I was an established client with my cat here. I was always happy with their grooming of my cat. I…read morewould have nail trims and sanitary trims a couple of times a year. all of a sudden when I went to make an appointment, they insisted on scheduling the works starting with a bath. I explained that we are on a fixed income, and I can't afford all of that on a regular basis. so, they basically told me if I don't get the full service on a regular basis they can't schedule my cat anymore. I find this unacceptable. As a general rule, cats don't need baths unless they soil themselves or get into something messy. I have had her belly and underside shaved if she had some mats, that was fine. I am very disappointed with PP and their treatment to a customer who had been coming to them. I think their main concern is making money.

Absolutely love Jessica and Chris! They are so talented, professional, and extremely knowledgeable…read more I'm so grateful I found them (through a referral), and truly appreciate their mobile services. Highly recommend

After shopping around for a trusted grooming salon for my pup I will say The Sudsy Puppy (Crofton)…read moreis theee place! Very inviting , caring and attentive to my dog Mango Butta. The pricing is crazy high and I was impressed with the service and groom. Their communication is what keeps me coming back also because they are on top of it, with any changes or when my phone is ready for pick up from her grooming appts.

Went in to wash my two dogs. Their self-wash stations are great. They provided towels, shampoo and…read moredryers. The door slides behind you but doesn't latch so be careful if you have a reactive dog. It's a small room but good enough. I liked how you can park, and bee-line it for the washing rooms. I added nail clipping. It was pretty expensive for two oversized dogs. Clean, nice staff. Patient. The shop has lots of doggie novelties to spend your cash on.

Central Park Landover is truly a gem in our community. Janet and Mickey have created such a warm,…read morewelcoming place where you can feel the love and care the moment you walk in. Their entire team is incredibly friendly, attentive, and clearly passionate about what they do. Our baby Nala absolutely loves going there, she gets so excited at drop-off, which says everything. It gives us so much comfort knowing she's not just being cared for, but genuinely loved while she's there. The grooming services are amazing. Nala always comes back looking beautiful and happy. When it comes to boarding, we have complete peace of mind. We trust them 100% to take the best possible care of our baby, and that kind of trust is priceless. It's clear that every dog there is treated like family. We feel so lucky to have Central Park Landover right in our neighborhood. We couldn't recommend them more!

I really use to love this place and about a year ago im not sure if they underwent new management…read moreor what. They stopped answering phone calls, stopped returning voicemails. Their prices went up and when i paid for a dremel service it was evident they did not use dremel despite charging me for it. I want to give them another chance because they are nearby and its easier on my 13 yr old dog but in the past they've gotten his grooming done in under an hour and when i recently asked how long his 8am appointment would take they said it would take 3 hours! I tried to inquire why it would take so long and i understand if they're short staffed but what is the point of an appointment if they're gonna have my dog waiting for hours.

Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

Dr Kinney was great. She understood my trepidation about some vaccines. She explained the core…read morevaccines vs additional vaccines. Her tech was great in handling my rambunctious 10 wk puppy, showing how to discourage nipping. Facility was clean. Glad I found a neighborhood black female vet. Very good first impression!

Not a great veterinary practice if your dog is aging and might have a more frequent need to see a…read moreveterinarian. Four out of the five times I've needed a same or next day appointment for my dog, nothing has been available for weeks--prompting me to take her to an animal hospital instead. After many years of intentionally making the hour drive to this practice, my days of going out of my way to support are absolutely over.

We had Quality Time Pet Sitting watch our fur baby for an extended weekend- we were so impressed…read more Scheduling was simple within the portal. We met our time member, Dan, beforehand and reviewed our online information. Dan spent "quality time" playing and walking our dog. Each visit Dan sent an update with photo. We were very reassured our dog enjoyed his visits from Dan.

I had them come to my house and the quality and treatment of my pets were amazing! My dogs & cat…read moreare always happy to see our pet sitter!!! Would recommend to any one wanting a pet sitter for any kind of pet help. Especially when you have to leave your home without your furry friend!

Through the pandemic and even now our pups have been groomed by Wiggles and Wags…read more The owner is purely professional, gentle, and is very much in tune with the needs of the dogs as all times. She utilized PPE to ensure safety and was respectful towards our concerns on all visits until Covid precautions could be lifted. She has always responded when I have questions and is dependable when I have concerns. Her bus is clean and always presentable. Her digital notification and payment system is makes things so much easier than dealing with others. She is highly trained and involved in the dog grooming community. Her expertise in terriers is invaluable as she understands their grooming needs. Our dogs love grooming day. All I have to do is say her name and the dogs go wild!!!!

We are thrilled with the grooming our goldendoodle has received from Wiggles and Wags. We tried…read moreother groomers and came back to Wiggles and Wags. The owner and assistant are professional and show their love and knowledge of dogs and grooming. They listen and respect how you would like your dog to look. My dog loves them and is happy. The communication is on point. She responds quickly. Her work van is spotless and well-maintained.

I'm writing this review to share a very upsetting experience we had with the grooming service at…read morePetSmart in Bowie on September 6, 2025. We dropped off our dog Leo at 7 am for a grooming appointment. After hours with no update, we returned around 11 am. When we arrived, two groomers were examining him and said he wasn't ready yet. A few minutes later, one of them mentioned something might've gotten into his eye. They had tried flushing it, but he still wouldn't open it. Leo was then taken to the adjoining veterinary clinic for an exam. The vet used a green dye test and found that his cornea had been burned. After reviewing the grooming products used, she discovered that one of them wasn't water-based and should never have been used near the eyes. Leo was prescribed several medications to treat the injury. This experience has been heartbreaking. Leo is not just a pet--he's a cherished member of our family. Seeing him in pain and knowing this could have been prevented has been devastating. We're sharing this to help other pet owners make informed decisions and to raise awareness about the risks involved. Please be cautious when choosing grooming services. We wouldn't wish this on anyone.

My dog who has been at this groomer and taken care very well by Dee , Tenisha for years ,has been…read moredenied services by Melissa and the manager. Their reason is she can t stand , and her legs were shaken bc she was scared . Who has a dog who is not scared going to a groomer? Anyway I took her to another groomer who did a wonderful job and was happy to have her and willing to keep her as customer. So nothing was wrong with my dog Melissa!!!

My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more