Outstanding, Compassionate Care! I had Jennifer as our groomer. She was extra patience and caution since our furbaby has a heart condition. Her approach is completely client-centered and incredibly thoughtful. She truly prioritize my dog's comfort and well-being. On top of the wonderful care, the grooming itself is always excellent. She always double checked how short I wanted his hair and always references the notes the staff takes on his last trimming. The haircut is absolutely perfect, the nail trimming is expertly done, and my dog comes home looking clean and beautiful. The entire operation is super professional, organized, and always timely. If you want a skilled groomer who truly cares, this is the place to go! read more

The Spaw - Pet Groomers Near Me - Tustin, California

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The Spaw is our dog's go-to groomer. The staff is generally kind and will work with you on your specific needs, which we love. Most of the time, our dog's cut is incredibly cute though once in a while there is a slight miss. They will usually try to get you the look you want and make adjustments as requested. The only note is that pricing jumped near 10% at least two years in a row. With tip, it can cost nearly $150 or more for a small dog cut, which does seem pricier. Would love to see price increases calm down so we don't get priced out of affording their services. With that said, we still keep going because it's hard to find the level of service and good to great grooming technique used by the Spaw. We have not used other services here so will not comment on that. Plenty of parking and decent availability, but I would call at least a couple of weeks in advance for scheduling. Thank you for keeping our dog looking cute! read more

It's been more than 10 years at The Spaw for us and as I was reading through the reviews I was shocked at a 1 star review! We board our cat and dog only here, and yes, there might be some communication glitch, but the level of care is very high. You can always call or talk to Carrie and find out what happened. All the ladies there are friendly and my pets love them. I still call Carrie and bug her when I have any questions about my pets general care and health. She gives me better info than my vet! Rocco and Mittens will not board or be groomed anywhere else! read more

The Spaw - Rocco after a weekend at The Spaw! - Pet Groomers Near Me - Tustin, California

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Shortly after i adopted my dog Sammy from the shelter, we were looking for dog groomers in the area. What a blessing to have stumbled upon The Spaw! We were so warming greeted by Carrie and you could tell how much her and the staff love the animals and their jobs. We always felt he was in good hands. Sammy has now passed but we will always be grateful for the wonderful and kind service we received for almost 10 years. read more

The Spaw - Sammy after his grooming :D - Pet Groomers Near Me - Tustin, California

Had my cat boarded here for a 19 day stay and just picked her up. Not once during her stay did I get any updates on how she was doing or pics sent of how she was there despite being told at dropoff that they would be updating me. I even called and asked how she was since she was pretty nervous when I dropped her off and once again a staff member said they would update me and send pics over her stay. Nothing. All I got was a "sorry about that". I paid over $1000 for her boarding and get that type of service and in return for their negligence I only get a "sorry about that". Horrible on them. read more

I always take my cats there when traveling! I like that it's not too many cat rooms like other places and they get attention.

Great service. They took care of my pup and made sure he is ok and well cared. I recommend you to go here !!

Absolutely ADORE the spaw and every single person that works there. The fact that they require a little "seminar" and test day care run first alone speaks volumes of the care everyone has for all the fur babies there. They truly put the animals first which I adore. I've learned so much from everyone there. Cannot recommend this place enough! read more

The Spaw - Best groomers EVER - Pet Groomers Near Me - Tustin, California

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This is the only place that I trust with my dog. For boarding. For haircuts. For dental cleanings. The only place! Carey is absolutely wonderful and truly cares about the health and well-being of animals. She is a ball of knowledge and shares that knowledge with her clients. Carey is also one of the main reasons that I switched my dog's food over to raw meat over 4 years ago and why I will continue to do so. Hands down, the best place for all dogs and cats! read more

The Spaw - Dakota loves daycare at The Spaw - Pet Groomers Near Me - Tustin, California

My Australian Shepherd, Charlie, enjoyed a spa day and he wasn't alone. His furry friends (Rosie and Pokie) came along and they were treated like VIP guests. The team clearly loves dogs, and the pack left clean, calm, and clearly pampered. read more

The Spaw - Charlie the Aussie - Pet Groomers Near Me - Tustin, California

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Most of the staff is very nice dog friendly, some ppl are just business. This place is not cheap, but as long as they take care of our dogs well we'll suck it up. read more

This place is underrated! They make the dogs feel comfortable and the owners as well.

This place is not worth what they charge whatsoever, on top of that they didn't deliver on the basics. Went there 3 times and their basic package was around $100-120 which ended up coming out to 150 or more. All they did was call after drop off and talk about shaving the entire dog because of his "matted" hair. EVERY time. When we take great care to make sure that's not the case. On top of that- they never plucked his ear hair. Which was included in the "basic" package. My dog ended up with a horrible ear infection which cost us money at the vet and the vet said his ears were never plucked in his life. If you want a basic shave for $140 bucks go for it. Stay far away from this spot Thumbs down for me read more

Having the owner and the front desk, rude behavior, and the owner trying to educate me on veterinary services. In which she was completely off base and doesn't know what she's talking about. Please do not listen to this woman. She does not know what she's doing. Somebody who actually does work in veterinary medicine the information that was provided was absolutely wrong and not even close. Had to see this for myself. read more

Love the Spaw brought my 2 little ones in to get groomed. Haven't been for a while but will go again soon. Carrie Hyde is very knowledgeable and you can tell her passion for the well being of animals is life fir her. We did nutrition evaluation with her for our 2 pups. I also use the cat boarding dhe has across the street called the jungle. read more

The team at The Spaw is SO wonderful. They take such good care of my pup and deliver the service with kindness and professionalism. My doggo Benji is spending his weekdays at daycare this week and it's taken a huge weight off my shoulders knowing he's here. It's helped him socialize with other dogs, get that puppy energy out and come home for a lovely sleep! Great haircuts (and they will fix it if you're ever unhappy) and that fresh clean scent lasts much longer than when we do it at home!!! Thank you ladies for everything! read more

The Spaw - A few weeks after his haircut, all cute and shaggy just like I asked - Pet Groomers Near Me - Tustin, California

I've been wanting to dye her hair pink and I finally did it! She looks AMAZING!! They always do a good job with the haircut and bath. I sometimes add teeth cleaning every now and then. I love the bandana and cute bow ties they add to make her look pretty! read more

The Spaw - After grooming...Pink hair don't care! - Pet Groomers Near Me - Tustin, California

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This place is a cut above all the rest impeccably clean the nicest people so well organized I've not had good experiences at many many places in the past and now that I found the spa I think it's the greatest place I've ever had my hair on my dog groomed by. I love, especially how they groom the stomach of my dog so neat and so perfectly cut around her private parts she stays so clean and also the way they cut around her mouth. The haircut lasts really nicely for a month or longer and we are joking in my house that the way they do her tummy is The Spaw-zillian!! read more

We found our dog's second home! I trust Carrie and her team with my dog's life and Carrie has personally helped my dog's skin and gut issues. It was a journey but we stuck through it! She is very knowledgeable about breeds and breed specific foods. The Spaw is very clean, parking is easy, it is an open play floor so the dogs are free to mingle, and the dog's playroom is always being sanitized. They groom at location as well! I'm not kidding when I say this is my dog's second home. Grade A staff too. read more

I've been bringing my Pomeranians here for the past few years and can honestly say they do the best job. Jenn is very meticulous and is careful not to cut my pom's hair too short lest it doesn't grow back (we like the boo haircut). I've been to other groomers that have ruined my dogs coat but I always feel at ease and trust the experience of the Spaw staff. My only gripe is the price - $99+ for a full body groom which is about $20 higher than it was a year or two ago. But it's worth it anyway. read more

The Spaw - They always add a little bow and bandana/necklace which is a cute touch. - Pet Groomers Near Me - Tustin, California

We were customers for about 2 years with our two Pomeranians. 5 stars for work quality, 3 stars for price. We brush our poms every day with long and short combs, but even with full grooms every couple months, we end up paying $10-20 each time in extra de-matting costs. I certainly understand raising prices in response to inflation and charging for extra work (seems like demand for their services is off the charts given we have to schedule appointments 2 months out), but the fees here have gotten out of control. Unfortunately we've had to go elsewhere and traded a slight decrease in quality for a substantially lower price. read more

Honestly I have no complaints, they take care of my baby each and every time. My maltipoo Ace comes home looking so handsome every time. He never wants to leave his friends at the Spaw. Oh wait I do have a complaint, the Spaw is so good they're booked and busy . That is a good sign, I didn't want to leave this review because I wanted to keep them allll to myself!!! read more

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I needed the Earth Buddy CBD product right away for my dog and gave The Spaw a call because their website said they had it in stock. The woman who answered the phone was so kind and helpful and said she would box it up and ship it right away. Well it's the next day and I already received the product... the fastest boxing and shipping I have ever seen. And she also included a few samples in there. The kindest and most lovely place. I wish I lived closer so I could visit them. read more

We love the spaw! Terry always does an amazing job. The front desk is always so friendly and I love coming here because they genuinely love my dog!! read more

The Spaw - Pet Groomers Near Me - Tustin, California

Carrie runs a world class day care, overnight, and grooming business. The dogs are supervised 24/7, and I know they think that this is a fun and stress free place to be. No cages, lots of personal attention, and a loving place for dogs. It is clear that the owner, Carrie, puts our pets first. read more

The premiere pet grooming salon in all of OC. If you only accept the best care for your dog/cat, take them to the Spaw. The staff has decades of knowledge and a honest true passion for animals. You can listen to their podcast and see that they're at the top of the game. Always learning and spreading info on animal wellness with vets from around the world. They've been grooming my pup for years and I would never take him anywhere else. On any given day, you will hear the staff providing nutrition/allergy/behavioral advice to customers in the lobby. They are more than just groomers! read more

The Spaw - Remy! - Pet Groomers Near Me - Tustin, California

My oldest daughter who is a vet tech said they refer a lot of business here, so we had to give them a try. The Spaw is located in an industrial center and was fairly easy to find. Upon entrance we saw 2 clients getting checked in and out. The staff was very friendly, and we could tell they treated their animals well because both dogs were wagging their tails and interacting with the staff. I'm embarrassed to say that I don't remember the name of the gal that checked us in. I do remember she said she loves the terrier/shih tzu mix. :) Once Cooper was checked in he went to play time with dogs of the same size. They don't crate the dogs, which is wonderful. It was his first time with that many friends and he was a little scared...maybe a lot. We watched him from the big tv they have in the lobby. He kept running away from all the cute pups. It was like dropping your kid off at their first day of school! Once we saw he was getting comfortable we left. We got a call roughly 3 hours later saying he was done and could stay and play for 1.5 hours. I asked how he did and thankfully he did just fine. The bill came to $71.00, which is higher than Petsmart, but he isn't crated, he has playtime with his friends, and he isn't stressed out. Worth every penny. We've found our furever groomer! Many thanks to The Spaw for a fun, stress free day! read more

The Spaw - Cooper's before and after shots. - Pet Groomers Near Me - Tustin, California

Had an amazing experience here with my cat that I just rescued! Needed to get her claws trimmed and they even helped teach me how to do it. Received great service and had such an insightful one-on-one where we talked about how to improve my cat's nutrition. I feel like I have so much more knowledge to best take care of my cat (and dog) now. So appreciative of this business and the amazing employees! read more

My dog is very nervous and can be tough when he shows his chihuahua side. Everyone at this location was super professional and kind. We brought our dog for a nail trim, and not only was the appointment very quick, but the groomer was very sweet to our dog. We will never go anywhere else! read more

I know I have reviewed The Spaw many times but felt the need to do it again. This little girl is the walking wounded. Allergic to everything, has Congestive heart failure, and always has skin infections. When she is home she cries a lot because she can't seem to get comfortable. But when I pick her up from The Spaw I have to carry her out the door because she wants to stay! She loves it there. This isn't just a place where she gets groomed or boarded. This is a place where she is surrounded by people who truly love dogs.(cats too!) Carrie owns The Spaw and has so much knowledge about dogs. She will always help clients figure out what works best for their dogs whether it be grooming or nutrition. The people that work there are hands down the most amazing group of animal lovers. My girl is always smiling when we get in the car as if she's trying to tell me how much fun she had at The Spaw. read more

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We left our 5 month old kitten at The Spaw over Thanksgiving break (for a full week) and could not have been happier! First of all, they were more than happy to let me come tour the Spaw before we left Cassie there (the first place I reserved wouldn't even let me come and look at the place where she would stay for a week! I don't think so! I can't stand rules that make ZERO sense so I canceled that rez.) When I went initially to The Spaw, Carrie (the owner) made a point of being there because she knew I was coming in. Both she and Elizabeth (the resident kitty sitter) were SO kind and comforting as this was the first real length of time I was going to be leaving her. I think Carrie and I were chatting for an hour! When we dropped Cassie off, Elizabeth let me and my daughter stay as long as we needed to to ensure that our kitten felt safe and secure...and to let us say our goodbye for the week. I swear I felt like I was dropping my daughter off at kindergarten again for the first time! LOL The area where the kitties stay is completely separate from the dogs which is so nice. There is 'spa' music playing and the rooms are quite large with lots of levels and placed for them to sleep and hangout. Scratching posts, etc. And the whole door is basically glass so it's not like they are confined to a cage. They have SO much room! And then during the day they are let out (one kitty family at a time) and the opposite wall is full of varying height wood shelves for the cats to walk/jump/play on! I wasn't sure Cassie would ever want to come home after being here! I think my favorite part was the fact that Carrie goes live on The Spaw FB page almost daily. She shows you your pet so you can literally see them live on FB. SO reassuring to see Cassie happy and playing! I enjoyed her storytelling on the live videos as well.... she always had an interesting story to share about animals! All of the staff that I encountered the 3 times that I went (tour, drop off and pick up) were super pleasant (I am mentioning this because some reviews said otherwise.) Everyone was awesome! Anyway, I can't speak to the services since we didn't do any BUT if you need to board your kitten, this is the place!! We will for sure be using The Spaw frequently as we do tend to vacation a lot. Thank you again Carrie and Elizabeth for taking care of my baby kitty! read more

The Spaw - This was a screen shot from one of the FB live videos! - Pet Groomers Near Me - Tustin, California

WOW!!!!! I cannot say enough about this place!!!! My 2 year old maltipoo has been here 3 times now and every time I pick her up, I am SO impressed!!! We have been to so many groomers who cut her hair way too short and she looks like a completely different dog. But The Spaw does an AMAZING job of giving her an beautiful fresh cut and keeping her sweet teddy bear face. Most recently, we accidentally let Olive's hair get a little too long and tangled and I thought FOR SURE they would have to shave her bare, but once again, they gave her THE PERFECT cut and they were able to get rid of all her tangles. Also, she gets to play with other dogs when she is waiting for me to pick her up (as opposed to other places that keep the dogs in cages). The people who work here are SO sweet, welcoming, and helpful. Thank you so much to The Spaw for always taking such good care of my fur baby read more

The Spaw - Olive before her groom - Pet Groomers Near Me - Tustin, California

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First, if you see a negative review check out that persons other reviews. I am willing to bet they are all negative. We came from vegas and wanted to spend the day at knotts with our kids and they took such good care of our Frenchie. They asked for permission to give him treats which was huge for me as he has tons of food allergies. When I came to pick him up he was happy and still chose to interact with the workers. They gave me a full report on his stay and the price was great! He left so happy! I appreciate you guys so much for everything! read more

The Spaw - French bulldog - Pet Groomers Near Me - Tustin, California

I feel completely at ease leaving my dog with the Spaw for her grooming. They are professional, friendly, and do an excellent job. Totally with the price. read more

I think I found my new dog boarding/ daycare center. I used to go to another local doggy daycare and they are great! The center got popular and there were too many dogs so I decided to find another place (not crowded by any means- just wanted a smaller number of dogs). I found the Spaw on Yelp, called them, and attended the mandatory orientation. I personally thought an orientation just meant a few minutes to tour the area. It was actually quite a long presentation by the owner, Carrie. I personally knew this was the right place with 1. How long the orientation was (definitely an impatient person would not attend or stay for the entire duration- this weeds out potential short-fused dog owners *not saying this is always true, but there can be some translation of this. And you know dogs' temperaments often mirror their owners*) and 2. Carrie really has her logistics down to a T. I can tell she is a Type A personality like me. With how she limits the number of pets and also the weight, I also know that she is proficient in running a successful business- not focusing on growing too fast, which is a detriment to many small businesses. Needless to say, if an owner spends hours to orient new clients, this says a lot. Obviously there is a high client-base and this place has been running for over 2 decades from the original owner so things must be running smoothly. Will update after first board/ daycare/ meet and greet. Thought I'd leave a good initial impression review. read more

THEY LITERALLY KILLED MY DOG!! Stay away from new dog washer JADA she full throttle sprayed my dog from 3 feet away so she would not get wet! She put lead around my Luci's neck when the red collar clearly said NOT to!! I have the video to prove it!!! She stressed my Luci out so bad that she literally had a stroke there at the salon and they failed to call me. When she was picked up afterwards one of her paws was paralyzed. Carrie, the owner, told me "it was a really busy day we didn't notice!!" Luci died less than an hour after picking her up from the salon. My beautiful Luci was my service dog for 14 out of her 16 years. She was the sweetest and easiest dog to groom. There was NO REASON for my dog to be treated this way!!! SHAME ON YOU JADA FOR ABUSING MY DOG AND BEING MORE CONCERNED ABOUT YOUR HAIR GETTING WET THAN TOUCHING MY DOG WHILE WETTING HER DOWN! FIND ANOTHER JOB!! SHAME ON YOU CARRIE, THE OWNER, FOR TELLING ME I SEE NOTHING WRONG WITH HOW JADA ABUSED MY DOG!! Had been going here for 2 years and was very happy in the past but this new dog washer made a life and death difference in my life and Luci's life. BEWARE!! read more

I would give the Spaw 10 STARS if I could! The love and care our cat received while staying at the Spaw/Jungle was phenomenal. Everyone was so friendly and helpful. They went above and beyond for us, and we will be forever grateful for the care he received while we couldn't have him with us. read more

My review is only for doggie daycare, I don't have experience with their grooming: Everyone who works here is amazing!! I used to work in Tustin pre-pandemic and would sometimes need to drop my furbaby off while at work. I just used them again twice last week during an emergency. We hadn't been back since 2020. But they were just as helpful and wonderful as I remembered! I even drive from Menifee to Tustin just to use their daycare again My pup has bad separation anxiety but she does great here. I like that I can see her on the camera when I first drop her off and during 5-7pm online. She is always exhausted after a day here, which is good to get all that energy out. Thank you!! read more

This facility is top notch! Been going here for years. They sent us a card and flowers when they found out about our dog!! This was such a nice gesture. Thank you to everyone at The Spaw!!! read more

The Spaw - Thank You - Pet Groomers Near Me - Tustin, California

Let me start by saying that my dog Marvin is super loving and wants to be your best friend, with that being said he is not a fan of the groomers. After having been called to immediately pick Marvin up after only a few minutes at 4 separate grooming facilities on 4 separate occasions (I believe they tried their best), I decided I would take him to the vet to be put under for a groom... I hated the idea but at that point his hair was so matted it was my only option... throw on everything else the vet claimed he needed I left with an over $700 groom for Marvin. Naturally, I was not to keen on getting him groomed frequently at that price not to mention that putting any dog under without it being absolutely necessary is well... unnecessary. My dad told me to try out The Spaw, he takes his two dogs there and I resisted because his two dogs are not crazy like Marvin can be. I finally committed and made an appointment for early Saturday Morning. I brought him in with COMPLETE apprehension and was greeted by Sonia (or Sonja sorry!). She was very pleasant and put me right at ease. I explained Marvin is super difficult and she sent me on my way and said she would call me if she needed me. Anxiously, I waited by my phone expecting a call any minute telling me to pick him up, a little over two hours later I got a call my first words were... "is everything alright?" haha and the lady on the phone said I can pick up Marvin. Just to be sure I asked her if his grooming was actually complete or I just had to come get him, she assured me it was complete. I went to pick him up and Sonia brought Marvin out and he looked so cute! I was so happy I LOVE this place... no more $700 grooms for Marvin... special shout out to Gwen who is the best! read more

The Spaw - Before... fluffy Marvin. - Pet Groomers Near Me - Tustin, California

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