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    PetSmart

    1.8 (46 reviews)
    Closed 7:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    My poor stinky baby
    Ebonee M.

    (GROOMING) I'm so upset with myself for two reasons. First, I always read Yelp reviews. I'm so mad I didn't read the reviews before taking my fur son to this janky establishment. Secondly, the first time I took Milo to get groomed at this store he came back so MAD. He was so upset he didn't even eat his Starbucks Puppuccino after. My poor baby stayed mad all day. I should've known things weren't right. SMH. (To my defense, I just adopted him in January so I'm still learning how to be a good dog mom.) Last Saturday, May 8th I dropped my baby off to get a bath & haircut. He was there for about 5-6 hours. When I picked him up, he seemed excited to see me. I didn't notice anything was wrong. When we got home I immediately saw something was NOT right. I initially thought something was wrong with his leg. He would walk fine for a little, then he would hop as if he was trying to take the pressure off one of his back legs. He would have to take a seat after he took around 15-20 steps. He also kept licking both his leg, butt & was chasing his tail. All of these things were not normal. I called PetSmart and filled out an incident report. Of course, they didn't see any notes that the groomer (Janyce) left on the account. The next day things got worse. His energy levels became low, he lost his appetite, he laid around all day, he barely barked, and when I attempted to take him on a walk, he would have to sit down every 2 mins or so. In addition, I found a tick on him the very next day!!!! A BIG TICK that I know had been feasting on him for a while! And he STILL SMELLS. I believe they gave him a hair cut and didn't bathe him. Of course I took him back to PetSmart and they said nothing happened to him but y'all, my baby is not the same! Then I look up the reviews and see this isn't an isolated incident. I'm not sure what went down, but I know it was something! If you love your dog, I would suggest taking them somewhere else for their grooming needs. DO NOT LEAVE YOUR DOG ALONE WITH THESE PEOPLE!

    How she normally looks coming from the groomer.
    Candice N.

    NEVER let Imani groom your dog! From start to finish her customer service was poor and I should have trusted my dog's intuition when she did not want to go with her (she's EXTREMELY friendly). I know my baby was matted on her legs and had a few around her face but it did not mean she had to completely shave her. She looks choppy even shaved down. My dog mattes easily and her normal groomer is used to it and has never had to be shaved down. Imani is completely incompetent when it comes to grooming dogs. I'm in tears writing this review because she destroyed my baby's hair.

    Bio sludge
    Thomas L.

    My location's staff is good they are as helpful as most box store staff in our area, no problem there. It's the husbandry of the aquatics that is disgusting. Dead fish that have been snacked on for days, flat water, filmed over tanks, bio sludge build up. The plant section is like looking at leftovers. The Bettas get the worst of it I think. I almost want to call animal control on this location. I want to see this looks like the Bowie and Annapolis locations so I can have a place I'm proud to shop from but this is wrong.

    The infamous Mandrill
    Kim B.

    I wish I would've looked up reviews on Yelp first, I am slipping. There were not specific reviews for groomers at Petsmart Largo, MD or any location for that matter, I was just so happy to get my pup groomed. Although the wildlife transformations are cute, I didn't know I was bringing my puppy to be transformed into a Mandrill (you know the primate with the red and blue nose. Grant it, this was our first time, first puppy, first grooming, all of that, so I had no idea what I wanted and told the groomer (Jaleesa) I wanted some of the hair out of her eyes , so a little low on the face and I would leave the grooming to her discretion. She seemed knowledgeable telling me what she would do and how she probably couldn't cut the coat down because she was so young. I got the puppy wash and cut plus the $25 extra pack of conditioning, nail grind, and teeth brushing. The nails still feel very long and sharp and I understand about the nail quick and all of that because I've had guinea pigs who needed their nails cut on a consistent basis. Look like she missed those, skin seems to be still itchy, and I'll admit I didn't check the breath. I was just so surprised by the face cut. Never again, I'll find a groomer who specializes in hair cutting especially with a dog like a double doodle. I looked at all the possible styles she could've done and this would have never been a thought to me. Now we're waiting on her hair to grow back, my pup is even feeling insecure about it . I'm including before and after pics, as well as one of a Mandrill (in case you don't know, you don't have to go searching).

    Lizzy K.

    My fur baby Cymba had an appointment on 1/5/2019. He is a nervous doggy and it takes him a while to become comfortable in new situations. Apparently, during his appointment the tech did not/could not get him to relax enough to give him a thorough groom. I understand and I don't blame the tech at all. I called the next morning (1/6/2019) and spoke with the salon manager, Colleen. She told me to bring him back and she would take care of it. When I got him back from Colleen he was my perfect little prince. As I watched from the corner of the store I could tell she was calm, loving, and cared about her job and Cymba was nervous at first but soon after he relaxed enough for her to do her job, thoroughly. Thanks Colleen for being an awesome tech and manager.

    The injury my 5 year old yorkiepoo sustained during routine grooming at PetSmart in Largo. Please refer to my review for story.

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    2 years ago

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    2 years ago

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    9 months ago

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    4 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Very unprofessional service, appointments cancelled multiple time with no notice. AVOID AT ALL COST!!

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    4 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Very bad customer service. The groomers were eating chicken and playing, throwing things at each other all while grooming.

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    5 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    14 years ago

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    6 years ago

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    6 years ago

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    9 years ago

    Wait is just too long to get help. Always have to track down an employee just to buy crickets. While they are pleasant it still sucks.

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    9 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    16 years ago

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    13 years ago

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    8 years ago

    Not only does this store smell like fecal matter, the service in the grooming salon is about the same... poo poo!

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    I called the next morning (1/6/2019) and spoke with the salon manager, Colleen.

    Mentioned in 2 reviews

    Read more highlights

    Pet Wash Absolute - Champ

    Pet Wash Absolute

    (12 reviews)

    The owner has a lot of energy and some people might take that the wrong way, but you can tell she…read moreloves what she does and is proud of her work. Getting an appointment here was very easy, and as long as you have your dog's paperwork she is very accommodating. Compared to some experiences I have had washing my dog at bigger companies like Unleashed, this was an easier process to deal with overall. Also, since it is a smaller business and less dogs are generally around. It makes it easier to self wash your dog since there are less distractions. In summary, it is a great local small business with an energetic but understanding owner, and pretty reasonably priced with the ability to self wash your dog.

    I've been going to Absolute Pet Wash for many years. I use to take my Poodle Snowball there before…read morehe passed. They were amazing with him. He was an older dog so they didn't blow dry him because it was to traumatic for him to have that done to him. So they would put him in a spacious cage that warm air would flow through to dry him. It would take a little more time, but he always came out looking amazing. Kelly the owner is wonderful. She is very knowledgeable about dogs breeds and knows what type of cut they should have. I now take my Yorkie Max there. Yorkies normally have sensitive skin, and when I've taken him to places like Petsmart he gotten a bad rash, more than likely because their cages are FILTHY! But not pet wash, they are very sanitary! Max always looks amazing when he come from there... he's already a cutie pie, but he look even cuter after leaving Pet Wash!

    Pawesome Palace

    Pawesome Palace

    (19 reviews)

    Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

    I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

    The Pup Camp

    The Pup Camp

    (56 reviews)

    This was the worst experience I have ever had with dog boarding!…read moreI signed up for the VIP service to board my dog for a few days. My dog was returned to me with a huge bloody wound on the top of her head. Nobody contacted me to tell me what happened or when. My Vet was not contacted and looks like No medical attention was given!! I had to take her to the Vet and due to an infection of the wound she required a medical procedure, antibiotics, and paid medication. I will NEVER use or recommend The Pup Camp - stay away!

    Sooo, I took my puppy in today (Saturday) to have a temperament test done. He was there four hours…read moreto see if he was a fit for the center. Prior to today, I gathered all of the details for today's visit. The young lady stated the temperament testing was free, (I learned this was not true once I got there and signed my pup up for the day). (FIRST NEGATIVE) Prior to leaving, I had my own water bowl and water for my pup. The young lady said, oh no, we provide water for your dog. ALL OF THE DOGS DRINK OUT OF THE SAME BOWL. (I knew I should have gotten my dog and left then but I didn't). (SECOND NEGATIVE) At the conclusion of the testing, they are suppose to provide a physical report card of how well your pup did. Fast forward to the pickup. When they brought my pup out, he did not look like how I dropped him off (I'm not complaining about this because he was playing with other dogs.) BUT, he smelled like the other dogs ganged up on him and dumped urine all over him. Ohhh goodness, he was a stinky mess. I did not inquire about this, which I should have. (THIRD NEGATIVE). When I asked for the report card, the young lady goes, "oh I'm sorry, he doesn't have one because there were a lot of dogs today." REALLY?!? But you took my money with no problem. (FOURTH NEGATIVE) The moral to this story, there are too many negatives for the initial consultation so I will pass.

    Groomiez Board & Groom

    Groomiez Board & Groom

    (2 reviews)

    Petworth

    I can't say enough positive things about Groomiez Board & Groom! From the moment H.E. walked…read morethrough the door, I knew we were in great hands. Groomiez has truly become our go-to for dog grooming for years, and I wouldn't consider taking Saydee anywhere else. One of the things that immediately impressed me about Groomiez is the exceptional care they provide. The owner, who is also the groomer, goes above and beyond to ensure the well-being of every dog in her care. Saydee always feels comfortable and relaxed during her grooming sessions, which speaks volumes about the loving and calming atmosphere created by the owner. Transparency and great communication are two other outstanding qualities I've experienced at Groomiez. The owner takes the time to discuss Saydee's grooming needs and any specific concerns I may have. She provides detailed explanations about the grooming process and is always ready to answer any questions I might have. This level of communication has been invaluable, as it allows me to have complete peace of mind knowing that Saydee is receiving the best possible care. Efficiency is another area where Groomiez truly shines. The groomer works with precision and attentiveness, ensuring that every grooming session is not only efficient but also delivers impeccable results. Saydee's haircuts have consistently exceeded my expectations. Her fur looks fantastic and well-maintained after each session, and the attention to detail is evident in the flawless finish. It's clear that the groomer takes great pride in her work and strives for excellence in every grooming appointment. Moreover, the value Groomiez provides is well worth every penny. The quality of service and the level of care Saydee receives make it clear that this is an investment in her overall well-being. The peace of mind and the positive grooming experiences she has at Groomiez are priceless. In conclusion, I highly recommend Groomiez Board & Groom to any dog owner seeking exceptional grooming services. The owner's dedication to providing top-notch care, along with the transparent communication, efficiency, and phenomenal results, truly sets this establishment apart. Saydee and I have found our forever groomer at Groomiez, and we wouldn't trust anyone else with her precious grooming needs. The bowties, bandanas, and ties are a wonderful finishing touch!

    Made my Dog uncomfortable my dog started whining the whole time and days after serviceread more

    PetSmart - pet_training - Updated May 2026

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