gables, and leaving the store with the bird still alive? My point is, Casper has been going to Simbads for clippings, ever since we got her. We got her a year and 8 months ago. She's basically still a baby. Still learning words. And to be told that it's normal to have your bird get a routine "hair cut" and be dead after. Wow... What's worse? They said Casper just passed out when the old lady with short blond hair was holding her neck sideways with Casper's body facing the other way. She said she "passed out the bad way" I was looking at my brother confused and when we looked at Casper she was lifeless. They barely even tried to revive her. They were firm that she's gone. Didn't give us a place to bring her to an AV vet. NOTHING. So then, my brother and I took Casper and went to a nearest animal clinic. The nearest one was 2 miles away, I performed CPR on Casper while my brother hurries to go to the clinic just to find out that they only neuters. We asked them where to go when we got there, and they gave us the address to go to Bravo Animal Clinic. Unfortunately, we were too late. When we went back to this store to get some closure on what happened to my bird they screamed over us, telling us that it's absolutely normal to have your bird die because of a routine "hair cut" the owner Patricia Lyon yells over my mom and when I knew it was getting out of hand I pulled out my phone and that's when she started to lay her hands on us. Pushing us,slapping and grabbing my phone. I almost dropped my bird on the floor because of this 6 foot tall OWNER was busy assaulting me and my mom. Eventually when we starting telling her to stop assaulting us and it's not right, she pushes us out to the door telling my mom who speaks proper English to "speak English" and that we are here "illegally". If you guys love your precious pet birds, please bring them else where. I'd hate to have another person who loves and care about their bird be hurt and feel the loss we are feeling right now. read more

The ladies that work there: complete rockstars!! We went to the store to get more information about various types of birds we were looking to purchase. But... They were so knowledgeable answering all the questions and made me feel so comfortable handling a bird. Needless, to say... A lovebird was purchased. read more

Wow we really were amaze with the aviary, their birds are so healthy and friendly. We were there to buy supplies and ended up falling in love with a Indigo Ringneck which eats out of our hands and his colors are very healthy. The staff not to mention are great and very helpful they were very informative and followed up with a phone call after we purchased the ringneck. Out daughter has a quaker and she brought it there to get trim wings and nails they were very compassionate. Definitely will make it our go to plsce for supplies and possible addition to the family. You can visit with your animals too we brought our Cockatoo and look forward soon visitng with our two macaws as well as Prince the ringneck. We really suggest you visit them, you never know and will come home with one of their babies too. read more

The Aviary - Bird Shops Near Me - Goulds, Florida

People who work in the aviary bird shop are very nice and friendly, specially Johana, Patricia and Marilyn. I had a situation with my bird and the owner Patricia was very compassionate and very helpful. I very much recommend the aviary. They are very knowledgeable about parrots. They have different birds, huge selections of toy, foods, and great place to sit outdoor and enjoy nature. read more

The Aviary - Parrot - Bird Shops Near Me - Goulds, Florida

When I spoke to a lady with blonde curly/wavy hair, very nicely by the way, about a problem I had with a bird, she told me that I everything I'm saying is "bullshit" and said "I know more about birds then you" when all I was doing was saying what the veterinarian told me and what I could visibly see. Extremely unprofessional manner. Even if what I was saying was not true, what kind of worker tells a customer that everything they're saying is bullshit and talks down to them when the customer is being kind??? read more

This aviary was recommended to me by a friend who has bought all her birds there for years now. I went in there in search for a first time bird and fell in love with a baby cockatiel. They encouraged me to go and visit often to handle him and have us both start to get used to each other and that's exactly what i did and it definitely made a difference on our journey. The staff is very friendly and extremely knowledgeable. 10/10, i recommend for your birds needs/questions/bird shopping read more

The Aviary - Bird Shops Near Me - Goulds, Florida

This is the best bird store in miami. These girls really love their parrots and it shows. You can tell the birds are happy there even know they are captive. Makes me smile. I always support the Aviary before other shops in the area. They deserve the business. read more

Looks nice and when i visited to find a canary they were all so nice to help. And thats when i found my little buddy read more

The Aviary - A male white canary - Bird Shops Near Me - Goulds, Florida

It is very big parrot shop, they have so many birds. However, they are all in one room, screaming and yelling all day (better get your ear plugs!) and we were not lucky finding someone to spend some quality time with us, explaining, showing the birds, etc. The prices are acceptable, they have many cages available, super many toys and they are located in a nice foresty location. However, I did not like that the place is full with cats (also inside the shop - my husband has an allergy from cats). read more

They have everything for exotic birds, live like one minute away and it's totally beautiful

UPDATED REVIEW I finally received the call and I'm happy to change my review back to 5 stars. I'm grateful to the Aviary for reviewing their accounts and finding out that the gift certificate was not used. I'm also relieved that I can continue sponsoring this well beloved store and their important role in our community read more

The best and most knowledgeable shop in Miami. We purchased our Blue and Gold Macaw almost 20 years ago from them. He gets his wings and nails trimmed on a regular basis from the amazing staff. They have everything that we need to keep him happy (cages, toys, food and more) Don't waste your time going chain pet stores they don't carry the items you need and the staff in those store are not educated in parrots. read more

The Aviary - Bird Shops Near Me - Goulds, Florida

Today we visit this amazing Bird shop to find a new pet for our kids. It is the second time we get a bird from here. We always get the best service from everyone but Jennifer made a huge difference helping us and guiding us a little bit more on how to deal with ou Black Capped Conure... if you are looking for a pet, i will recommend any of The Conure's, they are super sweet and extremely smart! read more

The Aviary - Today we visited the aviary at Cauley Square looking for a new pet to my kids, and Jennifer helped us a lot find our new pet! Amazing place! - Bird Shops Near Me - Goulds, Florida

The women with dark hair that works hand feeding the birds Wow she give everyone a dirty look you feel such a heavy negative tension I have gone in to this Aviary store few times ready to buy a certain bird I always end up walking out I wonder if the owner of this Aviary is aware of this issue I'm sure the owner has lost a lot of money due to this woman's attitude it's so negative you could cut it with a knife aviary at Cauley square used to be a very pleasant place to visit not anymore read more

I ordered online medication for My sick birds, that was on the 18 of December 2021. I still have not gotten confirmation of shipment. Not impressed!! I have sick birds and no medication. And I LIVE IN FLORIDA so it should NOT take this LONG!!! read more

Been going there for decades and this last weekend was surprised to see the lack of customer service. Asked about the availability of a Moluccan Cockatoo and her response was "You know they go for 7500 dollars" I know what they cost lady!!! I have an African and Yellow Nape. She and her staff almost looked bothered to assist. Maybe they were having a bad day. read more

We have been coming here for over 13 years. Have bought 6 birds from them and we do everything here, board (birds are in a private room and no customer has access to it) Clip wings, nails and beaks and have never had an issue. They do this in front of you, not like other bird shops that take your bird to a back room and you are not able to see what they are doing. They are extremely knowledgeable and patient! They guide you on what bird to actually get that fits your lifestyle, they are not there to just sell you a bird. Will keep coming here! read more

I have been going to this store for a long time. It is the greatest if you have a bird or are planning to buy one. Big inventory and the employees and management are wonderful. read more

The most horrific pet experience of my life I had with this business! In 2014, I took my bird to them for boarding in perfect health. When I went to pick her up a week later, the employee that helped me at first told me that she "was" going to call me because she had noticed for "like 2 days now" that my bird was sick. When I went to get my bird, she was falling over to the point that she was unable to perch. Another employee who was helping me with the checkout, told me to hurry up and run to a vet that she recommended me to and wished me luck. I rushed over to the vet and, unfortunately, she died when I got there. The following day, I called Patricia Lyon, the person in charge, and she basically called me a liar. She said that there was no reason for her employee to tell me that she had noticed that my bird was sick for about 2 days because that employee did not work in that area. She even put the employee on the phone who, FLAT OUT, told me that she did not say that to me, at which point, I told her to put the owner back on the phone because I was, absolutely, NOT going to waste my time with someone who is flat out lying to me. I am assuming that the reason why this employee lied to her boss was for fear of losing her job, of course. The owner really did not care WHAT the employee told me, she was just chose to not be on my side since she is smart enough to know that doing so would spell 'trouble' for her. The only thing that Patricia offered me for my HUGE loss was a bird priced at 1/2 off, which meant, absolutely, no loss to her business and, hopefully, shut me up. That felt like a slap in the face to me. Besides, another bird would not have made up for 20 years of having my loving pet. The best business decision she could have made at the time, given this delicate situation, was to offer me a bird for FREE, which would have meant pennies for her, IF that. I would not have sold myself so cheaply, therefore, I would not have accepted her offer, but she did not know that. Patricia showed no remorse for my very painful experience at all. All she worried about was defending her employee (actually, her business) and that was it. My being a loyal customer of that business from way back during the previous owners' time, made no difference to her at all. In conclusion, I cannot, with certainty, say that this business caused whatever killed my pet. They could have, however, avoided it. Their responsibility, as the business that I hired to care for my pet while I was away, was to contact me as soon as they noticed my bird was sick which was, according to their own employee, two days PRIOR to my picking her up. Why that employee did not take it upon herself to call me, I will never know. Had SHE, or ANYONE in that business, called me, I would have done whatever needed to be done for her to have received IMMEDIATE care at that very moment to save her life. Had I left my pet alone at my home for that week, her chances of survival would have been much, much greater than the chances she had at this "boarding" place, thanks to their lack of caregiving. Needless to say, I have not stepped foot in that business again and never plan to either. They do not deserve my business and, frankly, I do not think that they deserve to be open FOR business. Anyone that I come across that I know owns a bird, I always ask them where they go for bird supplies and boarding and I make sure to warn them about my devastating experience with this business. I, CERTAINLY, do NOT want anyone else going through the same ordeal that I did. read more

If you are a seasoned bird person or new to it all, this is where you want to go. It's a little south of mainstream Miami, but well worth it if you are serious about your pet bird(s). They used to be located in Cauley Square, but were wiped away by Hurricane Andrew. Now they are on the other side of the highway and a little further down. The Aviary is known for their quality and selection of birds. These are not factory farmed, mass produced parakeets. Most birds are hatched and raised on the premises. Some are even rescue birds. The staff is knowledgeable and caring. They offer services such as nail and wing clipping for those a little squeamish of doing it themselves. (I don't advocate the wing clipping, but for those that want it, they do it) They have a full selection of birds ranging from canaries to parakeets, to the most exotic of parrots and macaws and more. Their prices are not the cheapest, but are on par for a reputable breeder. You will get what you pay for, they back up their reputation and have guarantees on their birds and are always happy to help you with any questions or advice you may need. They also sell cages, feed, books, accessories, anything you might want for your bird. Even if you're not in the market for a new pet, The Aviary is a cool place to stop by and walk around and visit with the birds, if you're in the area. They birds out front by the front door love attention and will talk to you and put their heads out to have you rub them. You can make a day of it, by visiting Coral Castle also (since it's in the area) and the zoo. read more

I order bird seed for my Parrotlet from The Aviary and I live in New York, so I have it shipped. They charged me $22 for three containers of seed and then another $22 to ship it. I almost didn't do it, by my Bugsy loves it, so I did it. Then when it arrived, I saw that it only cost $17.25 to ship it, but they won't refund my $4.75 in shipping. They even reused an old box, so they didn't even have to pay for that. It's bad enough that we have to pay so much to begin with, but then they over-charge for shipping and do not respond to my emails when I ask for my almost $5 to be refunded!!! Times are tough and money does not grow on trees!!! What they did was not right and this is not the first trouble that I've had with them. My first order they charged me and didn't send what I asked for and never refunded me then either. If you can buy from the store, good for you, but don't order from these people, they will cheat you!!! read more

This shop needs to close ASAP!!! Like seriously. My friend brought his pet here but they just killed it. The autopsy result shows that my friend's bird is healthy and had no problems but what this guys did!!???? I won't recommend this shop trust me. read more

The staff at The aviary welcomed me, helped me find the bird products I was looking for and they even recommended a new diet that my parrots absolutely can not get enough of. I can not be happier and have become a regular customer. You should too. read more