We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

Paws and Spa Grooming is hands-down the best groomer I've ever been to. I have two mini doodles…read morewith medical issues, including one with epilepsy, and the level of care, patience, and attention they receive here is truly exceptional. From the moment we walk in, I know my dogs are in safe, knowledgeable, and compassionate hands. They take extra precautions, never rush, and are so thoughtful about my dogs' individual needs -- which gives me such peace of mind. I've been to several groomers across Northern Virginia, and none compare. Ashleigh, in particular, is incredible. She consistently gives the best cuts we've ever had -- perfectly done, exactly what we ask for, and always with so much care. My dogs come out looking amazing and clearly feeling comfortable. I've been going here for a few years now, and I strongly disagree with any experience or review that is less than five stars. This team is nothing short of incredible. If you're looking for a groomer you can fully trust, especially if your dog has medical or special needs, Paws and Spa Grooming is it. We won't go anywhere else.

I have been coming here for a few years now! Leah and her team are incredible and always make my…read moredogs look amazing and feel comfortable! Highly recommend!

I originally reached out to Katie when I needed to find a new groomer for our extremely anxious…read morerescue Maltese. From Katie's photo, she appeared to be a calming person, which was what our dog needed. I texted her even though she was apparently not accepting new clients, and she responded immediately, and had an opening a few days later. Our frightened little girl did very well with Katie, who is now grooming our new Maltese. Katie is completely professional and courteous, extremely accommodating to our schedule, and understanding when emergencies happen. When I realized that our new dog's coat is thicker and coarser than our previous dog's, I asked her to change the cut; Katie responded in a positive manner and understood completely what I was asking for. I am very happy that I found her and that she made room in her busy practice for me and my dog! Thank you, Katie!

Katie did a great job! She was right on schedule and was efficient and quick. My dog's haircut…read morelooks great and he smells nice. Thank you!

This is our go to for pet stuff. You can bring pets in on leash. You can order ahead and do curb…read moreside. They also have coupons emailed out. Staff is always very helpful and friendly.

I have been going to this location for over 5 years for my furry child's full service groom. The…read moregroomers here are super friendly and provide top quality service and care for your pet. Dani is AMAZING. I highly HIGHLY recommend booking an appointment with her for your pet. Not only is her technique absolutely beyond words but also her personality and love for pets is what any pet owner can dream of making sure your pet is in safe hands with absolutely no concerns (while also looking cute as hell). I trust Dani with my adorable of a menace dog. If she can take care of that cute small beast, she can take care of any behaviors of any pets. Dani use to also be a manager for Pet Supplies so she has extensive managerial experiences too. She truly shines bright when you enter the makeover realm at PS grooming salon and her love for animals speaks loud. Ask her for photos of Mr. Grapes if you want to boost your dopamine levels! He is a strong fighter with the most adorableeee smile. My dog and I have our loyalties set here and no other grooming salons can compare.

Tucked away location makes easy to get in and out when dropping off and picking up. The did a great…read morejob grooming both of my medium size Golden Doodles. I was very impressed what a great job they did and I had gotten a Saturday appointment within a week of calling for an appointment.

My dog Teddy was groomed today for the first time. The service was amazing, they did exactly what i…read more asked for and their work was impeccable. My dog looks so cute, smells clean and the price was fair and honest. I would recommend this salon specially if you have a goldendoodle. Thanks.

Highly recommend this place they really know how to groom dogs…read more i have been struggling to find a place and have had really bad experiences I live in Centreville Virginia and I have tried all the grooming services including vans that go to houses And really bad service This place " how cute your dog Grooming " is top of the line and super reasonable prices

ABSOLUTELY TERRIBLE customer service. I would never come back to this establishment, and if you…read morecare for your dog I'd suggest finding another groomer who will treat not only you (a paying customer) WITH RESPECT but also your pet whom you entrust with them to care for. I simply asked a question to check in on my dog to see if they were done and the lady at the front desk was so rude in responding. Even when I dropped off my pet, she wasn't welcoming nor was she kind in the way she spoke. She was even telling me what to do with my own dog. Such a mean and unpleasant person to deal with. I should've took this as a sign to just leave. Basic human interaction includes being polite and this place can't even offer that. Front desk receptionist needs to learn manners. Also as other reviews mention, their dog has come back with scratches and cuts on their skin. Manners aside, at least take care of the dog. Would never recommend this place to anyone. Save your money and go elsewhere to a grooming establishment with better customer service and genuine care for your pet.

I started taking my dogs to this location a few months ago after my in-home groomer was not…read moreavailable to come to our house anymore. I was very nervous because my dogs are very anxious. My oldest had a bad experience at a prior groomer, and the other two are rescues from the meat markets in China and are very sensitive to noise. When I take them to get groomed at this place, although they are anxious and hyper, we are constantly encountered by very patient, friendly, and welcoming staff. When I pick them up, they are still hyper, but they look happy and comfortable. They also do a tremendous job with their grooming, haircut, and cleaning in general. I'm pleased with their services and accommodation to my three crazy Goldens. I would recommend this place to anyone. Melissa and Brian are excellent, caring, and pet-oriented groomers.

I've been bringing my sweet girl Bella to Dunia for grooming for nearly 11 years, and I honestly…read morecan't believe I haven't written a review until now. Reviews may be more common these days than they were a decade ago, but that's no excuse--Dunia has been such a consistent, important part of Bella's life, and she absolutely deserves the recognition. Dunia is amazing at what she does. She always gets Bella's groom just right, and Bella is always happy and relaxed when I pick her up--which wasn't the case before we found Dunia. In fact, even when I lived in North Carolina, I would plan Bella's grooms around trips back to Virginia because no one else came close. The difference in how Bella felt after other groomers versus with Dunia was night and day. On top of that, the entire staff here is always warm, kind, and professional. I truly can't recommend them enough to anyone looking for a caring, skilled, and consistent groomer. If you're searching for your "forever groomer," this is the place.

I have 6 dogs and they all go to Jenna's! Great service always. I would not go anywhere else.read more

Val did a phenomenal job with my pup's grooming! Very friendly staff and my long haired large pup…read morelooks amazing! A little pricey, but the level of service was top notch and it was very quick!

정말 강아지를 사랑하시는분이운영합니다! 너무 감사드리고 만족해요!…read more This business owner loves dogs!! Her work is the best !

They are very quick to respond (I texted them). We needed nails cut which they don't take…read moreappointments but told us when to come and saw our pup right away. In the "waiting room" they have a slide show with clients dogs which my 6 year old loved watching and wants to get on. They let us come in because our older dog was slightly nervous but did well.