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    PetSmart

    2.9 (244 reviews)
    Open 7:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Freshly groomed
    Brittany T.

    Selina took great care of my baby during her nail grind and grooming. She always comes out smelling delicious and she takes care of all the trimming we ask her to do around her back legs. Great service.

    Outside of my leg bruise

    I normally don't do reviews but I'm at a bit of a loss here. I've been coming here for grooming for a while now-never had any problems-I was in today to check in my dog for a routine appointment in the grooming area, and while I was getting checked in I was hit fully by a door. At first I thought it was an accident and went to see if I was standing in the wrong area-I wasn't-turning around I see an employee named Rebecca walk right past me. No acknowledgement, no apology, not even a sideways glance. Rebecca walks into the grooming area and just leaves me and the employee checking me and my dog in. I don't think she even acknowledged the employee either. In defense of pet smart the grooming employee looked appalled at what happened and saw that I was in a lot of pain, apologizing on behalf of the woman that hit me. I later found out from another employee as I was checking out at the counter that this woman is a manager? It makes me really sad to hear this because I haven't had any issues, but this woman was incredibly rude, and unprofessional. I haven't ever seen her before so I'd assume she's new, hoping she's temporary and they get another manager soon. Until then if you see a Rebecca walking around I'd recommend avoiding her and talking to the associates, since they're much nicer usually. I'm also going to include photos of bruises on my arm and leg that I'm 99.9% certain I got from the door hitting me.

    Accessories
    Jessica S.

    Never really had an issue with this store, other than employees not acknowledging you on the floor, I think today was the first time my son and I were acknowledged. They have great sales at times, but my son enjoys bringing his dog in to treat him with new items.

    Baby , my world
    Rico E.

    This store has always been my go to place for my kids needs. The staff is kind and go the extra mile not just for me but I'm sure for all the customers including the pets. Thank you to Andrew for bringing out my curbside order . Being disabled this service rocks . I do go inside to shop because I enjoy this store but having a back injury I'm limited .

    Wendy W.

    Where is the management? These bathrooms are filthy starting at 8 am when the store isn't even open yet! Clearly night shift doesn't clean when closing and day shift doesn't clean either. If too busy of a shopping center, close the bathrooms to public. No toilet paper or paper towels to dry hands either. Staff says they always look like this, which means the manager needs to be replaced.

    Services.
    Lynnann W.

    This is for Grooming... Selina took outstanding care with our pup today for his first visit at the groomers. Bath, blow dry, brushed teeth and trimmed nails. Sidney smells so good! The app and online made setting up the appointment a breeze and what shots were required was very clear and super helpful. Check in was quick, everyone there was upbeat, professional and kind. I felt confident leaving him in their care. Two hours later, paid via the app, and picked up a very happy, content pup whose coat gleamed in the sun all the way home. We will be back for monthly services since it was such a great experience!

    Clare V.

    this is for grooming: i took my dog here a few days ago, they had time for a walk in bath and nail trim so i dropped her off and it took about an hour. today, i came across all these scabs, blisters, redness, dry spots, and bleeding all down my dogs lower spine. i can't say for sure if the groomer CAUSED this but either did or chose to say nothing to be about the well being of my dog; i tried to scratch her butt and she kept wincing in pain so it must've been obvious to someone trying to wash her. you can see from the photos below (all separate areas) how much pain she must be in; extremely disappointed and i will be bringing her back here to have the groomers explain.

    Caity P.

    this is for grooming: lucia is soooo amazing! she does a stellar job with peanut each month. we love her to pieces and she is so skilled, talented, and sweet! she makes my pup look like a movie star each month

    Larissa at grooming is awesome! Our Shih Tzu gizmo is always so happy and confident after getting groomed. Thank you Larissa and everyone at Tustin Petsmart :)

    Kathy K.

    Gabriela is the only groomer I will take my Cairn Terrier to at the Petsmart in The District at Tustin. She is amazing with my very nervous terrier who will only let her trim his face. If I go near him with scissors or clippers he freaks out lol. I book with her way in advance on the Petsmart app (she is very popular) and have never been disappointed. She is an awesome groomer!

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    8 years ago

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    13 years ago

    Great experience at the grooming salon at The District location. Caring and thorough. Did a great job. I will be back!

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    13 years ago

    Really clean store and friendly staff. Dog training was fun and informative and the employees really care about your pets needs.

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    11 years ago

    Love bringing my dog here, he truly enjoys it and the staff are always so friendly. The day camp is awesome for an active friendly dog.

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    8 years ago

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    10 years ago

    Teresa was the BEST employee ever!!! She was SO sweet and let us interact with the reptiles! Definitely deserves recognition! :)

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    11 years ago

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    11 years ago

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    9 years ago

    A good selection of things. But, they never have enough clerks. It's Saturday and there is one register open. I guess I will be here awhile.

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    12 years ago

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    12 years ago

    Love the kitties. Hope they all get adopted soon. Staff is very friendly and helpful.

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    Page 6 of 7

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We have just completed a Puppy Training and Socialization course with Ariel Flores at PetSmart in Tustin.

    Mentioned in 3 reviews

    Read more highlights

    The Dog Guru Whisperer & Ex K9 Officer Training - http://www.thedog.guru

    The Dog Guru Whisperer & Ex K9 Officer Training

    (648 reviews)

    I almost didn't book with The Dog Guru because I saw a review calling him "verbally abusive," and…read moreafter working with him personally, I honestly could not disagree more. Pay ZERO attention to that review. As a psychologist, I pay very close attention to behavior, regulation, communication, and emotional energy, and at no point did I witness cruelty, aggression, intimidation, or abusive behavior toward me or my dog. What honestly amazed me most was that he never said one word to my dog. There was no yelling, chaos, or "training performance." It was all action, energy, body language, timing, and an understanding of canine psychology that I have never personally seen before. Before we started working together, Daisy was going after every dog she saw. Within two hours, we were calmly walking and standing next to dogs that were within a foot of her, even sniffing her, and she was completely relaxed. The transformation was honestly remarkable. I think some people may misunderstand firmness, honesty, or structure as being "mean," especially when dealing with difficult dog behaviors, but there is a huge difference between abuse and someone confidently leading both owner and dog. My experience felt safe, effective, loving, and honestly incredible. For the first time in a long time, I left feeling hopeful and relaxed instead of anxious. I am extremely grateful I trusted my own experience instead of one negative review.

    Initial impression - First thought . There is only one…read moreCaesar Milan. Second thought. No doubt an excellent trainer for the military and if that's what you're looking for he may be just your speed ! His accolades can be found in so many of his advertisements which I'm sure are no doubt accurate. If you're going to pay a sum in advance to schedule a conversation, (as I did) , you may have to call him to remind him to call you on the last day that the call was promised . While, this truth may not sit well and I didn't actually hire him, no matter because your mileage may vary. He is a busy guy. All the best to you all.

    Obey My Commands Dog Training

    Obey My Commands Dog Training

    (164 reviews)

    Sal is amazing! We were at a loss after already completing basic training with our pup, as he was…read morestill struggling with negative behaviors we needed to correct, including nipping, guarding, fear, biting at the vet, and anxiety with strangers. We brought our 2-year-old rescue chihuahua mix, Harry, to Sal in hopes that he could help us address these more significant trauma-related issues. Harry was a tough nut to crack, but after the one-week board and train, we were blown away by the positive changes we saw. Sal and his team made incredible breakthroughs with Harry. He was able to be held and touched by the trainers, stopped guarding, and became noticeably calmer and happier overall. The post-board and train "tune-ups" were also extremely effective, allowing us to troubleshoot concerns during our 1:1 follow-up sessions with Sal. Harry has continued to return to Sal for day boarding, touch-ups, and additional socialization with other dogs, which he loves. He is always excited to see Sal and the training staff, which tells us the experience was truly positive for him. Now that we've completed the initial training and several boarding sessions, Harry is doing great. We can have people enter our home, he can go to the vet, get his teeth cleaned with no anesthesia, and receive care without needing to be muzzled or heavily medicated, and he is much more compliant overall. A bonus is that we can now confidently leave Harry for a day or vacation boarding, knowing he is in the best care and continuing his training while we're away. We can't recommend Sal and his team enough for their incredible work, professionalism, and responsiveness with Harry.

    I'm very happy with Sal's work with our English cocker spaniel puppy, Piper. I've owned and trained…read moreother dogs previously, but Piper took pulling on the leash to a new level. I was unable to stop her. After reading all the Yelp reviews, and doing a deep dive on ChatGPT looking for any negative reviews anywhere, I decided to meet Sal. When I met him, his dogs were impeccably trained, and I felt I could trust him to treat Piper firmly but kindly. Even though I was nervous about leaving Piper with a stranger, I committed to the two weeks of boarding. When I came back, Piper was a changed dog on the leash. No more pulling. The follow-up lessons were good and the pack walks are excellent for desensitizing your dog to other dogs. I definitely recommend Sal to anyone who has trouble with their dog's behavior.

    SoCal Dog Training - Vladae in the NEWS

    SoCal Dog Training

    (458 reviews)

    We started with Vladae when our Vizsla puppy was just a few months old and progressed quickly. It…read moreall made sense and yielded quick results. We were so happy with everything that we decided to progress further by sending her to his 2 week boot camp at 16 months old. When I asked why such a good dog would go to boot camp, Vladae responded with, "Same reason that the smartest kids go to university, to become all they can be and hone their skills." That made sense to me! If it was any other boot camp I would have been nervous about my baby. I know how well Vladae treats his campers though and his focus on health and exercise. "Only the tired dog is the good dog" Thank you Vladae!

    As a first-time Cavapoo owner, I felt completely overwhelmed with the process of dog training and…read morehad no idea what to expect. It honestly brought back the feeling of being a first-time parent--questioning every decision, but without a nurse hotline for guidance. My husband and I were especially struggling with how to manage Chloe around our young kids. She was very unruly, reactive on walks, and difficult to control around other dogs. We found SoCal Dog Training through a friend's referral, and choosing Vladae ended up being one of the best decisions we've made. I'll admit, I was skeptical at first--so many trainers promise results--but Vladae truly delivers. The onboarding process was seamless. The initial FaceTime consultation helped set clear expectations, and I really appreciated how upfront and honest he was about the work required. What stood out most to me was his long-term commitment--knowing I could always come back for refreshers gave me a lot of confidence that I wasn't just getting a short-term fix. The training sessions are where the transformation really happens. After each session, it genuinely felt like we had a new dog--but that's also where the responsibility comes in. You have to consistently follow through with the exercises he gives you. In many ways, it reminded me that investing in my dog's future takes the same consistency and commitment as investing in my two kids. She's now quite literally my third kid. Chloe used to be extremely reactive--barking, pulling on the leash, and even jumping up on our toddlers. Vladae helped me understand the root of her behavior and showed me how to properly address it. Now she's calm, more confident, and walking her has become something I actually enjoy. Seeing that transformation has been incredibly rewarding. It wasn't an easy process, but it was absolutely worth it. Also, a special shout-out to Antonina for being so kind, responsive, and accommodating with scheduling.

    Paw Sweet Paw Pet Resorts - His general look

    Paw Sweet Paw Pet Resorts

    (574 reviews)

    I have been bringing my dog here for grooming for the past few years and have always had a great…read moreexperience. My dog isn't scared or anxious after leaving or when I bring him. The groomers always come out to meet me and ask what I'm looking for. I've tried out other places in the area and this is the best place.

    My puppy stayed for two weeks at Paw Sweet Paw, and I have to say the marketing does a better job…read morethan how the business actually operates. Prior to the stay, I was told first-timers get 1 week of free boarding. Knowing that we'd be out of the country for 2 weeks, this was perfect, on top of thinking the workers were nice. I also made sure they would be sending photo updates EVERY DAY via email and that there are cameras in the play area for us to check on him. As the front desk lady could tell, I made sure to make their lives easier, so I printed out 2 A4 sheets of things to know about my pup, being as detailed as possible so they wouldn't be confused about what to do since he's still a puppy. Two weeks later, we had to ask our friend to pick him up because they said no one could help release the pup on Easter Day. When they went to pick him up, both the bowl and the bed were missing, and they couldn't find them on the spot. They had to be delivered the day after, and ONLY because I made that phone call to confirm if they could find my puppy's bowl and his ginormous bed. During those two weeks, we clearly informed them that we would be out of the country and that SMS wouldn't work, yet they didn't remember until I emailed them, twice. Over the 15 days, I could barely see my pup on the camera, and I only received THREE email updates and one 10-second video of my puppy, which didn't even show anything meaningful. It felt like it was recorded just for the sake of sending something. One of the updates was also sent only after I emailed them the second time. Being told we'd be getting one week of free pet boarding for first-timers was WHY we chose to stay here. The staff also told us we could call for a refund if we were mischarged. Two weeks later, when we called, the lady told me they were going through reorganization, so workers were moving around, maybe that's why things were missing, and that the free first week only applied to daycare. I would have to speak to the manager about my concern. The manager obviously had the answer in mind and avoided my phone calls a couple of times, on top of my calls getting hung up more than 2-3 times during transfer. When she finally picked up, without hesitation to my question, she said she couldn't refund me for the first free week, but she could offer me a discount, or a free daycare day or some other discounts. Lol. What's the difference between giving me back a 1-week refund as your team promised versus a discount? Why not solve the problem instead of dancing around it? Why am I getting "punished" when your workers told me the wrong thing? Sure, you might lose a couple hundred bucks, but what's more valuable is that you're losing is a customer who will no longer trust your business, and the word-of-mouth effect that could've helped bring in more customers. As a business owner, you should understand better why pet owners trust you with their dogs and what they expect, especially in Orange County. Unfortunately, our first experience was horrendous and extremely disappointing. The level of disorganization and hassle is beyond disappointing. If you're looking for a pet boarding hotel, I strongly suggest finding somewhere else. Like the lady said, they're going through reorganization, so they might be too busy taking care of customers right now anyway.

    ArKane 9 Dog Training

    ArKane 9 Dog Training

    (42 reviews)

    Miguel has been amazing with me and my 3 year old German Shepherd, Memphis. Memphis used to show…read moreaggression toward other dogs and pull a lot on the leash. Miguel recommended a 3-week board and train, and it honestly made a huge difference in Memphis' ability to stay calm in more stimulating environments. He's improved so much from where he started. I really appreciated Miguel's approach focusing on productive exposure that builds confidence without overwhelming Memphis. It felt very thoughtful and tailored to what he actually needed. Now our walks and even playing fetch at the park are so much more enjoyable for both of us. I'm really grateful for the progress Memphis has made and would absolutely recommend Miguel!

    We did a 2 week board and train with this trainer for our French Bulldog, Rip, and the difference…read moreis night and day. Miguel is a well experienced trainer who knows a ton about dogs, dog behavior, and dog training. Before training, Rip had a lot of behavioral issues. He would bite people when overly excited or overstimulated. If you ran around, he would chase and bite. He chewed cabinets and any plastic he could find, even if we gave him toys. He went through bathroom trash bins, jumped on tables and chairs, and would eat food off the table. He barked and whined immediately when left alone in his crate or in the backyard. He peed on everything and still had accidents inside. He was aggressive toward other dogs and had attacked before. Had issues biting relatives for being over stimulated/aroused. After the 2 week program, he is a completely different dog. He's calmer, more obedient, easier to handle, and much more controlled around people and other dogs. We can actually relax in our own home now. His impulse control is dramatically better, and we have the tools to maintain it.

    Heaven Sent K-9 Dog Training

    Heaven Sent K-9 Dog Training

    (166 reviews)

    One thing I'm most thankful for this Thanksgiving is Sogand!! She is amazing. We didn't know what…read moreto do or who to turn to with our dog Clyde. He was usually good with people but super reactive with other dogs and animals. We got him as a puppy, he was always super high energy and reactive, even to animals on TV. We had to always try to walk him where there were no dogs or people. This past summer we went on vacation and our oldest son was watching him. He took Clyde on a walk when they saw another dog across the street, Clyde went crazy, started barking and lunging for the dog. My son got in front of him and Clyde ended up biting him several times. When we found out about the incident on vacation we had no idea what to do. We thought we had to give him up, it broke our hearts. Then I found Sogand when I was searching for trainers and options. Her reviews were great, but what sold us was our first conversation with her. We had talked to several other trainers during our initial search but no one gave us hope yet realistically assessed where Clyde was like Sogand. We were at the airport waiting to board our flight home. I'll never forget our first conversation with her. She patiently listened to us and then reassured us that Clyde was not a lost cause. She was direct and honest about her approach, and confidently said she could help Clyde. From our first session with her we knew we had made the right decision. She commanded obedience from Clyde like he had been her dog his whole life. Within 10 mins, she had him interacting with her dog and not going ballistic. This has never happened before. We have had to avoid other dogs all the time. In this first session she was able to assess several of Clyde's bad behavior and patterns and correct it. Because of the severity of his behavior and having bit our son so badly, she recommended we do the board and train for intense training. This was the best decision we ever made. Clyde came back a changed dog, and more importantly she trained us in how to train Clyde. With her help we have been able to keep up Clyde's training. We still meet with her for one on one sessions once a month to complete Clyde's trainings. The best result came yesterday at Thanksgiving, we had 22 guests and one other dog. I texted Sogand and she gave us guidance on how to handle the the event with Clyde. We followed her instructions and Clyde did amazing. People who have known Clyde said he was like a different dog. I can't recommends her enough! Her approach was just what we needed. She doesn't just train dogs, she becomes an integral part of the dog and owner's life and journey. Because of Sogand, Clyde has a new lease on life and we are able to keep our beloved dog without always fearing that something horrible will happen!!!

    Sogi was a miracle trainer to help my dog Dumpling get over his aggression issues towards other…read moredogs and people. We chose her 2 week board and train - aggression rehabilitation service, after a week her and her staff noticed my dog still being very aggressive in protecting his food bowl and she extended his training another week (no extra charge!) so she could really focus on that aspect to make sure Dumpling's aggression was addressed. Wife and I also highly recommend her private sessions after the board and train. 2-3 weeks is definitely not enough time to make sure behavior issues are completely addressed, so her sessions helped make sure we properly did our daily trainings with Dumping. Her sessions also evolved the trainings we did at home as our dog's aggression level kept going down and focus on his high alert/anxiety responses to stimuli, and try to help him associate his dopamine response to being relaxed. She also helped identify a food allergy that made him itchy, which added to his higher anxiety level. All these things added up and now our dog is a lot happier and hasn't displayed a snarl or showed his teeth in anger to anyone or any dogs in months! Thanks Sogi for helping Dumpling and us and hope this review helps others choose you over other trainers out there for their dogs.

    Sit Means Sit Dog Training Orange County - Albie

    Sit Means Sit Dog Training Orange County

    (251 reviews)

    We were going on a trip in a few weeks and asked if they could take our dog during the time. The…read moreeasily accommodated and took her in with no problem. Our dog was working with Bryan who gave updates on the days promised with no delays. We have a husky who is a bit skittish and of course a tad stubborn. When we watched her videos, she clearly was getting the training down well! Once we came home and picked her up, Bryan made it easy to understand the next steps and has consistently followed up with us to check how she's doing. It was suggested to train with an electric collar. My partner and I were considering it ourselves but didn't know how to use it properly. The SMS team have you try it - I wouldn't try something like this on my dog without knowing what it feels like a promise you, it's not at all painful. Since using it, our dog has followed commands and even does things naturally like being right at our side while walking or sitting and staying. We've only just begun and it's been great results. We hope that this keeps up and that once we ween off it, she'll be an even better dog. Two last things. They also understand a dog is a dog, her release command is literally "go play". Bryan helped train to lifestyle and our dogs specific needs. Secondly, they coordinated trainings on holidays - we flew in Christmas Eve morning and they easily accommodated us in such great manner.

    Ryan is absolutely amazing, and my pup Maximus and I are so grateful to have him as our trainer (we…read moreboth need him ) I have a very tough, sassy and stubborn husky mix who was never socialized and he just turned 1. Ryan has been so great with us - patient, kind, accommodating and always goes above and beyond when I have questions or need some extra guidance. He's taken extra time and care to understand Max's personality and needs so he can guide me too, since all dogs are different, and I've learned so much about my own body language and energy and how it contributes to the training process. Ryan ALWAYS follows up, checks in and makes sure to ask if I have any more questions. Max has a really strong bond with him as well, which makes me very happy to see and feel more comfortable if I need to leave him to board and train for any more work he might need. Super grateful for Ryan - and I highly, highly recommend him!! Cindy is also absolutely fabulous - she helped me so much when we realized that Max just needed a little bit of extra work and attention. They've both really made all the difference in my experience with training a newly adopted, reactive and high energy pup!

    Zoom Room Dog Training - Earn Your AKC Tricks Certification at Zoom Room Huntington Beach!

    Zoom Room Dog Training

    (187 reviews)

    I wanted to share my experience with Zoom Room Huntington Beach because I ran into several issues…read morethat made me decide not to continue with their training program. I attended an Obedience 2 session on September 27th. When I arrived, the waiting area outside had a strong smell of urine, which made me question how often that space is cleaned. During class, we were given a plate for treats, and I wasn't comfortable using it without knowing how frequently they're sanitized. Before attending, I had called for help with the app because I was unsure how to manage the class schedule. I was advised to try the first class before committing to anything else, and I asked to be removed from all waitlists. Even so, the next day--September 28th--I was still added to another class I had specifically asked not to be enrolled in. I canceled it immediately and requested confirmation that I wouldn't be charged for it. On September 30th, I emailed to request a refund for the unused classes. I was told I'd only be charged for the one session on the 27th. My total charge was $405, and I expected to be refunded everything except that single class. Instead, it wasn't until I filed a dispute with my credit card company that on October 25 I received a refund for only $324. I was charged for the class on September 28. I followed up multiple times from September through November 22nd--about six emails in total--and each time I was told that "Vince was out of the office" and that my refund was still being handled. I am still waiting on that refund. I shared this feedback with them directly because I do think simple improvements--like suggesting owners bring their own bowls or a mat for their dog--could make a difference. I was genuinely hoping to return in the future for trick or scent classes, but the lack of customer service and the difficulty getting a straightforward refund left me very disappointed. I hope they take this as constructive feedback and make changes that improve the experience for other dog parents.

    How cool!!! Small…read morepersonable classes ranging from obedience, tricks, agility and more. I randomly tried a package of classes when I stopped by - hoping to get my dog to stop nipping me when he is excited. Classes teach the owner how to train their dog. Go home and keep practicing! The instructors and owner totally care, giving tips to nip behaviors in the bud and to UNDERSTAND your dog. I've only started my pup here, he's 8 - but it's just been fun to interact with him and try something different. Here he's in tricks class!

    PetSmart - petstore - Updated May 2026

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