I absolutely love this boat dealership! I've bought two boats from them in the last 7 years and…read morewill buy again from them! You don't get the typical slimy snake oil boat dealership experience up here like you do at 85% of the other boat dealers in the Beaumont/southeast Texas area. It's so nice to be actually treated like a person vs a boat sale!!!!!!!!!!! Also... Their mechanic is top notch! Compared to most dealers in the area they're fast on service and really good on price for service work. Anytime I've ever needed a part they either had it in stock or could get it in a timely manner. I'll definitely be buying another boat from them when the time comes. Definitely a 5 star business!

We bought our boat here and while it's never discounted in boating season it was sure a better…read moreexperience than Facebook marketplace and every boat already sold but listed by other local dealers! They got us what we wanted and quick - love that! To keep your warranty you are tied to them for the first service but it was a great experience - minus the price - super quick and helpful staff. Highly kudos to Yessi!

I have purchased several boats from this dealer. I send friends to purchase boats from this dealer…read more Since Covid they won't return your calls, they won't follow up on possible sales. I went in 3 separate times. My friends went in on numerous occasions. All CASH buyers. They got zero on sales service . One friend said I tried and they would not sell me a boat and I had cash in hand. No one would wait on him. I emailed pics of a possible trade like they ask. I even ask them to bring a new Boat down that "yes" it was what I wanted. NOTHING . As A business owner myself , I wonder how do you stay in business like this. Yes a grave reflection toward the owners. Well guys you have lost my business as well as my friends. I will help spread the word that you don't want to sell boats any longer. I sent you customer after customer through the years. What a disappointment from a Local Business.

I consigned my used boat with this business and signed a contract with them to do so. The boat…read moreremained on their lot, for sale, for over one year. I left the boat with them for as long as it was necessary to sell it. Under the consignment contract, I expected to receive my settlement roughly 20 days after the sale, since I did not have negative equity. At the business's request, I authorized my bank to work directly with them to complete the transaction. After the sale, the business delayed my settlement for several months. I was told that payment would not be issued until the title was physically received from my bank, but I did not see that requirement in their consignment contract. As a seller I was put in a precarious position of risk for months. When I ultimately received the final settlement, I was shocked to discover that I was additionally charged for the buyer's TT&L fees. As a Texan I've never seen a case where the seller pays TT&L. I've never worked with a dealership of any kind that thought this to be proper either. When I raised the issue and requested reimbursement for the TT&L charges, the owner was quick to point out that I "wasn't charged storage fees," although storage fees were not listed as an option anywhere on my settlement statement and had never been brought up before. He also highlighted that the business has been charging TT&L to the consignment sellers for many years. After two visits, I received a partial refund, but I still ended up $500 short of full reimbursement because he deemed it appropriate to keep the other half. Does this business eat the TT&L for its new boat buyers?

From the owner: Boat Sales, In-House Financing, Boat and Motor Repair, Prop Repair, Skeg Repair, and Part and…read moreAccessories Sales

This is probably the worst place to go to fix your boat. I went here because I found this place on…read morefb and thought they would do a good job for a reasonable price. They gave me a very reasonable quote, but when the job was completed. The bill was much higher than we originally discuss. They said things cost more or it took a lot longer then they thought it would. Noone even called me to let me know about the price increase.

Polite, professionals and very helpful. Great place to get your boat repaired and upholstered. 5…read morestars.

I bought a second hand boat at Circle D. You never know what you are getting when you buy second…read morehand, but it was what I wanted. The first time I took it out it ran great. Had a great weekend. The second time I took it out the fuel pump give out. I took it back to Circle D. About a week later he called me told me it was ready. He told me NO CHARGE and he hate that happened to me. Made a customer for life out of me.

I feel like I am a pretty understanding person. I understand rules, and how to follow them...I also…read moreunderstand GOOD business practice. In my opinion this is place does NOT pride themselves in proper business etiquette. My husband and I were interested in purchasing a used boat from them yesterday, we then gave them $100 as a deposit....we then left, never signing any kind of binding contract. Things then fell through with our plans, and we decided to back out. We called Circle D Boats first thing this morning letting them know we are no longer purchasing the boat, in which they informed us we would not be receiving our $100 deposit back. Long story short; this "business" scammed $100 off a potential future customer. I will be filing a complaint with the BBB, researching my rights as a customer, and would urge anyone not to put money in the pockets of these crooks. I'm not sure how a "honest business man" could sleep at night, with this on his conscience. After all according to their website..."Circle D Boats is locally owned and operated and the #1 service center in Southeast Texas since 1987. Rely on us for outstanding customer service." I am having some issues with that last statement...it is very conflicting with my experience at Circle D Boats.

Had the perfect experience buying our first boat at Boats, Etc. Cannot say enough good things about…read morethe professionalism, wealth of knowledge, and outstanding customer service from the GM Dylan Gwin. We are so happy with our new Sportsman 227, that we are customers for life. If you're trying to find the right bay boat for the area, Sportsman is the way to go. The 227 is a perfect family fishing boat at a great price point. Dylan does a fantastic job of getting your boat ready, and walking you through every detail of the boat to make sure you feel comfortable before going out on the water. Dylan is honest and knowledgeable, but doesn't pressure you during the process. He stands by his boats and is willing to go the extra mile to make sure you get exactly what you're looking for. Bottom line: If you're looking to buy a quality boat from a dealer you can trust, look no further than Boats, Etc.

Not going back again - EVER…read more I brought my boat into Boat's Etc after reading the reviews posted here. I brought my boat in thinking there was a problem with my motor's lower unit. Brock was very professional and polite talking with me about the issue and after showing him my video of the issue (noise in lower unit) he told me I probably don't have an issue with the lower unit, it just was prop chatter. After reading the reviews on line and hearing that their mechanic has X years' experience and was really good I asked him go ahead and check out the lower unit and also check on another issue I had when I ran the unit at high RPMs. Why not, everyone has been happy with their service, right? The phone call came back that the lower unit was indeed fine, however the VST filter on the motor was clogged and needed to be changed out. Also was the recommendation to do the "100 HR" service all would cost $X,XXX. Keeping the mindset that I wouldn't be screwed over, I said go ahead and do it. But after thinking about it and the fact that my company is laying off people right and left (google GE layoffs), I called back and said I didn't want to do ALL of the service items they suggested as some have already been done a month ago (by me). Brock worked with me on cutting certain items out that weren't related to the VST issue (replacing anodes, lower unit oil change, spark plugs, etc) and revised the price. Happy with the price and removing things I didn't want to do I said ok, go ahead do the work. I received a call back 15 minutes later and was told, "The mechanic doesn't want to half-ass the job. EITHER YOU DO EVERYTHING HE SUGGESTS OR HE WON'T WORK ON THE MOTOR." Dumbfounded, I told him things that he wanted to do were already done a month ago. The mechanic didn't care, if he was going to work on it, whatever he suggested needed to be done to the motor HAD to be done. I told them I'd call them back with my answer and hung up. The next day Brock called and left a voicemail saying he'd thought about it and had another offer but it was "the best he can do". I picked up the boat as fast as I could, paid the diagnostic fee and will never come back. My motor is 14 years old and I (not the mechanic) own it. If I can't decide what work is done on it, than I will not do business with that company. This is the first time in I've ever been told by a mechanic or any service company that if I didn't do what they said they wouldn't work for me. I'll likely get a reply with an argument that what the mechanic suggested was all related to the VST/fuel issue and he was just trying to do things "not half-ass". Problem is, changing anodes and oil in the lower unit HAS NOTHING TO DO WITH FUEL!

I found Tim's via South Texas Trader. I dropped the boat off on a Friday and he had it fixed by…read moreSaturday afternoon, even sent me a video of it running. Great, I told him I would pick it up on Monday. He was upset about that and said he needed his money due to out of pocket expenses. I brought him the money on Sunday evening and he had the boat in his yard waiting. I paid him the money,(He asked for money up front for parts, $140, which I did) owed, the balance was $440. Total of $580. His add states hourly labor at $70 and gurantees his work or labor is free. He charged me $85 and hour, but, I didn't say anything, just glad to get my boat fixed. I was not able to put the boat in the water due to work until the following weekend, it wouldn't crank...doing same thing it was doing before I brought it to Tim. I called him and no reply. I texted him and he said he was at hospital, personal stuff. He texted me the video that he sent initially of my boat running and said he would get back to me. I waited a couple of days and tried calling him, no answer, so I texted him again. He sent me a very unprofessional text back about him being busy and having more to do than mess with a boat he had already fixed. Needless to say with all of the issues, communications, money spent and boat not running, his attitude about it, like he was the victim and I was trying to get over on him when all I wanted was my boat fixed, I would highly reccommend that you don't waste your money here. He "guarantees" his work....he never even offered to look at the boat after he "fixed" it and things got ugly with the back and forth about the boat. If there was a way to rate "zero stars" that would be my rating. I am out $580 and had to take the boat to a real mechanic that has a shop, a sign and didn't ask for money up front. Beware of "shade tree" mechanics. Live and learn, posting this so no one else makes the same mistake.

From the owner: We specialize in older outboards that most shops won't…read morerepair. Any year and HP Johnson, Evinrude, Mercury, Mariner, Suzuki, Yamaha, Honda or Force outboard. Free estimate, water testing at customers request. We sell parts for anything you need 40% less than the dealer/repair shop. Less then a week turnaround on all jobs never more than 2 weeks. $70 hr labor and a done right the first time or the labor is free guaranty! Flexible hrs for pick- up and drop off. Ask about our call out service that brings us to your location for repairs!

On behalf of Longhorn Lester I would like to thank you for the wonderful service in resolving the…read moreATV issue. He uses it for tending to his ranch. Thank you Mr. Ernie.

Bad place to go. Every time we took our boat there it came back with something else wrong with it…read more We had to take it somewhere else to find things that had been broken and GLUED together (trim tab switch, broke it off and glued it back together) jack plate installed incorrectly AND they are STILL review everything we had done to be done wrong. DONT GO THERE! Cost us double to have everything they did redone.

I needed a part for a truck we were building. Not only did I get a quick and friendly response…read morefrom Ron but I was able to get the part shipped immediately. They had great communication throughout the sale and made it simple. Best yet they beat their competition's pricing by 32%. I would highly recommend doing business with them!

You can not get better than these guys. If you have a boat you need them on speed dial. The staff…read moreis experienced and ready to help. If they do not have it, they will find who does and get it. Between Casey and Dave you can not ask for better.