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    Exotic Pet Services

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Exotic Pet Services

    Holistic animal care

    Dog daycare

    Dog walking

    2 More Services

    Pet sitting

    In-home pet sitting

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    Westchester Animal Hospital - Front Building View

    Westchester Animal Hospital

    (21 reviews)

    Mi experiencia con esta clínica veterinaria fue muy decepcionante y poco ética…read more Cuando se agendó la cita para nuestro perro, mi esposa dejó claramente establecido que no necesitábamos una consulta veterinaria, únicamente que el técnico aplicara la inyección para la alergia, ya que todas las demás vacunas obligatorias estaban al día. Durante la llamada de confirmación, inicialmente se indicó que, por no haber visto al veterinario en más de seis meses, debía pagarse una consulta. Mi esposa aclaró que ese plazo se había superado solo por nueve días. Después de esta aclaración, se confirmó por teléfono que no era necesario ver al veterinario y que el servicio podía realizarlo únicamente el técnico. Ese fue el acuerdo. El día de la cita, yo asistí con nuestro perro. Sin autorización previa, me hicieron pasar al consultorio del veterinario, realizaron una revisión y se nos cobró una consulta que nunca solicitamos ni autorizamos. Adicionalmente, durante la cita intentaron vendernos un medicamento diferente al Simparica, que es el que nosotros usamos, lo cual rechazamos. Posteriormente, cuando realizamos la compra del medicamento a través de Chewy, esta clínica debía autorizar la receta. Al llamar para solicitar dicha aprobación, se nos indicó que debíamos pagar un cargo adicional de $12 para autorizarla, o que podíamos comprar el medicamento directamente con la clínica sin ningún cargo extra. Esta práctica me parece poco ética, ya que limita la libertad de decisión del cliente y presiona a comprar directamente con la clínica para evitar cargos adicionales. En conjunto, esta experiencia demuestra falta de profesionalismo, transparencia y respeto por las decisiones del cliente. No recomiendo esta clínica si no respetan los acuerdos previos y luego cobran servicios o imponen cargos que no fueron claramente informados ni autorizados.

    Alfred Fuente During the course of the last twenty years or…read moreso we have taken all our cats (and there have been more than a few) to Dr. Medina at WestchesterAnimal Hospital,for their medical needs. What an incredible doctor! I will not address her competency beacause she is that and much more. What makes Dr. Medina so special is the kindness, care and gentleness with which she has always treated our cats. She truly loves animals. By the way, her staff is exceptional.

    Somi Pet Resort - My pup lovin the pools at Somi , he is cared for in so many ways and I'm so happy he loves it there and all the people

    Somi Pet Resort

    (59 reviews)

    WARNING: Unsafe for Pets - Avoid SOMI Pet Resort at All Costs!…read more I never thought I'd have to write a review like this. We've boarded our beloved family dog at SOMI Pet Resort many times--and we've always tipped generously ($20+) and trusted them with our furry family member. But this time, they broke our trust in the most heartbreaking way. After returning from a week-long vacation, we were overjoyed to reunite with our pup--until they suddenly TOOK HIM BACK from us! Why? They claimed our card payment was declined... despite the $880 charge clearly showing as processed on our phone (+ 15% TIP). They refused to even look at the confirmation and offered zero options or courtesy before heartlessly whisking our dog away to a kennel like a piece of luggage. This was not just poor customer service--this was cruel and unethical. No effort to resolve the issue. No request for another form of payment. No humanity. Just swoosh--your dog is ours until THEY prove you paid. Key point here is the THEY have to prove that you paid - not YOU need to prove. Never again. This isn't just bad service--it's inhumane treatment of both animals and customers. Shameful policies No communication Hostile front desk Emotionally traumatic DO NOT leave your pet here. #SOMIPetResort #PetBoardingFail #PetParentsBeware #CoralGablesPets #BadService #PetLovers #AnimalCruelty #NeverAgain #UnethicalBusiness #MiamiDogOwners #PetSafetyMatters #SlimyPetResort #PawsOffSOMI #PetCareNightmare

    Took our dog away from us and held him hostage for payment - beware of this establishment…read more We've been taking our dog here for years. We always tip generously. Went to pick puppy up this weekend after a week-long stay. $880 plus a $125 tip. Super expensive, but we always thought it was money well spent because our dog is like a child to us. Anyway, card gets processed by bank but shows declined at resort. Weird, but I can see why as it was almost $1k. Long story short, as soon as the card gets declined they take my dog and lock him up in a secret room where I can't see him. I'm like, where did he go? Instant response was you can't have the dog until payment goes through. This despite paying thousands of dollars in fees and tips over the past several years. We were instantly treated as degenerates. Did not matter that my bank showed it processed on my phone. I mean, I don't carry $1k in cash on me, so it felt like they were going to keep the dog until I could find the cash. They could not care less. 100% about the money and absolutely no bedside manner. Was very hurtful seeing my dog taken away from me. We loved this place. So sad we got treated this way. To address response by "Sam": 1. One (not multiple) card attempt was declined. My bank now shows that I paid your company twice. We have not been refunded for overpayment. 2. Our dog was removed from my possession for one reason - to secure payment. It was a snap reaction by your staff to the card being declined. 3. Manager did not attempt resolution - he just explained it was your policy to keep the dog. That's not a resolution, that is heavy-handed business. 4. A manager called us once and, like a judge, said he would need to hear both sides to determine who was at fault. Since then he sent a text admitting SOMI was at fault. Please do not try to sugarcoat this - you did wrong and need to own it.

    Exotic Pet Services - pet_sitting - Updated May 2026

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