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    Trailer Hitch Depot

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Trailer Hitch Depot

    Trailer repair

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    Eastex Automotive

    Eastex Automotive

    (9 reviews)

    Im not one to complain but I'm honestly so upset with the service I received I really don't know…read morewhat else to do ‍ I had my 2004 Oldsmobile Alero towed to them because the starter had gone out and my front tire was flat. Easy enough. But as they were keeping in contact with my boyfriend we had requested that AFTER the new starter was put in I wanted them to take a look at my car and tell me what else is wrong with it so I could pay them to fix it. There are a few obvious things wrong with my car that would have taken seconds to see. I'm leaking power steering from what looks like the hard line....right where it connects to the reservoir....right next to the engine. I see the fluid sitting all over everything the second I open the hood. Also my radiator fan doesn't turn on. My car is old and was once owned by a couple of at home "mechanics" i thanks to that I have to pop my hood and connect the wire to my battery if I wanted the fan to work and even then it's like only one of the two fans turns on lmao. We had actually informed them them of this. They did offer to install a switch for me if I came back (super cool of them) but not only am I almost certain that's now how that SHOULD be fixed, they straight up told me that they didn't even notice that the fans weren't working...even after we had told them. But they were kind enough to remove the wire from my battery so they could charge it a bit There are other things wrong with it but I guess the point I'm trying to make is there are OBVIOUS things wrong with it that would have taken seconds to see if they would have looked like I had asked. So when I went to pick it up so imagine my surprise when I was given the keys and was told there was nothing hazardous about my car. I had reminded him of the issue with my radiator and then asked about the other issues and it was like the guy looked at me like I was stupid or confused or something. I had to ask my partner if he discussed over the phone that I wanted them to look at it before he finally basically told me that because it was only brought in for the starter and the tire...that was all they looked at... even after we had asked multiple times for them to please take it for a drive, run a diagnostic test, do whatever they had to do in order to tell me what all is wrong with it...because I was more then willing to pay them to fix it. I'm almost certain that if it wasn't for the fact that I KNOW there are other things wrong with my car, these people would have been happy telling me that they didn't see anything hazardous or wrong with my car I lost almost a whole tank of power steering fluid in the middle of a horrific storm literally I think the same day. Im talking not only could I not see but I was already dealing with making sure I didn't hydroplane. Like my tank was basically empty what if I lost the ability to steer my car in the middle of even a split second of hydroplaning? I really wouldn't even be leaving this review if when we called to complain they didn't rush us off the phone to "talk to the mechanic" but most importantly if they had just called us back like they said they would. sorry for the book. peace be with you

    I had used them previously and good had a good experience. This time around everything changed. Our…read moretruck was giving some codes that indicated a timing issue but the truck was running fine. They charged us $1300 to change two sensors that they thought were the problem. That turned out not to be the issue and now wanted an additional $4000 to change the timing chain system. We decided to hold off on that for now and go to pick up the truck and the truck is running terribly. Looking for a new shop

    Trailer Hitch Depot - trailerrepair - Updated May 2026

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