I love pet oasis. They special order in my bulk box raw dog food. Everyone is always so helpful and friendly. They have an awesome selection of great products. I highly recommend this pet store !! read more

Got the most comfortable dog bed ever for my golden retriever! Good selection of treats as well. Staff are very helpful in helping product selection! read more

My favourite pet store! It is conveniently located in Newport Beach, close to Fashion Island. I never have an issue with parking when I visit, which is nice when bringing my dog along. My dog loves the foods I got from The Pet Oasis. They also have samples for the dogs to try. The staff are friendly and helpful. They not only carry a variety of raw food brands, but they also have promotions, such as buy X amount, get 1 free and manufacturer's coupons. I definitely recommend anyone who owns a dog to shop here. read more

Good experience overall. Everything was handled professionally and the team was on time. A couple small things could be improved, but nothing major. Would still recommend! read more

Cute little pet store. Right next to Gelson's, it's very handy and it has unusual pet varieties of food. I found two unique cat foods here that are unusual and my cat just loves them! Friendly service and they answer the phone with a smile!Very nice place close to home. read more

Walking into the store, it's clear that there has been a lot of thought placed in choosing the items. There is something for everyone here and I quite honestly was really impressed with the collection. Things turned sour quickly for me. There was a nifty pet bed placed above towers of kitten food. As I reached for the bed, I accidentally hit the cat food and about a dozen or so tins fell. I immediately picked them up and apologized out loud. One of the tins looked indented so I offered to the young cashier that I would just buy it. He then went to speak to his coworker and they spoke quietly behind my back. I continued to shop and then the cashier came back to me and in front of everyone else shopping told me that I had to pay for a few more tins he found that looked dented and accused me if it. The dents were mild at worst and it was hard to know if those were from me or from the factory. Clearly they were still fine and doubt they would notice. I said OK no problem I'll buy them. I continued to shop more, but he came back again for the third time and said he went through more of the tins and found more that were barely dented and told me that I had to pay for those as well. At this point, it was pretty petty and embarrassing. I now feel way too nervous to step back into this space. read more

The Pet Oasis - Pet Stores Near Me - Newport Beach, California

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Seriously?! Why am I just finding out about this amazing store?! Not only did I find an adorable Chewy Vuitton toy for my little Sparkles, I also found a new bling collar, which I can't wait to put on her, and an adorable Hawaiian style harness. I just wish I had more time to shop --- or maybe it was better that I didn't have a lot of time! I'll definitely be back! They had all sorts of snacks, toys and pup pup goodies!! read more

The Pet Oasis - Of course Sparkles needed a bag like her momma's!! - Pet Stores Near Me - Newport Beach, California

We love this store! All the ladies are so friendly and helpful. We've purchased many things for my dog Wrigley. They've all been great finds! Thank you Pet Oasis. read more

The Pet Oasis - Pet Stores Near Me - Newport Beach, California

This is a great pet store next to Gelson's. I am so happy they carry FirstMate pet foods and the treats. My puppy loves the food and goes crazy for the chicken and blueberry treats. Thanks for carrying my favorite puppy products. read more

The Pet Oasis - They have my FirstMate dog food & treats here! Love the selection of toys and treats also. - Pet Stores Near Me - Newport Beach, California

I purchased a dog collar from here and it did not fit so I came back to exchange it for a bigger one (and paid more because the one I was trying to exchange it for was more expensive). That one also did not fit so I came back to return it about 7 days later for a refund on 3/28/2025. The cashier, Drew, did not allow us to return it because he said "we already exchanged it and it's been over 7 days, so the best we can do is store credit".... really? That's funny because the receipt clearly read refund/exchange within 14 days with receipt in unused condition with tags. It was within 14 days, I had the receipt, tags attached, unused. Now all I have is a worthless gift card, which I will never use. What a bait & switch and predatory practice to the consumer. Buyer beware. read more

The Pet Oasis - store does not honor exchange policy. Bait and switch. - Pet Stores Near Me - Newport Beach, California

Please avoid this store at any cost. I've been shopping there for a long time and I really want it to continue shopping there because it's very convenient location wise. But unfortunately, the staff that worked there are not only unprofessional and unkind, but also very accusatory. I I bought two dog bed. read more

Love this place. The staff is very helpful and friendly. I was looking for high quality cat food and found exactly what I needed. Appreciated the samples too. I will be back. read more

Came looking for kitten food and was not disappointed by the selection. The staff were very friendly and helped us find what we were looking for, they even gave us samples at the checkout which was a welcome surprise. Overall great selection and good prices! read more

The Pet Oasis - Cat eating treat bought form the store - Pet Stores Near Me - Newport Beach, California

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The ladies are so helpful and sweet. They have a great selection of pet food, treats and toys. My dog loves coming here.

Wonderful and helpful staff. The cutest cool items for you pet. Very unique items. Bought a bunch today. Two collars, ID tag and dog shoes. Love this place!! Will come back again. Highly recommend. Xoxox read more

The Pet Oasis - Cutest stuff - Pet Stores Near Me - Newport Beach, California

What a cute little store they have everything you need in a pinch. Food, treats and toys. Even pet clothes, collars and tags. Highly recommend you check out this cute little boutique. Friendly gentleman working the counter. All in all a lovely experience read more

Been looking for a good pet store/boutique since moving to the area and finally found it... Pet Oasis has an amazing selection of pet food and treats! I make fresh food for my pup but I did see they carry Fromm which is the kibble I used to buy. They have a huge selection of treats including many all natural/single ingredient options which I'm always on the hunt for. So happy to have stumbled upon this hidden gem right next to Gelson's market off. This is the place to shop for pet food and other goodies! read more

Can't recommend this place enough! The customer service I received from Brenda was amazing. She is so knowledgeable about all brands, proteins, diets, and so much more! Look forward to my next visit. read more

Super cute store. Stoped by to pick up a few last minute items for our new puppy and the staff was so helpful! Great selection of items for our pup we will be back! read more

Lovely gals that work there all very helpful and knowledgeable with the pet products.

Great selection of high quality foods, treats, and supplies! Staff is very knowledgeable on just about everything. So kind to my pups when I bring them in. Always offer them treats and pets. read more

I have shopped every month in this store since it opened,and today I tried to return one can of dog food three dollars and change. You would've thought I was pouring boiling water over the staff . Special mention goes JAZMIN. After she looked up my phone number and saw I was regular customer she started to lecture me- well maybe they would take it back this time....I was in no mood for a lecture and she very much wanted to give me one. SoI just ate it. Thanks for customer appreciation! read more

Worst customer service I have ever received. Extremely rude and unhelpful. The manager Jasmine is who I was attempting to work with. I understand Pet Oasis's return policy and I attempted to return a dog toy that was purchased but not used because when the tags were removed and handed to my dog I noticed the seam was torn on the inside of the toy. I immediately took the toy away from my dog, so there were absolutely no teeth marks on it. I have purchased multiple toys that get destroyed and I would never return something that was destroyed or used in anyway by my dog. This was something that was defective from the beginning. Instead of working with me they refused to help in any way and said that wouldn't return it, offer to replace, or offer a discount on another toy. I spend hundreds of dollars every month in that store, but now they have lost a very loyal customer over the pettiness of a $12.00 dog toy. I would never recommend anyone do business with them. You're better off buying from Kriser's Natural Pet store in Irvine. End of rant! read more

went in today to find some new dog food! great selection and the staff was so nice and helpful! highly recommend!