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PetSmart

2.5 (42 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 week ago

Services - PetSmart

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

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Cut my dog

I am so upset.. my dog came back home with her nose cut, shaved spot, they cut her tail off for no reason.. I paid $113 for them too leave her like this???? I have never had a problem until now. Petsmart if you're going to hire new groomers make sure they know what they are doing. This is so upsetting

Glow fish ratio per their manufacturer website

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9 years ago

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8 years ago

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Review Highlights - PetSmart

This store has the items you would expect to find in a Petsmart store, including a grooming area and the Banfield animial hospital.

Mentioned in 2 reviews

Read more highlights

Dingo's Natural Pet Food, Self-Wash & Grooming

Dingo's Natural Pet Food, Self-Wash & Grooming

(77 reviews)

This place is amazing. So friendly and kind. Can't wait to go back…read more They took care of my new puppy dog as if it was there's. I'll be back

I wish I could give zero stars…read more We have been bringing our dog to Carissa for grooming for a while. Early on, after one visit our dog developed an ear infection from water getting into his ear. I paid the vet bill and chose not to make a big deal out of it because things happen. We continued going and things seemed mostly fine until today. On Monday they called asking if I could move our Friday appointment to Tuesday. I agreed and brought my dog in at the time they requested, 2:00 PM. When we dropped him off, we asked when they closed and were told 5:00 PM and that he would be ready around 4:45. They normally call when he is ready. Around 4:50 I still had not received a call so I phoned to check. The woman who answered said she would check and came back saying he was ready. We arrived at 4:55. After waiting for a couple ahead of us to pay, we paid and tipped as we always do. Usually they bring him right out, but this time they did not. I walked toward the back desk thinking he would be coming out any second. That's when I heard someone yelling aggressively and cursing at my dog. I looked behind the door to confirm it was Carissa and asked, "Excuse me, are you talking to my dog that way?" She immediately denied it. Another girl was in the room and when I asked, she said "it wasn't me," meaning she wasn't the one speaking to him that way. What made this even worse was that my dog was still on the grooming table being cut, meaning he was not actually ready when they told me he was. It was already close to closing time. She immediately changed her tone and said he was doing great, then rushed him off the table covered in hair. His nails were not finished and the overall grooming job was terrible. But the unfinished groom is not even the main issue. The way my dog was being spoken to and handled is completely unacceptable. No animal should ever be yelled at or cursed at like that. If this is how pets are treated when owners are not watching, people deserve to know. I will never bring my dog back here. If you care about how your pet is treated, I strongly suggest finding another groomer.

PetSmart - groomer - Updated May 2026

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