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    PetSmart

    3.0 (396 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Vivian A.

    COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask. All customers are not expected to wear a mask. It's optional now. There are some hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They allow pets into their stores. Parking: The parking lot for this establishment is massive since they share the lot with several other establishments. Big parking spots too. Establishment: The establishment itself is very clean, neat, tidy, and organized. Staff: The staff here are very friendly, welcoming, helpful, and knowledgeable. Massive shout out to Sab for helping me obtain a discount for my purchase. She rocks! She was so sweet, warm, amiable, and kind. She went above and beyond to help me out, and I would like upper management to recognize her. I wish more people were like her. They accept both cash and credit cards. There is no credit card minimum.

    Super sick bird for sale :(

    Super sick bird for sale, we told a sales person about it a month ago and the bird has just been getting worse. Bad eye and leg.

    Jill M.

    My friend placed an order online for pickup and it was ready when we went to go get it. She had forgotten an item and the cashier very nicely let her use the original promotion, which I have a feeling she didn't have to do, so it was a nice surprise. The store was very neat and organized. Besides the cashier, there was a very busy young man that stopped what he was doing to make sure to see if we needed help. It seems they do a lot of pick up orders so that's good to know for future for my pets. It's a huge store so they have quite a wide selection of items. Plenty of parking since it's part of a large open air mall type of place.

    Sylvia L.

    Grooming Salon: My review is waaaay past due. I've been bringing Nala to Shaday for almost 10 years now. Even after moving forty five minutes away, Shaday is worth the drive. Took me some time to find a groomer I can trust and thankfully I did. Nala, who has anxieties, is always happy and comfortable to see Shaday. She is gentle, caring, and does a beautiful job with Nalas groom. Now that Nala is senior with progressing medical conditions, Shaday continues to be supportive in providing Nala with the best accommodating Spa experience once a month. We are forever grateful to her. I'm sure the whole team is wonderful, but for anyone looking for a groomer, Shaday at Petsmart Pasadena is the best!

    Water sports to keep your puppies safe!
    Therese G.

    Go outside with your puppos! All new accessories branded to get your puppos out on the trail with you! Cots and sleeping pads, water gear, rain jackets, and quick dry accessories are well priced and sturdy. Get outside!!!

    Before her appt with Shaday
    Joy M.

    Once again Shaday did her thing and Layla always comes back happy!! We have been coming here for years and she never disappoints! Thank you Shaday!!! See you in a couple of months !!!

    Megan C.

    So far all my experiences here especially with my furry friend have been great. The staff here are very friendly and helpful. The store itself is clean and organized. It is very to find items. I have mainly came here for the Banfield Pet Hospital. Gouda, my Australian Cattle Dog, has been coming here for quite some time now and has had a good experience. I love Dr. Chen, she is very sweet and Gouda loves her too. I will say, the wait time is pretty lengthy for an already scheduled appointment, but I get it. There's a shortage in all things medical.

    Dead fish

    Dead fish. Sad to see. Wish they would check on the tanks in the morning and make sure there's no dead or sick fish.

    Elizabeth A.

    My experience with the staff was good but Aww man! I have a vampire crab so I decided to buy two more one to give to my neices and one for me to keep. I ended buying two who were on the same aquarium. The young lady who was helped me was really nice and I signed a contract. But they didn't even make it home well at-least one didn't ugh. I'm probably calling tomorrow but we'll see

    Supposed to be a pawdicure, but still a lot of fur not trimmed.
    Krissy K.

    This was my first time coming here for a pawdicure. Although the groomer was nice, there's still a lot of fur on my dog's paws. She said she couldn't trim around it, and it looks pretty much the same as when I brought him in. I don't recommend this place for a pawdicure. It was $22.

    Bought this little cat tree for a good price. Pretty solid and well built at a decent price.
    Gilbert R.

    I have two main coons that are pretty spoiled, so I spend way too much time and money here. Oh well. Cat section is pretty large and there are a lot of selections to choose from. They stock this location pretty well, too. Never really had trouble finding what I've needed. On-site vet and grooming services here as well, so this really is a one-stop-shop for your animal needs. Unless you got a horse. They don't have hay here. Staff is pretty helpful and pricing is reasonable. Not much to complain about here!

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    3 years ago

    They are so bad! I made an appointment online but when I got there they told me they fully booked. They can't do anything! Never come!

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    Page 3 of 10

    Ask the Community - PetSmart

    Do you guys have flee shampoo ? For cats

    yes. we have only natural pet

    Don’t See Your Question? Ask Away!

    Review Highlights - PetSmart

    We are also doing training classes with Armando who is very knowledgeable and attentive to each of the dogs in his classes.

    Mentioned in 8 reviews

    Read more highlights

    Fluffy Puppy - After

    Fluffy Puppy

    (281 reviews)

    I take my dog to the same groomer each time. She holds him with some love care and respect. I…read morewanted to update my review because fluffy puppy is a great groomer. I've been taking bestie here for maybe a year now and I swear he comes back looking even cuter and like himself? His fur is so soft and fluffy. I've had groomers in the past just shave my doggy down and his fur would grow back weird. But my dogs fur grows back nice and soft and actually easier to manage because he has a curly type of hair. Whenever I go I expect to wait a few hours. I do not mind though because my groomer does a beautiful and consistent job each time. I highly recommend fluffy puppy for anyone in the market for getting there fluffy puppy groomed here. They definitely know what there doing. Danorris is GREAT at her job as a doggy stylist (please excuse my mispelling I love her ) she knows exactly what my dog needs and shes so gentle. !!!!!

    I started off getting Goji, my spicy senior Chihuahua baby's, nails trimmed. And both times, they…read moredid such a great job! I told them that the last vet I took him to cut his nails a bit too short and there was a little blood. And Fluffy Puppy has been so mindful of that and Goji never had this problem with them. This morning, I took Goji for his first bath, ear cleaning, etc with them and I'm SO HAPPY that I did! Christina handled him so well and said he was a good boy! I was shocked. He came out looking fresh, smelling good, happy, along with a cute Fluffy Puppy dog bandana. It's so hard for me to trust anyone with Goji, but Fluffy Puppy has proved themselves time and again that they are so careful and good at what they do! Thanks to all!

    Roch & Gertrude Pet Spa - Golden retriever

    Roch & Gertrude Pet Spa

    (122 reviews)

    My yorkie went from a complicated adult rescue with a lot of health problems to SUPER OLD on the…read moreverge of death scary decrepit in the last year. Dude almost died when we had to remove all his teeth. When we adopted him and his partner, they were super neglected advance case rescues--and this little guy has bad lungs, liver, pancreas, and personality (IYKYK these little jerks). In 2025, after we took out the poor guy's remaining teeth, his pancreas started failing post-op. It took us about 6 months to get him back to health. In that time, he lost a ton of weight and most of his hair. His butt was actually bald! Then, miraculously, or through pure yorkie dark side terrier magic, he actually got MORE healthy with MORE hair...but different hair, and different texture, and even different colors! It is wild. Today, we took him in for his first groom since being on the verge of death, and the little guy looks like a puppy again. He clearly feels great with the last few months of bulk coming off. In any case, this is THE best spot for getting your dog groomed if you need to know that they will be treated right. I am so worried 24/7 about this little fragile dude, and Roch and Gertrude is the only place I leave him besides the vet where I cannot keep eyes on him.

    This is an overdue review but I felt like I had to share how great R&G is…read more Ever since we adopted our little love Max in 2019, we wanted the best for him and that includes finding the best groomers who he would be comfortable with and treat him nice. My wife came across R&G when looking for dog groomers and we've been coming back to R&G regularly since 2019. Later, in 2021 we rescued another little senior dog named Mimi. She had a bit more sass than Max and unfortunately her last owners hadn't done the best job caring for her coat. R&G treated her with so much love and respect that they were able to give her a bath and give her a great looking trim that we almost didn't recognize her. She looked like a refreshed dog. Unfortunately, Mimi passed in 2023 but R&G was also caring enough to be there for us as we navigated that loss. To this day we continue to recommend R&G to anyone looking for a dog groomer because they will treat their pets like the family they are. Even though we moved 40+ minutes away from Pasadena, we still make the drive to come here because they are worth it. Leanne, Elizabeth, Jasmine, and the team are caring to both our dogs and to us and we will continue to come to R&G for our dog grooming needs.

    My Pet Garden - Valentine's Day photo shoot and dye job by our groomers

    My Pet Garden

    (504 reviews)

    Really friendly service. They are great with dog grooming and all the workers are nice…read more Just an FYI if it's your first time bringing your pet for a dental cleaning... they do an examination that costs $45 and if they find something wrong they may not be able to proceed with the cleaning. So for anything you notice that may be off, weird odors in the mouth, etc, an option is just to check it out with your primary vet to save some time. Just want to give y'all a heads up.

    i want to preface this by saying i am a nervous wreck whenever i leave my dogs with anyone besides…read morefriends and family, so finding sitters / boarding we trust has been an ongoing struggle, especially for two dogs. my babies rosie and hank have been going here for the last few years, and we've really come to love and trust this place. hank is a super friendly goofball who always acclimates to groups easily, but rosie is a little nervous gal so she takes a bit to warm up to the group. sometimes i'll watch her on the doggy cam and she'll just be sitting in a corner watching everyone play. but after a few days, i've watched her get used to her new dog friends and even start playing! i don't think that would be possible without the owners and staff creating a caring and warm environment for them. also once i checked the cameras and i saw someone sitting on the floor while all the dogs piled onto them and it was the funniest / sweetest thing i've ever seen. a massive cuddle pile full of happy dogs with wagging tails. they won my trust completely after that. thank you for creating such a wonderful environment where both animals and their owners feel safe and cared for. it's a rarity in this world!

    Healthy Spot - Pasadena - Pups & Pancakes event at Healthy Spot Los Feliz

    Healthy Spot - Pasadena

    (169 reviews)

    Cat mom here. If you doom scroll alot online, youre bound to get ads for cat//dog food. In this…read morecase, ive seen ads for smalls but if you order online you have to buy alot at once and i think you have to start a subscription but can cancel anytime. They have smalls here if you want to see if youre kitty would eat this. I have 1 super picky kitty and the other that just loves it. Havent notice a difference yet but just started so hopefully itll be good. The cat treats we bought were on sale since they were in stock for the christmas season. They have dog grooming services and a variety of dog and cat goods that you might not be able to find at petco or petsmart.

    The grooming is excellent here. I was turned away at two other groomers with my Pomeranian but they…read morehave been so good with him. We have been there several times and he gets better every time he is getting much less reactive and more comfortable. They take their time with both our dogs and we are always happy with how they look and smell afterwards. I was using healthy spot for 16 years with a previous pup in marina del rey and was always extremely pleased with the grooming staff. Now I moved and have two dogs and bring them to Pasadena location. They are not cheap but to me it's worth the price because I know my pups are well taken care of. One of my dogs actually pulls me into the store when he gets there so you know he has had good experiences there.

    PetSmart - pet_training - Updated May 2026

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