Staff is rude Selection is good…read moreStore could be cleaner Parking lot parking that is always full Dog, friendly of course

Some petsmarts are great. Some are convenient. This one is the latter…read more Wasnt blown away by any of it. Been here several times in the past two weeks. None of it was particularly great. Not the service who seem to be slightly annoyed. Not the store cleanliness as it was like a maze trying to navigate all the boxes around, not the prices but I get it. It's corporate. But... I was able to find everything I needed which is unique. It's not the biggest of stores but it's well stocked. Not too many things on clearance so don't expect to find any real big bargains. You can find things for fish, gerbils, birds, dogs, cats etc. plenty of parking. It's next to many other businesses who also doesn't get particularly busy so it all works out.

Tiny but mighty! They got a little bit of everything that's…read moregood quality for your pet. Conveniently located in a larger shopping center with a great variety of supplies for your pets. I will say though it is priced on the higher end for a lot of their items compared to other local shops. They do carry some unique items and the store is aesthetically pleasing. The staff is friendly and eager to help if you need anything

Such a cute store to walk into and they got all the perfect things. I went in there scrambling for…read morea shirt for my dog who just got out of surgery. I didn't have him with me (he was still in recovery), so I was having a hard time deciding which size to get. The owner helped me find the right size for him and assured me that if it didn't work out to let her know. She went above and beyond and called someone who had a corgi and asked about a shirt they had for sizing. Aside from the great customer service. This store has it all, shirts, healthy food options (like Open Farm), treats, toys, everything you need.

This is where you come for your egg pets! From reptiles to…read morefish, the selection and options are never ending! Walk into the salt water fish tank area and you'll be immersed in an underwater adventure you don't want to get out of. But for real, if I could take one of each I would! Their reptile section is super cool, they for some snakes too that make you go wow though not all are for sale. This is for the hobbyist and animal lovers 100% They have everything that you need for the perfect setup and more!

Came here today around noon. The store looks clean and has a really good variety of fish -- some…read moreare even rare, which was nice to see. I got an Oto and a pea puffer, and the prices seemed fair compared to other places. Unfortunately, the experience didn't go as well afterward. The employee didn't ask if I wanted to choose the fish myself (maybe because the tanks were high up), so I just trusted their pick. Tonight, I found a visible parasite hanging from my Oto, which was really upsetting. I was also given an adult pea puffer -- not sure how old -- and now I'm having to quarantine him to see if he's just old or sick. I really wanted to love this store because of the selection, but I wish they paid more attention to the health and handling of their fish.

Love this place They order my cat food , ETA, always…read morecorrect. Professional staff. Clean store ! Great location !

Totally love this place! Such a great variety of quality pet food and supplies!…read more Their raw food section is phenomenal! Great customer service, convenient location! They also have self serve dog wash stations for your pups! Can't recommend it enough!

Thank you, Vetco Unleashed, for taking out our dog today and giving her lots of love and shots…read more It's been quite a difficult adventure trying to schedule our dog for shots at B Street, with all the massive apartment complexes going in, and, of course, everyone has to get a dog as soon as they move to South Park, it's hard to set a shot appointment with them. The doctors here at the shot clinic were very, very nice and loved on my little Lulu while giving her the shots she needed for boarding. Unleashed is a beautiful footprint, and I love their appointment setting app; it makes life a LOT easier. No drama, no rude receptionist on the phone scolding me over how busy they are - just set an appointment online and show up. I am planning to bring both my dogs here from now on to get their shots. I love the staff here at Unleashed, and the Vets are top-notch. Sweet customers, too. Lulu has a bunch of new friends now. :D

I was seriously impressed with this Unleashed location. Every single employee I ran into was so…read morefriendly and actually helpful--it makes such a difference. All staff acknowledged me or said hello in a friendly manner and offered to help me find anything I might need. I brought my dog Bobby in to get microchipped at the Vetco clinic here, and I have to give a huge shoutout to the vet and her crew. They were so amazing with him. He can be a bit hit-or-miss at the vet, but their demeanor was so gentle and friendly that it kept him totally calm while they placed the chip. On top of the great care, it was way lower cost than most other places I looked into. Definitely an all-around positive experience, and I'm glad I found this team!

I really like that this Petsmart has an on site veterinarian. They are always patient and kind with…read moremy pooch, and knowledgably answer my questions. (big Yay for the new 3 year rabies shot!) This location also seems to have more grooming appointment availability than other PetSmarts, which I appreciate. Ample parking, cleanliness and wide selection of pet products make this a good location for me to take care of all my doggy's needs.

I came in here to get a fish stand, 20 gallon tank, a betta for an established cycle tank and I had…read moreto use the bathroom and there's a code. The person said no it's for employees only I have Crohn's disease so I sometimes need to go all a sudden and they wouldn't let me. I left my stuff there because why support a store when they can't let a paying customer use the bathroom

This Petco is convenient to where I live so it's where I usually go. The people that work here are…read moregreat and there are never parking issues which is also a bonus. Plus the store is sparkling clean! I do get frustrated because a lot of the items that I'm specifically looking for seem to be regularly out of stock. I'm not sure if it's supply chain issues but I do get frustrated about it. They also have a vet located inside and I have not tried this vet yet, but I hear it's very good, so I'm planning to switch over from the vet that I had been using. When I try the vet I will for sure update my review!

This Petco is conveniently located on Sports Arena Blvd and has both a grooming salon and a Vetco…read more They also have pet training classes, small pets for sale, a good variety of pet foods, pet clothes, leashes/collars and whatever else you might need for your beloved pet. I pop in here every couple of weeks for Freshpet nuggets to top my pittie's kibble. My one struggle is that they don't always have the same products available, either because they're sold out or just not stocked, so I had to get a different type of Freshpet for her this time. I've also gotten her treats, toys, and other kinds of toppers here. Prices are generally on the higher side. They do have the Petco Rewards program but I've found that the rewards expire quickly and they're not always easy to access or use. So that's a bit annoying. The store is generally clean, there's plenty of parking, and the staff is helpful and friendly. While I do have a few minor gripes about the store, it has more positives than negatives. Mahalo!

I visited this little shop for the first time. It was very cute. They had a cool little selection…read moreof snacks and dog food and also self washed doggy stations. Oh, and they even have groomers on site as well! Super convenient. Can get everything done at one location. I bought a couple of large bully sticks for my dogs as treats. One of the employees named Brittney, helped me out. She was very friendly and professional. Very knowledgeable about the products and a good representation of the business. I wish more people had a great personality like that dealing with Customer service. I can definitely recommend this business to people looking for this service.

We've been loyal customers for about a year and a half, loved it so much I've sent multiple…read morereferrals here during that time. However as of the last two appointments they have changed our appointments each time although they are set weeks in advance. Once the day before and now almost a week before. At this point the new management has taken on tactics that simply do not align with customer service being a priority. I am now having to change my plans every time we have an appointment or clear my weekend because I don't know what antics they will pull next. I work a very demanding job with 12 hour days so weekends are the only time that works for me. As of today there's a new surcharge fee of $25. The problem isn't even the increase of the fees but the principle and lack of communication from management. Since this management change, I step into a new surprise every appointment, and I'm tired of it, dog grooming truly should not be this hard to navigate. We came here bc the groomer we used moved here but at this point we cannot move forward using her (it's been like 3 years) if it means using this place with the lack of care for customers who are paying a pretty penny. I'm just not willing to support that business. Or the sass. Beware of the manager B who only cares about maximizing profit and then whatever title this other guy V has who thinks that by being sassy and saying if "$25 is too much for you" all while lacking critical thinking skills or comprehension after being told multiple times the issue is lack of communication. It feels like they take advantage of us because they know we'd do anything for our fur babies! 0/10 would not recommend. The owner should really reconsider the changes as they drive away loyal customers, you also won't be able to retain be business either.

This pet shop is located in a little strip, with easy parking. Its tiny but mighty, and has a…read morereally good selection of food, from treats, to toppers, frozen and raw food. I like that they carry a lot of products you typically dont see in other stores, and the bonus, its 5 minutes away from where I work, so if I do need something for my pets, I can make a quick pit stop before heading home. I'd give it 5 stars because it has about anything you could need for your pets, but their employees lack customer service big time! I've stopped by on a couple of occasions and you dont get greeted, in fact my first time stopping in one of the employees was very rude that I almost didnt go back, and honestly they sound like they dont even want to be there. The second time going, one of the same guys was there and the experience wasnt much better than the first. Other than that I do go back just because of some of the stuff that they have in stock.

Since Pet Pantry has changed hands (not sure when that was), I do not enjoy shopping here. At lease…read morethe last 3 times I have shopped there, the cashier (not sure if has been the same each time but always a male) has been unwelcoming, cold and not helpful. It's a real shame. The previous owner/staff were awesome, helpful & lovely. I don't like shopping there any more. I continue to go only because they are pretty close to me & have the raw food our cat loves.