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    Carter's Hay & Grain

    4.5 (57 reviews)

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    Hen Solo, Gaia, Natalia, and Penelope
    Cara D.

    We are new baby chick parents and wanted to pick up some supplies. We live on the coast, but decided to head east to find the best supply store. Despite all of our online reading in the months prior, and a month or so of successful chick parenthood, we still had many questions. The team at Carter's was very helpful. Turned out we had questions we didn't even know we had! They helped us choose some essential items we had missed, explained all the options and differences between products, and overall set our minds at ease. Thank you! We will be back.

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    3 months ago

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    8 months ago

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    2 years ago

    Most excellent place most excellent food most excellent products most excellent people most excellent neighborhood

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    3 years ago

    Go here to buy bird seed and the staff is incredibly helpful and make sure they carry it to your car for you. Highly recommend.

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    2 years ago

    Very helpful & friendly. Always takes the time to assist with finding supplies & has the feed that we can't find anywhere else

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    3 years ago

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    8 years ago

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    4 years ago

    Best customer service in the world and they know there stuff !! Thank you so much !! Kacey is the man !!! Forever customer here !!

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    3 years ago

    Awesome service and friendly people! I love this place! Carter's has everything you need!

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    6 years ago

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    12 years ago

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    11 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Great customer service. All questions answered with friendly chats. Been going here for over 5 yrs and will continue. Thanks!

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    4 years ago

    Love carters they are our to go for our feed and hay. Incredible customer service. Kathy and the guys are always super helpful.

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    4 years ago

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    7 years ago

    Great people, and everything you need at good prices in a convenient location. Fantastic!

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    7 years ago

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    4 years ago

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    7 years ago

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    16 years ago

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    17 years ago

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    7 years ago

    Wonderful selection of horse feed, nice people and the freshest hay in town!

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    13 years ago

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    8 years ago

    Excellent hay and great treats for the dogs. Expert advice here...highly recommend

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    Page 1 of 2

    Ask the Community - Carter's Hay & Grain

    Review Highlights - Carter's Hay & Grain

    I buy everything there from my dogs advantage to my shampoo for my llama and feed for my pot belly pig.

    Mentioned in 12 reviews

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    PetSmart

    PetSmart

    (139 reviews)

    I had my husky groomed here for a bath and brush and the groom was not completed. The groomer…read morecalled me twice. Once to tell me the dog would be done in 35-40 minutes an hour in and the next to call me 5 minutes after that time was up to tell me that she didn't do the nail trim that was included with the service and that she was leaving for the day cause her shift was over. My dog was there for 2 hours, I don't understand how she didn't have time to complete it. She said my dog was being wiggly and that's why it wasn't done. I literally pay to bring my dogs here so that I don't have to trim their nails myself. I don't have the ability to do it at home. I am disappointed that now I have to take my dog somewhere else and pay more money to complete a service I already paid for. She was gone at 2:02pm when I came to pick up my dog and there were other groomers there that could have completed the groom if she needed to leave so badly. She also tried to upsell me on a Furminator package that I didn't order and now I think that's hilarious because she wouldn't have had time to finish it anyway.

    Worst dog grooming experience I've ever had . Avoid getting ur dog serviced here for grooming. This…read moreis the first time I've used petsmart grooming . I had an appointment at 11 when I dropped her off I was never told of a fee if you pick up after an hour the dog is done. My dog got done at 1:38 i picked up her up at 4pm on the dot . I get there and ADAN the front desk guy with the heavy accent has an attitude and tells me they have been done for SIX hours and I'm going to be charge a fee. Which wasn't true at all .She was finished at 1:38pm as the lady told me and I picked her up at 4pm. Adan also was saying my appointment was 9am and it was at 11 , he had he's timing all wrong or just didn't know how to count . He was also complaining my dog pooped in the kennel ,which shouldn't be a big deal it's petsmart dogs piss and poop all over the store it's what dogs do when they smell other dog scents around! Isn't that he's job to clean up and after dogs. My dog has anxiety and pees a lot if u put her down .I had let the lady know this on the checkbox upon checking in. They go to grab my dog and she has piss all over her .Then Adan says he will need to charge me double price to clean her up again . Just ridiculous no help no customer service skills . The manager VALERIE was no help she just listened to whatever Adan told her . Definitely not a manager leading anything or making the situation better . So I left with my dog full of piss and paid 90$ . The people running the grooming area don't seem competent of doing so . They will argue and talk over you . Never going back.

    Hawthorne Country Store - Bought the egg skelter from Hawthorne's years ago too!

    Hawthorne Country Store

    (18 reviews)

    I had two propane tanks that were expired, so I had to exchange them. I took them to a store with…read morethe propane cage out front. Two full tanks = $55 and change. I had four additional tanks that were not expired. I took them to Hawthorne Country Store to be refilled. Four full tanks = $55 and change. I'll let you do the math. Exceptional service. Always friendly and efficient.

    Really disappointed how the Santee location has become. This was my go to spot, would get herbs by…read morethe pound. Used to have wide variety of supplies. Over the past year everytime I go in they are out of yet another item. Very little Inventory now to choose from to where i now shop elsewhere for supplies. There is a Thick layer of dust all over the products and shelves. We had previously gotten chicks here in 2025, so when ready for new batch for 2026 went back to Hawthorne. My kids left in tears! There were chicks getting out of their bins and running all over the store. Chicks were hopping from bin to bin so the breeds were getting mixed up so no clue what chick was what. There were dead chicks in the bins , and lots of chicks bleeding, saw one with broken wing and couple with deformed/broken beaks. it was very heartbreaking to see. Nothing at all like it was when we came here in 2025 to get chicks. I felt horrible for all those babies, we rescued two chicks. Within 48hrs of having them home one passed away. The store was nice and let us get a replacement chick for one that died. Got that chick home and settled in. Next morning I check on the chicks abd see bloody poop in the pen. The chicks, most likely are infected with Coccidiosis, so had to run out get medication to hopefully be able to save these two babies. Never again will I step foot into this place. Sad to see the state they keep their birds in now a days.

    KW Cages

    KW Cages

    (53 reviews)

    I have made two purchases from KW Cages. My first experience was decent. The time from order to…read moreshipping was longer than I would have liked and though I did not receive one of my items, customer service responded quickly by providing store credit. My second order has been a very frustrating experience. Regarding my store credit, there was no way to apply it to an online purchase. I tried calling several times to reconcile this via ordering over the phone or obtain some type of of coupon that could be used online, but my calls went unanswered over several days and later my calls were answered by an automated message saying their phone system was done. Because customer service had previously been favorable, I made the order online and sent an email asking for the credit to be applied. One week after the order was placed, and ten days after leaving my last voicemail with customer service, I received a call answering that message. The service rep, Dominique, was pleasant, but she could not help us with applying the credit. We had not yet received a confirmation of order or shipping notification, which we asked Dominique to provide. She said that would be provided and also said that the order would be shipping in no less than three business days, probably sooner. Instead, five business days later I received a notification that the items would be shipped the following day. KW Cages has quality products and if you order one month in advance, you might just get want you ordered when you need it.

    Wide selection and good prices for Aviary needs and sister company for food, at quality wholesale…read moretype pricing compared to others.

    Pet Beloved - Our cutest clients this week

    Pet Beloved

    (231 reviews)

    Rolando

    "While looking for a dog groomer for my elderly neighbor's dog, I was turned down a few times…read morebecause they required appointments, and I didn't have time to schedule one this week. The dog really needed grooming. Finally, I came across this business on Google and saw their great reviews. I called and spoke with Monica, explained the situation, and she was able to get me in within two hours. I am so grateful for her. From the moment we spoke, she was kind, caring, and incredibly helpful. When I arrived, she examined the dog's coat and clearly explained the process and services included. The prices were great--especially considering all the services included with the full grooming (bath, haircut, nail trimming, and more). I was honestly surprised at how reasonable the price was. On top of that, due to the circumstances, they even gave me a discount to help my elderly neighbor. That truly says a lot about their character and their business. They are so sweet and caring with the dogs. I highly recommend them to anyone--you won't regret it!"

    I chose this place because of their Yelp rating and I concurred with why they are rated high. Why…read moredid I give my review 5 stars? They had a process, from intaking me as a customer, to filling out the proper paperwork (as a first time customer for them). When I came in they did an analysis on my dog to determine what is needed, and asked me what I would like to have happen. They did a great job on grooming my pet and make sure he smelled good at the end. They provided me recommendations on how often to come in. They gave my dog praises and a treat once he was done. They provided pictures of how the results were prior to my picking him up. They provided in detail any items to pay attention to that they noticed. Great job on being thorough and taking care of the customer. Great job on treating other customers (not just myself, but I observed how they treated others as well). If there were any downsides to mention, it would be that their prices are a little more on the premium side than what I'm used to (as my previous groomer for my dog parted ways with her employer, so I had to find a new one). What to prep for before coming here: Know when the last rabies shot is Take a look at their website to manage expectations (on what services they provide)

    Dirty Dogs

    Dirty Dogs

    (300 reviews)

    I have a Great Pyr and Anatolian Shepherd and we love Dirty Dogs self wash AND grooming!…read more I usually come here just for the self wash with my Anatolian, because he's short hair and I figured why not save a few bucks and do it myself. He's a big boy and also a big scaredy cat. He doesn't like the height of the tubs unfortunately but we had a staff member assist with picking him up and loading him into the tub...which was very kind!! Overall self wash is a decent enough price but I believe they have deals on certain days. Now on to the grooming... Had to use their grooming services last min because my usual groomer was completely booked! Dirty Dogs staff was extremely accommodating and communicative during the book process after I booked online. We happen to get Miss Megan and WE LOVE HER!! She was so great with my hairy girl and really took the time to get all the mats out!! She did really incredible work and I HIGHLY recommend going to her but all the groomers there are wonderful!

    I've been a loyal customer of Dirty Dogs for years, and absolutely love our groomer Denise (she's…read morethe reason I am giving this business some stars and not just one) but it's honestly disappointing to see the direction things are going. One of the reasons I originally chose this place was because of their branding around organic, thoughtful, and customer-friendly grooming care. It felt like they genuinely prioritized the well-being of the dogs and the experience for owners. That's why the new $25 "cage-free" charge doesn't sit right with me. This change was implemented April 1,2026. Not kenneling dogs after grooming shouldn't be treated like some kind of premium add-on--it should be part of standard, humane care. I would think that most customers aren't leaving their dogs there for half a day so this fee feels unnecessary and out of touch with how people actually use the service. It comes across less like an improvement in care and more like a way to tack on an extra charge under the guise of something that should already be included. For a brand that markets itself as being about quality and ethical grooming, this change feels inconsistent and, frankly, a bit disappointing. I really hope they reconsider this policy because it takes away from what made this place stand out in the first place.

    Carter's Hay & Grain - petstore - Updated May 2026

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