Personal. Knowledge about exotic avians is especially important and they are very knowledgeable…read morewith many years in the business. I board my birds with them at least 3-4 times a year. I trust them completely.

Tito assisted with trimming my parrot's beak. Very knowledge, courteous and affordable. Highly…read morerecommend for avian needs.

These girls know their stuff…read more Just to visit, adopt a new baby, get chow, they got you covered. It's a fun place just to go and see tropical birds. Very professional, extremely knowledgeable, interested in your concerns, and overall the happiest staff you could ask for. They have any cage, perch, toy, food, vitamin, care product you could think of. Cutting, clipping, boarding for your little feathered friend. If you need a little amigo, they have a great selection ready for adoption. I love this place, you should check them out.

amazing bird store. Very knowledgeable staff brought my parakeet in to get the beak trimmed and the…read morenails clipped. Very reasonable prices was about $10. People there are super friendly and love birds you can tell. it may be a bit of a ride because it's in South Miami but it's absolutely worth it

I bought 2 sugar gliders here. They were very nice and waited after store hours for us to come and…read morebuy the sugar gliders, they also let us have the cage since we bought them together which was very kind of them. As well they told us what they knew about the sugar gliders and told me and my company to do our additional research. I also looked around and the birds looked like they were in good conditions. I would recommend this place for you to buy your little feathered or furred friends.

Very clean and organized pet shop. The staff was quite attentive, cordial & courteous, as were…read morethey knowledgeable & helpful in every way. Many beautiful & healthy birds of different breads & sizes to choose from. The place was immaculate so I was pleasantly impressed and can honestly say... Animal House is the pet shop of our choice. I highly recommended it to my family & friends. - Just see for yourselves! I give it 100%.

Our next summer adventure with kids take us to Petgrove located in Kendall with a rating of 5.0 and…read moremore than 150 reviews this place is perfect for children sharing amazing experience with birds. This place is a perfect concept because today's children no longer interact with anything except electronic devices, nothing living. The employee gave us the opportunity for that contact; we all witnessed something unforgettable: the tropical colors of the parrots' feathers, some of which spoke in their own way. Turtles and rabbits made our visit a pleasant experience. Thank you for everything.

Today I went to do my beautiful baby's first grooming, as always the service was excellent and…read moreYenny had excellent customer service and was very professional. I am very happy as is my baby green cheek conure!!

Amazing service and location. Super clean and the birds were kept in good conditions. The lady was…read morevery knowledgeable and friendly. She allowed us to interact with the birds and answered any questions we had. I bought two love birds three weeks ago and they've grown so fast and beautifully. Definitely recommend this store. I had a great experience. Good and fair prices.

Bought two cockatiels from here, they were sick. When I returned it back to the store two days…read morelater, the response was because we must have done something and no accountability that the bird was actually sick. The bird had bubbles in the eyes and was biting it's feet and kept sneezing. Clearly the bird needed more care and medicine and they just put it back into the cage with other birds spreading the disease even further instead of separating it and healing it. Instead they just gave us another bird to exchange it because they wouldn't refund the money (additionally, it's from the same cage they just put the other sick one I returned). 4 days later both birds were dead on the bottom of the cage. I think the store is under new owners. About 3 years ago they had really caring staff and birds were cared for and really knowledgeable. Now it very uncaring and clearly no regards to the birds health and those purchasing pets will be devastating and heart broken.

I bought my first Sun conure today! The shop staff and the owner were super kind to me very helpful…read moreI was lucky to find them!

Such a sweet place, Amazing knowledge and customer service. Thank you for all the help and making…read moreus feel at home !

Knowledgeable people. They were really patient and accomplished selecting and explaining the…read moredifferent bird breeds.

En toda la Florida no existe un mejor Petshop que esté. La limpieza que tiene este Petshop no la…read moretiene ninguno. Voy semanalmente a ver la gran selección de aves que tienen y a comprarle comida a los que tengo yo en casa y nunca he notado ningún mal olor ni nada. Los animalitos todos están bien cuidados.... Y el servicio excelente....

Great place. Friendly, family, beautiful birds. Caring pple just the small bird store to go to.read more

El trato super excellent la verdad . Siempre me ayudan en todo gracias. Todo siempre esta fresco…read morelimpio y bonito

This store may be small and closes early evening but it is a small business that needs our support…read more They have been open for four years according to the owner and he does a split shift with his wife. He was extremely nice and helpful and I can see he is working hard to stock his customers needs. If you go in there for something and he doesn't have it, he will try to stock it for your future purchase. He went the extra mile to show me his birds and even found some birds calls on the internet. I mostly saw fish and birds items and he also had some cute puppies. My four is not for the size of the store but for the service he gave me.

I wanted to put this review for awhile now, my mom personally did not like the bird at first and…read morewanted to get another one while I wanted Cosmo myself, she also has been using my phone to text for me which I don't think I should of have let her done it because I know she lashes out on people sometimes which she did in this case, I wanted to say my personal experience with Sergio went well the day I got Cosmo he became better over time my mother ended up loving him in the end but didn't apologize for what she did. So I apologize for her through my part. What has happened was she thought he was sick, she took him to the vet, he was fine just needed calcium, she thought it was something else since he wasn't fully grown. He is ok though there is nothing wrong with him. There was nothing wrong with him in the first place I picked him because I liked him over the other bird and he was very friendly when I held him the first time. I met him in person and he was nice he let us see other birds I see other people putting bad reviews on here. I say he was nice and the birds was in good condition when I saw them so whatever happened with other birds there getting sick, maybe they aren't sick because of him. Maybe it's how the shipment is who the person they are shipping from. So it's not his fault for it. Also he did ended up eating seeds instead of just pure food because he was scared is all.

Avoid at all costs - Unhealthy bird, terrible shipping, and zero customer service…read more I am writing this review to warn others about my terrible experience with PetVous / Our Pet Stars this business and Sergio Camacho who sold me a sick golden conure in the fall of 2023. For $5500, I would expect a healthy bird and proper shipping procedures. Unfortunately, that was not the case. The bird arrived after over 12 hours in transit with no food or water. It was clearly unhealthy upon arrival and died tragically just 5 months later. On top of the initial neglect, Sergio Camacho offered no customer service or support after the bird passed away. This complete lack of care and disregard for the animal's well-being is appalling. Save yourself the heartache and financial loss. Do not buy from this business!