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    City Pooch

    4.1 (86 reviews)
    Closed Closed

    Services - City Pooch

    Bath and groom only

    Full grooming

    Pet haircut

    City Pooch Photos

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    Recommended Reviews - City Pooch

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    Reviews With Photos

    Butcher lion cut job
    Luz R.

    I have been taking my fur baby to City Pooch for 5 years, and she always came out looking and smelling like perfection. Today I took my new fur baby in for a lion cut and flea treatment. What she got was butchered and she still has fleas. I found out that the business is under new management/ ownership. That answers my question. It is so sad and disappointing to see this business go to shit. I will not be bringing my fur babies here any longer. They didnt even clean her ears. $95 for the full groom and got half ass grooming.

    Thank you from Gypsy and Fiona
    Michelle E.

    Very happy with how my babies are treated. Customer service is excellent! Definitely recommend this place.

    After city pooch
    Gloria G.

    Thank you City Pooch for making my papi look His best It was my first time the other day having him groomed ! , I highly recommend this place . My little baby walked out of there looking like a poodle model . Staff friendly over by phone very communicative

    Alaina S.

    Let me first start by saying....THANK YOU to the people who wrote reviews on this place! I am Incredibly grateful and happy with City Pooch. For the last couple of months, I have been taking my two sweet pups to City Pooch to be groomed and pampered. :) Let's just say...I feel 100% confident leaving my pets with them for a couple of hours. The staff is very friendly every time I call or come in. They are always willing to work with my schedule and get us in as soon as possible. If there is something I need to address (like a broken toe nail or specific grooming desires) they listen,write it down and carefully fulfill my requests. I am always notified via phone as soon as my pups are done and are ready to be picked up. You can't put a price on good service these days! Even so, prices are reasonable! I definitely will continue taking my pups to City Pooch!

    Happy Poncho!
    Geovana C.

    Thank you City Pooch for making Poncho happy and clean This was my first time using their services and I'm so glad I did. I called after reading their yelp reviews and they were able to give me a same day appointment! The price was fair and I love the cute bandana. Poncho will definitely be back for all of his grooming needs in Miami.

    Looking good and happy
    Odalys V.

    The best grooming salon in town; they'll treat your fur friend as family. Never a long wait, perfect cut and the staff is amazing. Thank you guys, Koko loves you!!

    This is Sandy's before and after.
    Annie A.

    City Pooch is the best place to get your puppy groomed. From the moment you walk in, Joanna makes you feel right at home. She is extremely helpful and knowledgeable. Monica did an awesome job on my maltipoo. I am very happy with the service and highly recommend!

    Gracie
    Caridad P.

    Love love love what you guys did with my beautiful girl thanks again by getting rid of the matted hair she had behind her ears and for making her look and feel great !

    Bryn M.

    Great grooming experience. The owner super understanding and made this experience easy for me and my dog Elmo! She understood what I wanted and the staff achieved it. They took the time to give me advice on how to continue keeping him looking good. Definitely return customer.

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    7 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    Melissa M.

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    4 years ago

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    Melissa M.

    Thank you Gypsy and Fiona!!!

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    3 years ago

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    7 years ago

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    6 years ago

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    Melissa M.

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    8 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    4 years ago

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    3 years ago

    Thank you, Melissa-- you made Rose look like the Corgi she is! Nice job keeping one of your first customers.

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    Melissa M.

    Thank you! We appreciate your loyalty and we love Grooming Rosie!

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    8 years ago

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    7 years ago

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    6 years ago

    Place is expensive. Staff is not friendly or welcoming. My dog came back bleeding from a cut to his toe and got sick 2 days later.

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    5 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    7 years ago

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    Page 1 of 3

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    Review Highlights - City Pooch

    I was so impressed that Melissa was able to take him that day and truly cared for him in an incredible way.

    Mentioned in 11 reviews

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    Dogtown

    Dogtown

    (95 reviews)

    Brickell

    I was really excited to bring my 5-month-old golden retriever, Murphy, in for his trial day after…read morespeaking with a very kind staff member on the phone. They explained that the dogs play all day, have activities, are separated by temperament, and that puppies are carefully monitored. This gave me peace of mind since I had concerns about his joints, breaks, and being around larger dogs since he's just a baby. When I dropped him off, the man at the desk was also professional and explained that Murphy would receive a temperament assessment around lunchtime, and I'd get a call afterward with an update. He said I could either pick Murphy up then or leave him longer depending on how things went. Unfortunately, I never received a call or text. When I finished work and called them, the woman who answered was short and unenthusiastic -- she simply said, "Oh yeah, we have Murphy. He's in with the dogs, he's fine." Her tone left me uneasy. When I arrived, I found Murphy sitting off to the side in the large dog area, panting and looking unhappy. The dogs in the group were very large, and one was jumping excessively on top of other dogs (I'm talking like a kangaroo. 6ft in the air. The dog should be named jelly bean). Murphy, normally playful and confident, seemed timid and off. To make things worse, he was completely soaked -- his belly, legs, tail, everything. The floor of the play area was covered in large puddles of liquid, and while the staff member tried to tell me it was just "water from the hose," it was clearly urine. Once home, it was undeniable from the smell that he had been sitting and lying in urine (possibly mixed with feces). I was told dogs are only walked once a day and use a grass area outside. From what I saw, the indoor space has no toys or stimulation, and the floors are left wet with urine throughout the day. This means the dogs are essentially playing and laying in filth for hours. I left with Murphy timid, drenched in urine, and completely unlike his normal happy self. When I raised concerns, I was met with a dismissive response rather than care or reassurance. While I was in the lobby, I actually asked other people dropping off their dogs if they would recommend this place, since I was so concerned. To my surprise, they said they would. So perhaps some dogs are less sensitive to the environment, need less enrichment, or hygiene isn't as much of a concern to their owners. It's possible I caught the facility on a bad day. I am grateful this was a free trial because I would not have paid for such substandard care. Unfortunately, based on this experience, I will not be bringing Murphy back. I sincerely hope the facility improves its sanitation, communication, and oversight, because the way the dogs are kept now is unacceptable. - I felt providing an update on this review is important for anyone considering bringing their pup to DogTown. After I picked Murphy up from daycare and wrote my initial review, he slept for hours and hours. When he finally woke up, he had developed a severe limp in his front leg. The limp worsened, and he ended up at the vet today. Thankfully, there are no broken bones, but the vet believes it's either a soft tissue injury or a hairline fracture. This almost certainly came from the rough play that's allowed at Dog Town, as Murphy had no issues prior and had just been cleared at the vet the week before during routine vaccines. My poor 5-month-old puppy is now on pain medication and sedation so we can keep him practically on bed rest while we hope his injury heals on its own. The vet also noticed a growth on his lip, which is canine papilloma virus. While I can't say with 100% certainty that it came from here, research shows it's commonly spread in dog daycare and boarding facilities, and the timing makes it very possible. With both of these things, I truly wish I could rate this place negative five stars.

    I don't usually leave negative reviews, but this place has let me down more than once. I've brought…read moremy two small dogs here over the years only when I had no other option, even though the price is already pretty high at $135 a day. 1. On one stay, my dog was actually bitten by another dog. The only thing they offered was a 10% discount, which barely touched my $800 bill. It didn't feel like they took the situation seriously at all. 2. They also signed me up for their membership to give me some small perk, and when I tried canceling it a month later, it turned into a whole ordeal. I had to reach out multiple times just to get it taken care of, which was ridiculous. 3. And then recently, I booked a short stay on a Monday and wasn't told it was non-refundable. When I asked for a refund two days later, the owner wouldn't give it and only offered credit. I explained that I've already had several issues with them, but it didn't seem to matter. The lack of transparency was on their end, yet I was the one stuck with the loss. At this point, I honestly regret ever bringing my dogs here. The owners seem more interested in sticking to their policies than actually listening to customers or owning up to their mistakes.

    Pet Avenue Grooming & Day Care

    Pet Avenue Grooming & Day Care

    (96 reviews)

    Little Havana

    I typically take my dog to a trusted family friend for grooming, but due to a busy schedule and…read moremultiple events, I decided to try this place for a quick bath, nail trim, and sanitary cleaning. Big mistake. Right after her visit, I discovered she had developed two fungal ringworm spots. In her four years of life, she has NEVER had any skin issues, not once. This was the very first and it came immediately after being groomed here. Ringworm is highly contagious and extremely difficult to treat. Not only has this become stressful and time consuming, but it has impacted her well being and my ability to interact with her normally. I am devastated. For a grooming facility to allow something like this to happen shows a serious lack of sanitation and hygiene protocols. I am disgusted and extremely disappointed. I have completely lost trust in this place and will make sure other pet owners are aware. Your pets' health and safety should always come first...do NOT take your dog here.

    Name of groomer should be Pet Avenue Butchers!!! Beware!! The 5-star reviews are old-and Miriam…read moresold this business years ago-they kept the name and her reviews! Would give zero stars if possible. They hurt my poor puppy-shaved and burned and cut him with their clippers. I called them because he was going into shock and the receptionist told me to take him to a vet and they'd pay - they have insurance for that. They gave me the run around and now refuse to keep their promise-I don't care anymore because my puppy is OK-thank goodness! But I wanted to be sure to warn anyone else who may consider this business. DON'T! As of 10/27: And in response to Nicholas below-he is no it being truthful, and he knows it. All of my neighbors will attest to the bleeding and cuts when I picked up my dog - they knew it and the front desk clerk, Astrid, told me to get medical care and she would pay. All they did was give me the run around about the reimbursement. And I was promised a phone call from Nicholas from whom I have not heard from to date. Out and out animal abuse and they know it! Won't take responsibility so don't take the chance with your pet....

    Woof Gang Bakery & Grooming

    Woof Gang Bakery & Grooming

    (20 reviews)

    Midtown

    When I went into Woofgang site to try to make an appointment, I could find a store in the 33137 zip…read morecode location, although I know there is a store very close to me. I ended up waiting for business hours then called and made an appointment. Maybe it was a mistake in my end. The staff is super friendly and were able to accommodate all 3 fur babies on a Saturday morning. My Pomeranian Chewbacca is having some alopecia issue and is taking some medication for the fur coat, so I was a little concerned about grooming him. Well, the groomer did an amazing job, giving him a short teddy bear cut. He looks gorgeous!! I am super happy with the result. Spike, my tea cup Yorkie looks absolutely beautiful!!! Totally Miami boys now ! Highly recommend!!

    STAY AWAY. Brought my dog there 4 times. 2 were because the girl at the front desk was the nicest…read moreand begged me to give them another chance. They charged extra for getting a few tangles out and didn't get them out. They charged for a full groom and didn't cut or style the hair the way I asked. Worse than that they got water in my dogs ear and it got infected and they said they forgot to tell me her ear was infected. They used a shampoo that made her itch and then tried to upsell me on another shampoo. The cost is not the issue. The fact that they cannot do the work properly is. My dog is the same to me as my 2 legged kids. I warn anyone who feels like I do about their fur baby to stay away from this place. They are incapable of performing their jobs correctly. STAY AWAY

    City Pooch - groomer - Updated May 2026

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