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    PetSmart

    2.6 (28 reviews)
    Open 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Just one of her paws.

    I only left a one star because I had to . This place is the worst ! I took my frenchie in for a bath and nail trim . I got my girl back and she seemed terrified and hurried out. Come to find out they trimmed her nails too short and now they don't grow back and are very sensitive to the touch. I told the store manager and she offered me a free service for the next time . As if my dog is going back . ya right!!!

    PetSmart in Rock Hill SC
    Bruce K.

    Great service here at the PetSmart where I rushed in five minutes before closing looking for a specific brand of cat food. A store worker saw me searching, pointed me to a better brand and helped me get rung up and headed out just before they closed at 9:00. The store was very tidy, the shelves were stocked and the prices were clear. I'm a fan!

    Shanice M.

    If I could give 0 stars I would. I am so disappointed in Kodak's haircut. Typically we go here and there's a guy that does Kodak's haircut and he's AMAZING. He takes his time, we don't have to tell him much! He just knows that we still want our dog to look like a COCKAPOO when he's finished. Obviously not this girl who did his grooming yesterday. I told her we wanted a level 2 and she asked about his face. I told her I still wanted his hair a little long. She said that she wasn't sure because of his hair being a little tangled by his mouth. I honestly didn't think that she was going to cut all of his hair off.... she obviously did not take her time with him at all.. she cut his hair so low that you could see his skin... why would you cut a cocker spaniel poodle mix like this? I didn't even recognize my dog when I saw him.... I'll 10/10 never come back here for a groom EVER..... The first picture is a before and after the second one is what his hair typically looks like after a groom by the guy I mentioned earlier.

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    6 years ago

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    10 months ago

    Customer Service gets 2 points, timing gets, 2 points, and service get 0 points. I wouldn't trust them to my pet rat!!!

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    2 years ago

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    2 years ago

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    3 years ago

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    10 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Took our German shepherd to get groomed and everything went great! We had a bit of a wait but we didn't mind as our dog had plenty to do.

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    8 years ago

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    8 years ago

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    15 years ago

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    Ask the Community - PetSmart

    Off Leash K9 Training Charlotte

    Off Leash K9 Training Charlotte

    (24 reviews)

    Steele Creek

    I can't say enough good things about Off Leash K9 Training! Our trainer, Lindsey, was incredibly…read moreknowledgeable and made the entire process fun and engaging for both me and my pup, Ashe. Ashe at 6 months of age can be a bit of a handful , but Lindsey took the time to understand his behavior and tailored the training to his needs. After just two weeks, we noticed Ashe's confidence soar. Ashe is now much better behaved at the park, and he's responding wonderfully to commands like "sit," "place," "heel," and "come." This is the second dog I put through Off Leash K9 Training, and they truly help build trust between you and your pup. It allows you to take your pup into the world and enjoy life rather than sitting at home alone. I also love how Lindsey emphasizes the importance of consistency and makes sure we're practicing the right way at home. I feel so much more confident as a dog owner, and Ashe seems happier too! I highly recommend Off Leash K9 Training of Charlotte to anyone looking to strengthen the bond with their dog and improve both their quality of life and behavior!

    We sent Shadow for a two week board and train. Her trainer, Claire, did an amazing job! She kept in…read moretouch with us daily, sent the best videos and pictures, and updated with what they worked on. She even sent some fun videos for our kids to see him playing, not just training. She edited her videos so we could see a lot of what they worked on each day. Claire really understood Shadow and his needs. At pick up, she did a great job explaining everything to us, guiding us on how to follow through at home, and loving on Shadow one last time. You could tell he was sad to leave her. Claire was so encouraging and loving towards him. Shadow's been home less than a week and because of Claire, he is behaving so much better. He's been able to off leash and not jump on people he's greeting. Thank you so much Claire and Off Leash K9 Charlotte!

    The Dog Knowledge - My pup at TDK..clearly very happy!

    The Dog Knowledge

    (77 reviews)

    Elizabeth

    This is our second time using The Dog Knowledge. We have become such busy people as a society and…read morethe thought of trying to train our dogs without help was just too overwhelming. The 4 week program gave us the perfect foundation to build on and have a well behaved member of our family. Highly recommend

    We just finished a four-week board and train with Carson at The Dog Knowledge. Worth every penny!…read more Not going to lie - the first couple weeks were rough on us, not him. We missed him like crazy and worried about how he was feeling. Dennis actually had us come in halfway through, showed us what Carson had been learning, and said something that I keep thinking about: Carson wasn't missing us. Not because he doesn't love us, but because dogs live in the now. He was busy, focused, doing his thing. We felt so much better after that. Carson came home happy and calm and confident. He understood the rules and felt good about it. And he wasn't (as our son put it) a "bot" now - he was the same sweet and goofy pup but now, he could follow instructions and maintain self control when we needed him to. The staff were also straight with us about the fact that he'd have setbacks. That's normal. They spent a lot of time explaining what you do when it happens. In fact, they spent almost an entire day with all the families at graduation - going over what the dogs learned, getting you hands on practicing how to do it, answering questions, and really teaching a ton of helpful information. We're about to set up our in-home training visit, which will be for all of us, including our three kids - really great to get everyone aligned with Carson's training. The Dog Knowledge is fantastic! We are members now and plan to board our dog with them whenever we go on vacation. I cannot imagine trusting any place like we trust them.

    Bark Busters Home Dog Training Charlotte - Me and my gentle giant, Herc

    Bark Busters Home Dog Training Charlotte

    (25 reviews)

    Ballantyne

    Working with Patrick has been such a game changer for us and for our pup, Bondi. In just a couple…read moreof hours of training, we saw big shifts in her focus, regulation, and our own confidence. It felt immediately practical and grounded, not overwhelming or overly rigid... and actually, fun! One of the biggest takeaways was learning how to use the growl/bah cue as a simple "focus on me" signal, paired with really big, enthusiastic praise when she listens or offers good behavior. That combination alone made a noticeable difference in how quickly she engages and settles. Patrick also gave us clear daily practices to work on, especially around reducing attention-seeking behaviors, managing front door and doorbell excitement, helping her place and settle, and most importantly supporting her adrenaline and impulse control. It all feels doable and structured without being stressful. On top of the training itself, Patrick was also incredibly helpful in guiding us through a diet transition for Bondi. That kind of whole-dog support really stood out because he clearly cares about Bondi's wellbeing -- not just obedience. Patrick is knowledgeable, calm, supportive, and really good at explaining the why behind what you're doing. We left sessions feeling empowered instead of confused, which says a lot. We're honestly thrilled with the progress we've already made and excited to keep building on it. If you're looking for a trainer who is thoughtful, effective, and genuinely invested in your dog's success and your relationship with them, we would absolutely recommend Patrick without hesitation.

    Patrick was such a great find. Not only was he so knowledgeable, professional, and skilled at what…read morehe does, but he is such a gentleman. He truly changed the dynamic in our household. Our dogs were running our life and within the first day, I can say I see a difference in their behavior. Everything he said made so much sense the way he explained it from a "dog's perspective". I love him for how much he has helped us. I highly recommend him and now consider him the "Cesar Milan" of Charlotte .

    Two Tails Up - Kim with her two dogs Finn and Duncan

    Two Tails Up

    (1 review)

    I was looking for a new sitter last year because the one we found on Rover decided they were no…read morelonger going to do it with all of their cancellations due to COVID. I was not finding what I was looking for on Rover and the traditional doggy daycare was not going to work due to our dog's health issues - Rocky was unfortunately diagnosed with anemia a couple years ago, so his immune system is not great to be around other dogs (other than our family member's dog(s)) as it could lead to other health issues, or more. Some how I came across Two Tails in a search and found that they did dog boarding in their home - one dog at a time! My husband and I did a meet and greet with owner Kim and Jenny who would be taking care of Rocky. We felt comfortable meeting Jenny and seeing her home where Rocky would be staying. We decided we wanted to do a trial run before we actually started booking. This happened in July of 2020, and the rest has been history! We have booked with Jenny multiple times since then, his latest stay this last weekend. We have multiple bookings already set up for the rest of this year. Some have been just a weekend, some have been two weeks long! We absolutely love that Rocky gets so excited when he get's to Jenny's. He remembers and knows where he is. It makes us comfortable knowing he is comfortable. It also makes us comfortable that he is at someone's home the entire time - a big backyard, getting to sleep on furniture like he does at home, can get attention as he needs, etc. Also, Rocky has had some other health issues come up when he has stayed with Jenny. There have been no issues with Jenny handling medications. Lastly, the best thing! Pet Reports! We get a daily report at the end of each day, which lets us know how Rocky did during the day with pictures. We never received that kind of update from our Rover sitter or our doggy daycares that we used to use. Another thing that just gives us peace of mind seeing that report each evening when we are gone. We absolutely love Jenny and Two Tails Up! Highly recommend - just only at times when we aren't using them. :)

    From the owner: Two Tails Up, LLC is a fully licensed, bonded, and insured professional dog training service…read moreserving the communities of Tega Cay, Fort Mill and Rock Hill, South Carolina. We offer multiple in-home puppy and dog training packages including a Puppy Training Package, Adult Dog Training Package, Behavior Modification (may require a consultation and more than a few sessions), and New Dog Orientation for individuals, couples and families getting their first dog. Behavioral science research clearly shows that a dog learns more quickly and effectively when they are rewarded for good behaviors, not punished for bad ones. At Two Tails Up, we do more than just train your dog to behave better. We work with every client to create a custom personalized positive reinforcement, rewards-based / force-free behavior plan for their dog that will be followed at every session. Two Tails Up is a proud member of The Pet Professional Guild, Association of Professional Dog Trainers, and the Association of Animal Behavior Consultants. Visit our website to learn more and request a consultation!

    Carolina's Dog Trainer - Jamie with great grandpa

    Carolina's Dog Trainer

    (4 reviews)

    We adopted an 18 month old great Dane with no boundaries, distracted by everything. Richard…read moreeducated my husband and I, helping us first. After a few weeks with Richard, our great Dane came back with boundaries and understanding commands. Richard spent time again with us so that we had the tools to maintain what he learned. Richard establishes a relationship with the dogs. He's very straightforward and honest. And he offers continued assistance. We highly recommend.

    So, Richard just left from our first meeting. I think I'm more exhausted than the dogs are. All…read morethree babies did amazing and learned so much. First off, Richard is a passionate and talented man, it's easy to see from the moment you meet him; Richard does what he loves. Second, he speaks dog... like direct communication, but what's cool is before I knew it, I was communicating with my babies even better. He was teaching me to talk to the dogs the whole time and I had no clue. Third, he inspired me! It is not often you meet somebody with the courage to walk away from every comfort they know to pursue something they love. Richard listened to what I wanted to do, I wanted to strengthen the bond between myself and the dogs. I already see a difference, they do too. I've worked with several trainers in the past and never felt a comfortable, or confident connection and neither did my dogs. I don't know who's more excited about our next lesson, me or the dogs. I can tell you there's more to come. If you want to get to know your dogs better and really strengthen that bond, call Richard. I assure you; you won't have any regrets.

    PetSmart - petstore - Updated May 2026

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