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    Pets Best

    4.8 (35 reviews)
    Closed • 10:00 am - 7:00 pm

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    Reviews With Photos

    Bought lots of goodies for my little guy!
    Jessica P.

    I'm so excited that a friend recommended this place to me! Nick was very helpful and extremely knowledgeable about all of the natural and holistic products in the store. He gave me great suggestions regarding food, a salmon skin supplement, and dental options for my pup's breath. My pup loved everything I brought home for him! I'll definitely be back!

    Suppose to be open at noon but no one is here.

    Been trying to be a regular here to get my dogs food but there always seems to be an issue. Either they're out of stock or only have small bags. Today the nail in the coffin is that on Sundays they open at 12pm, it's past 12 and no one here. Not very responsible ownership, I wish them all the best but they've lost me as a customer. If you're looking for a place that's actually open on Sunday's please consider Natural K9, they're always reliable and carry everything you need.

    Jesus R.

    Excellent service and amazing selection in holistic pet food. First ones in the business with the utmost knowledge in nutrition and pet welfare. They cater to your pet's needs. Highly recommend, you won't be disappointed.

    Front window
    Chris C.

    Pets best has never let us down! They are truly the BEST! The staff is super friendly, the store is always well kept and clean. We buy our Cane Corso's Fromm food there and we've never paid a ridiculous amount like other places. Did I mention how great the staff is?? They even carry the food to the car for you if you're like me and can't lift anything heavy. It's also a nice touch when they remember you and know what you come for.

    Healthy & Happy

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    2 years ago

    Friendly staff and, surprisingly, a nice selection of pet items made in the USA! Will definitely become a go-to.

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    3 years ago

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    13 years ago

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    11 years ago

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    7 years ago

    Hands down best service and pet store in Miami. Billy was very polite and very knowledgeable with all his products. Highly recommended!

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    10 years ago

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    10 years ago

    A great shop, Knowledgeable and friendly staff with a good selection of the best food choices, I highly recommend this pet store,

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    10 years ago

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    12 years ago

    The best dog food selection in Miami. The owner is knowledgeable and friendly

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    9 years ago

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    Ask the Community - Pets Best

    Review Highlights - Pets Best

    “Billy is the absolute nicest guy and personally greets my husband and I (and dog!) every time we walk into the store.”

    Mentioned in 10 reviews

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    Robert's Pet Shop

    Robert's Pet Shop

    (35 reviews)

    So here I am shopping in support of our small local business and farmers market, and couldn't help…read morebut over hearing a group of young women last week while visiting Roberts Petshop making negative and derogatory remarks after asking an employee for a free Bird. Talking about how bad the birds look and because they are caged. These young women must have never had a pet growing up. I can't imagine them being raised with respect. Talking about how Pet Super Market has given them free animals. Being a big business with high paying rents I doubt it very much they give anything away for free. They don't get it that the animals are not made and shipped from China. The pets come from local Breeders to all local stores in the area. So that being said says how dumb and stupid they sound when writing negative remarks about local business. Any business is monitored and licensed by federal and county agencies. If there is any wrong doing im sure they wouldn't be operating for more than 30 years. Get your priorities straight before bashing any business. I personally know and shop always at Roberts Pet Shop and can honestly say they are family owned and have the best care and prices. If you look around there are cameras recording with audio and extra cameras not in eye's view listening to your nonsense. Let's keep supporting our local small business.

    When i tell you these people are over priced and taxing Came…read moretoo buy an affordable pigeon cage came out having to spend more than what we wanted....Go Elsewhere if you can they have overpriced everything at a flea market might as well go to offer up or a normal pet shop if you can

    Puppy Heaven - Puppy Heaven's logo

    Puppy Heaven

    (2 reviews)

    I had a wonderful experience I went in not expecting to…read moreget a puppy really was just looking and being nosey lol. Then I met Sia which I now named Chocolate a BEAUTIFUL well behaved toy poodle ! Ms. Michelle was extremely nice patient and very educated on all puppies you could tell she takes great care of all puppies and loves them as her own . Very satisfied with our puppy and service. Will be recommending to all

    I'm sharing my experience with Puppy Heaven because I feel potential customers deserve to know what…read morehappened. I purchased a puppy from Puppy Heaven, and sadly, my puppy passed away last Monday after being with me for only 9 days. During those 9 days, I spent a significant amount of time and money trying to get him medical care, including multiple veterinary visits and emergency treatment. Losing him was absolutely heartbreaking. What has been especially disappointing is the communication from Puppy Heaven. After my puppy passed away, multiple employees told me that the owner would personally reach out to me that same day. It has now been several days, and I still have not heard from the owner. I am currently working with Puppy Heaven Support regarding my warranty claim and reimbursement. I have provided the documentation they requested and am waiting for the claim to be reviewed and resolved. I will update this review as the process continues and will share the outcome, including whether Puppy Heaven takes responsibility and provides reimbursement. I also plan to share my experience on TikTok so other potential customers can hear what happened and see how this situation is handled from beginning to end. My goal is simply to share my firsthand experience and the facts as they unfold. At this point, I am asking for clear communication, accountability, and a fair resolution.

    Pets Best - petstore - Updated October 2026

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