Felicia, a brown tabby with stunning green eyes, was not only a frequent-flyer feline AND a cross-country traveler via automobile, but she was also a regular four-legged furry customer here at this Kendall Petsmart location until her heartbreaking death in 2002.
Pebbles, a pretty (as in pretty-funny-looking) tortoiseshell, was a good sport about being dragged here ... um, I mean, CHOOSING to shop here ... (Okay, being forced to please her owner!) ... until she passed away in 2010.
Coco Puff, a purebred diva who is soooo incredibly sweet and gorgeous that she could instantly convert any cat hater into a cat lover, loves to come here to this Petsmart location so that she can hang out at the "kitty playground" in the back of the store. Coco Puff also enjoys being pushed around in the shopping cart, as long as she does not come into close contact with "those cats in cages waiting to be adopted." (She hates cats.) Lastly, at the checkout, Coco Puff hops onto the conveyor belt (the cashier always obligingly turns it on for her) so that she can do her catwalk on the "treadmill."
Felicia, Pebbles, and Coco Puff all give this Petsmart 5 stars. (Oh, to be CLEAR ... This particular Petsmart is the one located in the shopping plaza with K-Mart to the west and El Dorado to the east.)
I, too, give this Petsmart (AND the Petsmart Company, in general) 5 stars, and these are the reasons why:
1. They allow pets inside! YAY! I have an extroverted cat who just loves to go to Petsmart with me. All the employees & customers love her and they always tell me that they have never seen a CAT in the store, as most customers bring their DOG.
2. They carry my cat's FAVORITE canned catfood! And, it is EXCLUSIVE to PETSMART! The brand is GRREAT CHOICE (Petsmart's private label) and the flavor is CHICKEN CACCIATORE, an incredibly unique flavor because, like the classic Italian dish for humans, this gourmet recipe for felines features hearty chunks of protein-rich chicken immersed in a tantalizing tomato sauce. Although I have only one cat myself, I have given this flavor to every other cat I know, and guess what?! ... They ALL LOVE it! Apparently, cats like tomato sauce. WHO KNEW?!
3. They have terrific promotions for PetPerks members. PetPerks is Petsmart's customer loyalty program. You simply present your PetPerks card at the checkout (or just give your phone number) in order to receive PetPerks pricing. Also, you will receive exclusive promotions/coupons via e-mail. (Don't worry, they do NOT bombard your inbox!) Occasionally throughout the year, there will be special offers such as 15% off your total purchase, $10 off $30 purchase (which is actually 33% off ! ), and, most recently, they have offered an unbelievably amazing deal: FREE BAG of cat or dog food! (YES, FREE!) Up to 4.5 lb. bag for cats and up to 6 lb. bag for dogs. NO purchase necessary! NO price restrictions! NO brand exclusions! TOO GOOD TO BE TRUE!! What a terrific way to build customer loyalty! THANK YOU, PETSMART! I am a happy customer!
4. They make significant charitable contributions. One example: In celebration of its 30th anniversary, PetSmart, Inc. launched its Buy a Bag, Give a Meal™ program in March 2017. For every bag of cat or dog food purchased March 1 - Dec. 31, 2017, PetSmart will donate a meal to pets in need and expects to donate more than 60 million meals in 2017.
5. This particular location of Petsmart is always clean, and the staff is friendly and accommodating.
6. I bought an awesome pink pet stroller here! It is nicer, bigger, and better quality than others I have seen elsewhere.