I will never. Ever. Ever, bring a vehicle back to this store. These IDIOTS, checked my battery,…read morestarter, and alternator to tell me that my truck wasn't starting because of a transmission module reprogramming code. After bringing my truck to a ram dealership my replacement battery, which is the problem the whole damn time, they will now cost me $560 instead of $250.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My husband is a Machinery Technician and we frequent Autozone stores around our area. We ended up…read morehaving to go to a different auto parts store after having two very unpleasant encounters with a salesmen at the Autozone on Neaderland Avenue. The salesman first refused to retrieve the part that we had previously purchased. We had the part delivered there from Beaumont. The salesman was very rude to us, he claimed that he could not find our part. It turns out that our part had arived at the Neaderland Autozone, luckily a different sales person was able to retrieve our part for us within 5 minutes of the other salesman declining to make an effort to help us. We took our part home and put it on our car. The part ended up braking, so we tried to return it. We encountered the same salesman again! This time he refused to believe that the part was faulty, so we left and bought a replacement part from a competitor's store. The sales person there assured us that if the part did not work then we would be able to return it. We only lost $40, but what a hassle. I still gave this store 3 stars because other sales people there are helpful.

Up until a couple of weeks ago I have been a loyal customer of Auto Zone for 18 years. My last (…read moreand I mean my LAST) visit I needed my battery tested. Not to come across as a feminist but a girl waited on me and was very reluctant to get her hands dirty testing my battery. She walked all over the store calling out the name of the only male working there. She finally tested my battery and it was bad. Since they install new batteries I wanted mine installed. Before getting me my new battery she took a phone call and rudely ignored me for the next 20 minutes. The manager (another female) noticed this and waited on me. When she found out I needed a battery installed she told the only male worker to do it and he ran off to the bathroom. The manager installed it but was very rude while doing it. I know I could have done it but I'm sorry...if you are going to get paid to do a job and the company you represent advertises it.then get your hands dirty and do it. I am now a loyal customer of Advanced Auto Parts down the street.

Had to have engine replaced, Jessie was good at keeping us informed about the progress. He worked…read moregetting the warranty approved and getting the work completed.

Diligent and helpful salesman Josh Menough is the only reason this establishment isn't getting one…read morestar from me. Josh is awesome, and any dealership would be lucky to have him. Philpott's inventory is nice, they have a great website to browse their vehicles and order from, and they seem to be in a convenient location. They seem to ask reasonable prices for their vehicles. However - their Financing department and Sales Leadership are both very shady. I tried to purchase a vehicle from out of state, a completely ordinary and common practice, and they made me jump through hoops. The lengthy process culminated them in telling me they cannot accept out-of-state financing, and only would accept financing from in-Texas. After seeing the abysmal rate their preferred lenders offered, despite my good credit, I declined and went to pursue financing from an in-state Credit Union. Knowing that I would get a better rate from the CU rather than their subpar lenders, they told me they would not accept this financing, and they lost a very serious and dedicated customer. While none of this is illegal, and it's well within their rights to not accept outside financing, I have literally never encountered this in my life. I advise you do not do business with Philpott, nor any other Sonic network dealer, due to their shady and unethical business practices.

They carry Mercon LV and Motorcraft fluids/oils at this location for the Ford people out there…read more Lost a star because they were low on stock. Didn't have all I needed but they do carry it.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

For the LOWEST price in PARTS GUARANTEED!!! Come talk to me VIC.. we offer quick fast service…read more.. not because i work here but because its an awesome company that's been around for a LONG TIME!! Right now there's and OIL Special for 17.99 plus tax 5qts plus Fram Filter

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

More than a decade ago, I brought my 2005 Ram 1500 to Modica Bros. after my A/C stopped cooling at…read moreidle. I would get cool air while driving but nothing but hot air when stopped. After a "thorough" inspection, I was told the entire A/C system needed to be replaced. The technician even joked that at least I wouldn't have to pay since it was a company truck, pointing at the magnets on the door. When I explained it was my personal vehicle, he "took another look" and suddenly said I only needed a new condenser and recharge at about half the price. That didn't sit right with me, so I paid the diagnostic fee and left. After talking with my wife, she told me about Bill's Garage in Port Neches, a shop highly recommended by her co-workers. I brought my truck there and spoke with Ricky. Even though they were extremely busy and couldn't get me in for a couple of weeks, he took a few minutes to look at it in the parking lot. He had me start the truck and turn on the A/C. When nothing happened, he reached in, tapped the fan a few times, and immediately the truck started blowing cold air. He explained there was nothing wrong with the condenser. The real issue was the radiator cooling fan or fan clutch not providing airflow at idle. He told me he could fix it for around $250, but also suggested I could buy the part myself for about $100 and replace it on my own. I did exactly that, and it fixed the problem completely. Fast forward to last August, I purchased a 2022 Chevy 2500 HD with about 45,000 miles from a Chevy dealership. Recently, I brought it back to the dealer for what I believed was a radiator leak. I was told it wasn't covered and was quoted $1,800 for a new radiator, along with a diagnostic fee. Once again, I took it to Bill's Garage. They pressure-tested the system and found the radiator was fine. The actual problem was a leaking A/C condenser, a far less expensive repair they could handle quickly. Over the years, I've trusted Bill's Garage with my vehicles, my wife's, and my kids'. They have consistently proven to be honest, fair, and highly skilled. I won't take my vehicles anywhere else.

This is one of the best and honest garages in the Golden Triangle if it's broken they can fix it at…read morethe same time they don't just change parts if you don't need it they only fix what's broken plus they are friendly people to deal with I have been doing Business with them for 40 years