One Star - Terrible Experience So Far I've been trying to…read moreget in touch with this office for weeks and keep getting the runaround. I needed a referral to see Dr. Blair Armstrong, and they told me someone from the office would call to set up an appointment. It's been over two weeks--still nothing. I've called multiple times and was met with a rude and unhelpful receptionist. Very unprofessional. Glad this wasn't an emergency, or I'd be in real trouble. One star for now, and that's being generous.

Had cataracts done on both eyes. Everything when as planned and surgery was successful. I would…read morehighly recommend this center for all your eye needs.

Lost my glasses at Sesame Place and went here in a panic. The woman there was super helpful and…read moregave me a target for when new glasses could be made (I had my latest vision exam results on my phone). In the interim, she gave me a sample contact solution and case (for free) as I had a spare set of contacts in my hotel. This allowed me to get through until when I got new classes. Would recommend the staff here as helpful and willing to go the extra mile to help out a customer in need. Specific shout out to Anita who helped me when I was there.

Very disappointed in the service I received at the Oxford Valley Lens Crafters. Did not receive the…read moretechnical assistance needed to purchase a frame with the proper temple length. I never knew that the inside of the frame reflects the lens width, bridge size and temple length. I learned this at America's Best. Additionally, the very expensive progressive lenses I purchased just over a year ago have spots in the lenses that I cannot remove. The quality has really deteriorated. Really disappointed.

I went here because my community page spoke very highly of the service. I did not have the same…read moreexperience. When I arrived I was told to take a seat and wait my turn. I was fine with this. After seeing multiple people be called before me I went to see what was going on. I was told I never gave my name. I was never asked for my name. A different person was at the welcome desk and she said she couldn't explain why because she wasn't there when I came in. It's a small business so I asked her to go get the other person which she did not do at this point. There were more people waiting and I was not going to leave my name and be on the bottom of the list so I left and went to another provider. I don't know if this was a one time experience, but it was my experience and I won't be returning to this location to buy glasses.

Switch your eye care to Yardley! I have spent years going to our local eye doctor and nearly forgot…read morethat there are newer technologies that could be used in my eye care. 3 Things I : 1. Customer Service 2. Eye ball pictures 3. Easy to follow explanation I wish I knew the name of the person who did my eye imaging and eye pressure before Dr. Harris because she was a doll! Literally the sweetest human being, we chatted like we were long lost BFFs catching up. She was kind enough to tell me about each machine and what they did because I am a curious girl. I then met with Dr. Harris who was equally as nice and was thoughtful to explain a few things going on with my eyes. He then gave me contacts to try and even answered all my questions about different eye drops I had. I was in a rush so did not pick my glasses out this visit, but the front door ladies were also just sweet as can be and so helpful. I wish I had one bad thing to say about this place but sadly I do not. Ohhh, and if you don't need glasses I would simply go there to see all the random celebrity pictures in their waiting room wall. No idea why Shaquille O'neal comes all the way to Yardley for his eye care, but there he was!

The attention to detail of my eye exam is like no other I have ever received. Dr. Eldredge and her…read morestaff are the best.

My family has been going here for years and we've always been happy. Dr. Eldredge is very…read moreprofessional and a super sweet lady. Conveniently located right by the Oxford Valley Mall so you have an excuse to shop around Forever 21 with your dilated eyes after your appointment.

I love this office. They have 2 doctors, I go to Dr. Forrest, he owns the practice, and he's so…read moredown to earth and you really feel like he's taking the time to listen to you. I had an infection because I wore my contacts to bed and they were able to fit me in with the lady doctor that works there the same day. I was very greatful because I felt like my eye was on fire! The girls at the front desk were very nice too and knew exactly how to handle my insurance.

Dr. Haberman and staff are extremely friendly and helpful. Most doctors are super quick and want…read moreyou in and out while Dr. Haberman takes her time and answers all questions making you feel seen and heard. I highly recommend this doctor to anyone who wants a thorough eye exam

These worst experience. A 6:00 appointment on a Wednesday night and it's now 6:45 and I'm still…read morewaiting. There are two doctors and they can't handle the patient flow. Don't recommend this place.

Have been seeing Dr. Nguyen for years, always a pleasant experience. Very professional and…read morecourteous staff, and I'm never there for more than 30 minutes including wait time. I'll continue to been seen there.

Terrible do not recommend dr Nguyen & associates either. Extremely unprofessional and unreliable…read more Told me one price when I initially began seeing her then one day, decided it would be another. I also saw other doctors in her office. I would not recommend them or anyone at their other office in Macy's downtown.

Excellent care and friendly atmosphere. I switched to this location recently and I am very happy I…read moredid. Everything was perfect, from the exam to receiving my new glasses.

TLDR; I didn't receive my glasses that were supposedly shipped to me after I moved. The manager is…read moreapparently never in the store and at no point called us or responded to our requests for them to call us. I am not legally able to drive without my glasses. I expected an urgent response to a failure to deliver them. It took me a week, and eventually a very clear statement I would pursue all avenues available to me, to get the manager to agree to void the insurance claim so I could purchase new glasses. This is despite their initial statement that they would do so several days prior to this. The longer version is below: I went to get new lenses and frames in February. I was told they'd be either 1) ready for me to pick up before I moved, or 2) shipped to my new residence. They were not ready when I moved, and were subsequently shipped when they were ready a few days later. I was told they'd arrive March 5th. The glasses didn't arrive. I waited a couple of business days and then contacted the store. I was given a tracking number, which didn't work. UPS indicated the shipment either didn't exist or was lost. I informed the store and requested the purchase be refunded and the insurance claim voided so I could get glasses locally (and more importantly, faster without requiring shipping). It had been 2-3 weeks without glasses now. The manager of the store (who at no point spoke to me on the phone or responded to my requests for them to call me) indicated they would void the claim if the package didn't arrive in two business days. Despite the frustration of not having glasses for two more days, I agreed. I decided to give them one extra day and then called back to request they void my claim. At this point, I was informed (by a store associate) that the manager of the store decided they would have the lenses remade and shipped to us, but wouldn't void the claim. I expressed my frustration that the manager would go back on their word, and has not once made an effort to call me personally. I also expressed that I did not want to risk having these shipped and lost again. I indicated I would explore all avenues available to me to respond (contacting Pearle Vision Corporate, filing with the BBB, filing reviews on every site imaginable, etc.). Only then did I receive the offer of a refund and for them to void our claim.

Great job by everyone. Highly recommend this place great location and service. Appointments were…read moreeasy to make

My mother is 89 and in assisted living memory care apartment. Last week, she told me her glasses…read morewere broken and she cannot see at all without them. I knew getting her an immediate replacement was going to be nearly impossible, especially without her being there. I desperately called YVC since we are patients there and they told me to come right down to assess the damage of the frame. Lucky for me, the gentlman that helped me said her lenses were good but the frame was beyind repair. He patiently looked and found a similar size and color frame and was able to put the lenses in the new frame!!!!! I am beyond grateful and cannot thank Yardley Vision Care for going the extra mile (and with a smile). If there were a 10 star rating option I would give it! Thankyou again