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PetSmart

1.9 (62 reviews)
Closed 9:00 am - 8:00 pm
Updated 2 weeks ago

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Photos

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Reviews With Photos

Josie and her horrible grooming experience...
Mike N.

Looking for convenience and we found terror. Overly dramatic? Just look at the pics of our poor Josie. We brought Josie for a puppy grooming, nails etc. Aside from the nails being longer on some paws than the other paws (they still had room to shorten), they buzz cut my puppies forehead. She is a Cavalier Poodle and her hair, even when trimmed is long. However, my complaint is the buz cut way to short to makes sense. Topped with the fact that when I called back to find out from the lead groomer/manager what happened. I expected an oops, or Josies made an unexpected move. No I was pleasantly fed "that's how we do it". So it was on purpose. So be weary of this PetSmart and their trimming skill set. Buyer beware...

Look at this bald spot where she should  have 2-3" of fur!!!  I'm sure it was painful as well.
Missy J.

AVOID this place like the plague! My dogs were COMPLETELY shaved down and sheared to the skin on their chests. They are fluffy Springer Spaniels who now look as short as a German Pointer. And the staff DOES NOT CARE! I would give them zero stars if I could.

Riley expertly groomed by Jenn W! I will go to no one else!

I specifically go to Jenn W. She groomed our Lab since a puppy and for 13 years before he passed away. She still grooms our very anxious, finicky 8 pound Shih Tzu Riley, and has been doing so for the past 8 years. She is always very patient, caring, and kind. Everyone that I recommend Jenn to absolutely loves her! I pay an extra fee to have Riley completed first thing in the morning, straight through so she's done in about 45 minutes to an hour. I have seen complaints about additional fees but some are per the company charging and not created by the groomers. I pay for the express, full bath, and to have the nails trimmed/rounded for about $112. If you want a good, quality cut...everything costs and Jenn is worth it. I highly recommend her!

Regina J.

I took both of my dogs to pet smart about 1 month ago it's was my second time they did wonderful job the first time that why I made another appointment but they sure screw my dogs he cut all the fluff off my goldendoodle head and left her ears long and this really pisses it's the Manager cut all the hair off my dogs tail I did not want that and overcharged me $20 they don't even worth 1star

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6 years ago

Total waste of money . Our dog was not clean at all and this been happening last 2 times. Never again we are coming to this place.

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Ask the Community - PetSmart

Review Highlights - PetSmart

I've been taking my yorkie to Jenn W.

Mentioned in 3 reviews

Read more highlights

Pretty Paws

Pretty Paws

(131 reviews)

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

Divine's Pet Care - Shubub  and his kitty friend Ezmeray

Divine's Pet Care

(21 reviews)

A Truly Divine Experience for Our Bunny!…read more We've entrusted our beloved bunny, Shubub , to Divine Bunny Boarding multiple times over the past several years, and every time we are blown away by the exceptional level of care Ms. Darby provides. She is truly the best of the best! The very first time we dropped him off, Ms. Darby could tell we were nervous -- and she went above and beyond to ease our minds. She sent us regular email updates with how he was doing, which meant the world to us. That level of thoughtfulness and compassion is just one of the many things that set her apart. Shubub gets fresh, thoughtfully prepared salads twice a day, his very own bunny castle, and plenty of loving attention. It's clear that Ms. Darby not only loves what she does but also deeply understands the unique needs of rabbits. She's even helped him get back on track with his weight -- and he's thriving because of her expert care. We can travel with complete peace of mind knowing Shubub is in such loving and experienced hands. Ms. Darby is a gem, and Divine Bunny Boarding is truly a sanctuary for bunnies. We couldn't recommend her more highly!

This place is just amazing and I am so glad I found them. I trust Darby to take care of my precious…read moreangora. Boarding is also affordable plus your rabbit gets a nice big pen to himself as well as salads twice a day. They also do shave downs for angoras and do a much better job than any vet without having to put your rabbit under and for a fraction of the price.

Bark Busters Home Dog Training Northern Virginia - Peanut is a 6 month old Russian Tsvetnaya Bolonka learning to be a good puppy!

Bark Busters Home Dog Training Northern Virginia

(18 reviews)

Mark is the best trainer we have ever used! Head and shoulders above the rest! We have more than…read moreone dog and he has improved everything about them. He essentially teaches us ( the owners techniques) that dogs as pack animals, understand. Within literally a few minutes of his visits our guys were totally different. I unconditionally recommend Mark. He is smart, kind and very professional. He delivered what our dongs needed and more. Worth every penny and more! The best there is out there!

First a little back story. 13.5 years ago we came home with Oscar and Tony. They are brothers…read more(JRT). They had never been apart until February when poor Oscar passed away from lymphoma. Brought home Dudley around a month ago. Dudley is now 8 month. Dudley and Tony seem to tolerate each other out side and on walks but can't be left alone inside as they will go at it which is initiated by Dudley most times but not always. As mentioned Tony is almost 14 and has some hearing and sight loss but certainly can get around. Presently we keep them separated by either room or put Dudley in his create ( he is totally crate trained and sleeps in it). Yesterday we had Mark from Bark Buster. For the first hour he went over with us how a dog thinks and reacts. He then proceeded to teach us some tools to help the dogs better understand who in charge. For Dudley the responds was basically instant he immediately started to responds and listen and IMO he is already 75 percent near where he needs to be. Tony still needs work but he is definitely obeying more. What Mark has achieved in one day is unbelievable and this is all done without scolding or treats. I was very concern before Mark came this wasn't resolvable. I see it will take time but certainly will be resolved . I can't say enough how awesome Mark is.

PetSmart - pet_training - Updated May 2026

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