I usually do their grooming in Palm Beach, but I wanted to have a Grooming place vocal in the event whenever they're down here, I have that option. Whenever it comes to my babies, I'm very protective and skeptical. And I was very surprised when the Google reviews contradicted the yelp reviews, but also looking at recency and everything else, I decided to take a chance. Disclaimer: if you are to schedule online, that is only applicable to mobile Grooming. If you want to do an in-store Grooming, you have to call them and then they end up texting you to schedule. Aylemis was the one assisting me. Once there, it reassured me when I saw another client walk out with their dog, looking in good spirits. So I dropped off my dogs and then I was advised via text that they were ready for me. So once I went there, their demeanor looked like they had a positive experience. I paid a reasonable price for a Grooming via Zelle, because credit card is a service fee. And I tipped cash. Overall, I would definitely go back read more

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I made an appointment with this service. Got a response back to wait for verification. When they responded I was asked if I could change the time from 9 am to 11 am. I agreed. I received verification of the date and time of my appointment. The following day, I received a voicemail from a different phone number saying that they were calling to verify my appointment. They stated an entirely different date and time. I responded to the original email and they tried to say that it had been a mistake and an automated system. There had been very specific questions and answers in the communication. Stay away from this service. When I indicated that I was going to complain on social media they changed their reason for not fulfilling their obligation read more

I gave this company two chances. That was my mistake. First appointment: they showed up 90 minutes late on a Saturday. I was told they were running behind, and I chose to be understanding. The service itself was average at best. Second appointment: scheduled for 2:00 PM, also on a Saturday. I made it very clear that punctuality mattered given the previous experience. They didn't show up. No call. No heads-up. When I followed up, I was told there was an "internal error" and my appointment was never scheduled correctly. The response felt generic and scripted, not like a business that actually values its clients' time. This isn't about a simple mistake. It's about a pattern of poor reliability and a lack of ownership. When a service asks you to block off your time at home, the bare minimum is to show up or communicate properly. If you value your time, think twice before booking. read more

I don't have much positive to say about the representative who scheduled my appointment. His name was Santiago, and unfortunately the information he gave me was inaccurate. I made it very clear, two days before and again a week prior, how my cat behaves and specifically asked if they handle cats like mine. Santiago assured me multiple times that they did and said he would send someone experienced. That did not happen. The groomer who arrived was actually very kind and professional, but he was completely unaware of the situation. As a result, both my time and the employee's time were wasted due to poor communication and scheduling. I would not recommend booking with Santiago specifically. This situation could have been avoided with honesty and proper coordination. read more

Great place very trustworthy My family all goes there with all their dogs and everyone is very happy ! read more

Unfortunately, this company is unprofessional and unreliable with their scheduling, they cancelled on me 2 times the same day because they were full. Though I had made appointment 1 week ahead a time read more

Not the best first experience grooming my puppy with this company. I look at my poor baby's face and i'm just disappointed. $75 for a 10 pound puppy, who didn't even need his nails trimmed because my vet trims them. It was my first time getting my 4 month old puppy trimmed around the face and bathed. The driver was 1 hour late, i had to text her twice to confirm if they were still coming. I texted in morning around 8:00am confirming what time they would arrive and they said "ETA 9:00am" and no reponse 5 minutes before 10:00am. I was told the driver had technical difficulties with the van, which is fine but at least let me know? i was waiting around for an hour thinking they weren't showing up. When the driver arrived she didn't even apologize to me. The van was a mercedes benz too so it made me question the "technical difficulties" I asked the drive if she could consider trimming the hairs a little bit and not just the face alone since they weren't cutting the nails in the package i paid for and she said no. So many people have mentioned to me that $70 is a lot for a 10 pound, 4 month old puppy.. i wish i would have listened. I asked her how long everything would take and she said 1 hour. My dog was done in less than 40 mins. I felt like it was rushed. When she brought him to me it was so hard for me not to show dispointment on my face... the hairs were all cut uneven and my dog looks so weird on his face... i was so excited for him to have his first bath/trim and this experience just ruined it for me. There's long pieces and short pieces even on the feet... Please save your money and find a company more experienced with trims. I even messaged them on instagram to share my experience and all they could tell me was sorry. I would have at least liked half my money back so I can get his face trimming fixed elsewhere. Not to mention my dog was acting very weird and tired all day. read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

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So I took a chance and tried to get my dog Bella groomed from Miami Mobile Pet Grooming and I must say it was a horrible experience. The groomer seemed like he never did the job before he was nervous and scared. Yes Bella is a big dog but she is such a scary dog she run from the tiniest dogs in our community. I asked the guy before he touched her was this is first gig and he said no so I took him at his word. When the grooming was over and I went to the van to pick her up and noticed her fur. I was instantly upset because I told them to not shave her fur seeing that her fur sticks to her skin and she is not hairy. I asked them to trim her nicely like the back of her (before her tail) and this is what they did. The original price was 160 because she weigh more than 70 pounds and because of her breed. So I called them and explained to them the situation and how unsatisfied I was with her grooming and they still had me pay 100 dollars. Not to mention she was scheduled for a full grooming nails included the groomer didn't even do her nails smh. They deducted the 60 dollars but this is ridiculous. Bella has never looked this horrible. I just cant wait for her fur to grow back. My dog is a ambassador for a dog company I definitely can not post her under these conditions. I am livid! This was my first and last time booking with them. I strongly do not recommend grooming with these company if you have a large dog. Do anyone know a grooming company that caters to large dogs like my Bella so I can book them in the near future? Has anyone else had a bad experience with Miami Mobile Dog Grooming? Please let me know. Thank you in advance. ​​These are before and after pictures of Bella the deserve a negative 0 rating read more

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The groomer came to do a puppy cut on our Maltese, she took him from my wife and immediately says he had mats. She said he needed to be shaved. Thinking she would trim him at least a decent length on the body she agreed even though there were very few spots that could be cut out. It seemed she was in a hurry and didn't want to take the time to do it right and instead wanted to do it quick and leave. When she brought him in she completely shaved everything except the tip of his tail.... this includes his face and ears and cut his skin in multiple spots causing bleeding. Then she informed me that the charge was $70, FOR A SHAVE!!!) This is more then a puppy cut for less work, this makes no sense. The reason for the 1 star is due to the customer service (should be 0 stars). I called 8 times in 3 weeks and was told 4 times a supervisor or the owner would contact us. Not 1 call from any type of leadership and just the run around every time I called. One individual stated they had a resolution and they would call me by the end of the day, the next day I called and they said they didn't know anything about what I was talking about!!! The bottom line is you should not use this company, we used them a few times and all was good. You just never know what groomer you're going to get and if something happens they will not make it right or even discuss the situation with you!!! read more

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I had scheduled an appt for Wednesday, on Monday they called me and said they weren't able to accommodate so they switched it to Friday. I just received a call from one of the representatives to reschedule my appt for the second time. She was rude and unapologetic and told me I was yelling when I had not even raised my voice. I only expressed my frustration that this was the second time this was happening. She should not be the one communicating with customers. She will be the reason you lose customers. When I texted the number to cancel the appt because there are plenty of groomers in south Florida she told me to find another groomer that will support rude people like me. Where is the customer service? They are expensive and I was a customer. Will never use them again and will make sure everyone I know knows not to use them either. read more

Worse service ever! I've use them for a few months abs they are always late. Today they came to cut my schnauzer, I they left her looking like a fox! The cut her skirt, her eyebrows and her mustache beside being extra short is longer on 1 side! I don't recommend this place! read more

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My dog received a grooming on Wednesday May 3. Over the weekend, he started getting these scabs and open wounds. He was itching and licking his body. We suspect this is mange. My dog never interacts with other dogs and this has never been an issue before. With the timing, I can't imagine this is anything other than Miami's Pet Grooming. I don't think they sufficiently clean their grooming vans. I paid nearly $300 for his grooming and teeth cleaning, and the service was good, but this is absolutely terrible. Now I will be bathing my dog with medicated shampoo for a month. BUYER BEWARE. read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

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Do yourself a favor and don't use them. They didn't bathe our dog and said that they did, they cut her nails and put perfume on her and sent her back. Very unprofessional. Not at all worth it. read more

Valery has been an amazing grooming. My yorkie gets really excited when Valery arrives excellent service!

Please BEWARE of the business! READ all the REVIEWS and go through the PICTURES before booking their services. As someone said below, they treat your dog like shit. We booked the services of this company to bathe and give my sister's king Charles spaniel a haircut, and not only did they provide a terrible haircut, but her dog also had cuts and nicks in several places. In addition, they take no accountability or responsibility and avoid your calls when you call them out. The owner has no business running a business if he can't confront customers' complaints or his employees' mistakes. What kind of leadership is that? What does the owner/manager hides when customers have complaints? No wonder you keep seeing these bad reviews. The owner does nothing to the employees; therefore, they keep making the same mistakes. Bad leadership, terrible service, and employees, but again the employees result from a lack of leadership. It is heartbreaking to see the pictures of what this crap grooming service has done to other dogs. Please do yourself and your dog a favor and book another company for your dog grooming needs. read more

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Me han cobrado 95 dl para dejarme así a mi perrita ,no los recomiendo son unos farsante, caro y pésimo el pelado de 5ta nada lindo ,me le dañaron un ojito y les escribo y me dicen dejame llamar al groomer q hago yo con eso . read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

2 Girls still available. So special, on her tan she has brindle marks. Dad is our stud KC registered smooth haired Red Brindle. Mum is our pet smoooth haired black and tan. They are ready for viewing read more

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1 star only!!!!! and all because I have to pick a star. Horrible service, misleading customers, and specially a Colombian guy with a heavy Medellin accent that made me feel like vomiting, very arrogant and making me feel that I was lying. I called yesterday and made an appointment for today Sunday at 2:00. Since no one called me to confirm. I decided to call and this guy told me that He did not know about my today's appointment and that the price we agreed was not the same price ( $140.00) and that the groomer was the one who settled the final price at his or her discretion. A total rip-off a big liar and a total disaster as a Grooming service. What happened to that Company??????????? They were not like that around 2019, 202 and 2021. I do not recommend this Company to anyone!!!!!!!!!. Now I am ready to call BBB for a formal complaint! read more

They groomed my 6 lb dog on Friday 8/21/2020 and MY DOG ALMOST DIED DO NOT BRING YOUR DOG HERE The groomer CUT MY DOG (deep hole) while grooming him and USED a glob of SUPERGLUE to "fix" the CUT. When I pointed it out, the groomer said it was nothing and TOLD ME NOT TO TAKE HIM TO THE VET. Thankfully I did not listen to him. I took my dog to the pet hospital and they discovered the SUPERGLUE, removed it and had to clean and reseal the wound. The vet said had I not taken my dog in, he would have DIED FROM INFECTION. everything in my review is documented and I HAVE PROOF from my veterinarian for everything I have written here. The owners response was simply to refund my money. No assurances were made that this groomer would be fired. This is ANIMAL Abuse!!!! I understand accidents happen but to cover up and deny it is disgusting BEWARE DO NOT BRING YOUR DOGS TO THIS COMPANY!!! read more

Miami's Pet Grooming - Superglue to close the wound on my 6lb dog - Pet Groomers Near Me - Miami, Florida

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I always wanted to get my Nina's teeth cleaned, but couldn't understand paying $160 or more and having her anesthetized. So here is where Miami Pet Grooming comes into play. I read the reviews and was a bit skeptical at first. Made my appointment and meet the vet that came to my house to clean her teeth. He was well educated in explaining how the anesthesia free process would work. He was very good with Nina and let her sniff him up first so she would feel comfortable. About an hour later he was calling me to go outside to the mobile van to see Nina's teeth. Very happy with the process and not having to pay $160 to get her teeth cleaned. read more

Miami's Pet Grooming - Before her cleaning - Pet Groomers Near Me - Miami, Florida

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I was with them for over three years last month they messed up my yorkie's haircut I sent them pictures. And asked them to provided me a discount for the next grooming which I believe it's fair The manger or owner is very unprofessional he does not want to Service me any longer I'm shock that they can be so low they don't care about their customers read more

Miami's Pet Grooming - They cut his hair like a poodle - Pet Groomers Near Me - Miami, Florida

Update - our dog has fleas. He was seen two days ago by this groomer, who didn't mention fleas, so there is a strong probability he contracted them from the grooming van. Adding this to the long list of reasons to not use this service. read more

i wish I looked at the reviews before booking and paying $120. I had originally booked on Tuesday at 3 PM and It was super last minute so I understand we had to reschedule. We rescheduled for Thursday May 9 at 9 am, finally it was Thursday at 9 and no one was here I waited 10 minutes to give them a call to which they informed me the appointment was between 9-11 which was never communicated so I had to cancel my plans to wait until they came no ETA or anything. They finally arrived 10 mins before 11am everything was fine it was less than 45mins when they finish my cat and I was completely disappointed her hair was uneven very blotchy and I payed $120 for something a 10 year old could do. A hour after the appointment I noticed my cat would not stop licking her paws so I took a closer look and saw her paw had blood all over it, the guy had cut her nails too short and it was not just one paw that had blood on it it was all four of her paws. How do I do by getting a my money back or partial refund even because this is ridiculous. If you are going to do a terrible job at less charge way less read more

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Horrible service had my dogs done yesterday they ran my cc three times and told me it declined then my husband paid cash I call the bank the the charges went threw now I am our 100.00..and they don't respond so not call them ! Bad customer service read more

I actually I'm rating a zero but the site would not allow. I had an appointment today at 9:00am and now it's 12:08pm. No one showed or called. I received a text yesterday to confirm my appointmen, which I did. i will never schedule again with Miami worst pet grooming. They do not care about customers and keeping appointments that they schedule. read more

These guys are so great. My dog was terrified of other groomers and he seems to be in LOVE with these guys. He gets so excited and even sad when they leave. Also, they don't take 20 hours and do the best job we've had from many other groomers. I just had to write a review. So far we've used Alina B and Juan. Both are fantastic. So happy to have tried these guys. Highly recommend !! read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

H*O*R*R*I*B*L*E!!!!! The most unprofessional service ever!!! My appointment was from 10am-12. I got a call at 9:08 by a woman stating, I'm outside. I told her I wasn't home, because my appt was for 10am. She started rushing me via text. She didn't even call to advise that someone had cancelled. I left what I was doing and rushed home. Arrived around 9:30. This person seemed to be sick. I bring my dog to the van and she states, it's going to be $75 ( too many knots, mind you last time my dog looked the same and was also dipped for fleas and was charged $70) I'm confused as to why she's charging me more, my dog is under 20 Lbs. At this point I didn't care, just wanted my dog to be groomed. My dog was anxious and scared ( but what dog isn't!?!?!!). The lady started trimming his back and then decided to stop because it's too much for her and takes off. Tells me someone will come at 3:30pm to finish the job. I'm in complete shock!!!! 3:30pm come around and nothing, 5pm and still nothing, I HAD TO CALL AT 5:30 only for someone to tell me that they won't be at my house until 6pm. read more

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0 stars My Shih Tzu was traumatized. At first I didn't see any problems but when she was inside the house she did not respond to her name. We took her to the vet and found out she got an ear infection in each ear (inside and outside the ears). She also got nicked in the ear as well. They probably do not clean nor sanitize their blades. Stay away from this company! I have 5 cameras around my house. I have all documents from the vet. Do not use this people . To be continued.... Updated to 3 stars :The Owner Call me, worried about my dog, he looked like a decent person and paid me the Vet bill for the damages and will be in contact following my dog's treatment and health. I really appreciate it. read more

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I called last minute and they came out within three hours (I used their mobile service). George exceeded my expectations!! He was awesome and my little Maltese looks amazing. You guys have a new customer! read more

My mother's dog was cut near his eye after being groomed. The wound is really open and I plan seeking legal counsel for their negligence. read more

Miami's Pet Grooming - Pet Groomers Near Me - Miami, Florida

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they the worst company ever. I use them for years to last week when my dog ear was cut and her body had more than 10 slices, to the point we had to use towel for the blood read more

If I could give 0 star.. I would... but I guess I am not the only one! Booked 2 weeks in advance... and groomer never showed up- called twice- first time I was told to be patient because it was in his 3h time frame... and he was almost fine with previous pet... and then... I was told that groomer was not picking up his phone... Never an excuse- nor a call to get another appointment. I also left previously my dogs in their boarding for couple days- came to pick them up at 9am. They were in a very small box- cage- had not been walked- and the food I had given them was barely used (although I had given them the exact amount and put dates on it) so I imagine that no one really took care of them during the weekend. Never again. read more

Omar has been my dog's groomer since she was a puppy (for 3 years). He is amazing at what he does. So loving, caring, and patient. My dog is a shih-tzu. She looks like a doggy princess every time she is groomed. Omar also grooms my mom's dog. We are both very pleased with his professionalism and work ethic. He is passionate about his job! Thank you!! read more

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I have been coming to this pet groomers for 2 years and I've never had a problem until today. My golden doodle is 25lbs, this new groomer - I believe her name is Amaryllis or something similar. She charged me $95 because according to her he was full of knots before she even touched the dog. I made sure to brush him before, reassuring that he had little to no knots. I've always been charged $75. After being charged more than what I usually pay, I had to trim my dogs hair around the mouth and noticed that he was also cut on his private parts. I will not be returning to this groomer. Service has clearly dropped and never have I had issues like this before. read more

horrible groomers. abusers. my dog is currently shitting blood and vomitting because of these monsters. my dog has not been the same since she came back from the groomer. be aware. do not recommend. read more

I'm not satisfied with the service I specifically stated to them to be called when my dog was going to get groomed and i never received the call. The haircut was horrible and I didn't want him to be left with no hair. My dog now looks like a lizard. read more

I have been using Miami's Pet Grooming Bird Road location for many years and also their mobile service. I am generally satisfied with the service provided both at the store location and their mobile services. Although the prices have gone up, I understand everyone needs to pass on the cost of doing business. The staff could be more friendly and have a more cheerful disposition but I have never had a problem with my dog. I recommend this business. read more

HORRIBLE!! My first and last time using this service. Groomer named Omar, didn't speak enough english to work even as a construction worker! He was very rude and indifferent from the very first sight, but I didn't realize to what extend!! He picked up my little doggie and went somewhere to groom her, after 50 mins I got a call from their management that groomer said that my dog's hair was too tangled to have a haircut and he would have to shave it all off. Which is an unbelievable lie, look at pics, her hair is brushed well. Even if it was true, so in that case it took him 50 mins to figure out that her hair is "too tangled"?????!!!! When I picked her up, she was all shaking, her belly was shaved to BLOOD!!!!! And I assume he was smoking in that van, because she smelled like cigarettes!!!! I couldn't believe my eyes!!! And not a single word of apologies... This is so far the WORST grooming experience I've had in my life!! Maybe this company has other groomers which are good, but I'm not risking my dog's health anymore to put her into some butcher's van, who doesn't know what he's doing!! If this company wants to stay in this competitive business they should pay more attention who they are hiring!! read more

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0 stars if I could!! Wish I would've read the reviews before.! Don't make the same mistake I did... I made an appointment 3 days ago for today, my day off, because they need a 3 hour window to arrive. So Here I am waiting 3-4 hrs at my house on my day off for the groomer to arrive.. when I call they just apologize and tell me that the groomer decided not to come because I have a larger dog and the groomer didn't feel comfortable. So why schedule that groomer? Did they not know that before? Why not call to let me know?! So unprofessional, do not trust these people with your furry babies. read more

My brother took his dog to Miami Pet groom and they called to say the dog has fleas and needed special treatment that cost additional $20. My brother dog is an in door dog and has never had this problem. His regular pet groomer was busy that day. Then in the same week I took in since my regular was on vacation. Miami Pet grooming said that my dog also has fleas. They said the same thing about my dog. My brother and I live in two different houses and the dog are never together. They are trying to scam for additional fees read more