Purchased a unit designed specifically (per the website) for my sons sxs. Upon attempting…read moreinstallation found the mounting bracket supplied was not for the unit I purchased nor did it match the brackets illustrated in the instructions. The unit I purchased was a 4 speaker unit, the bracket was for a two speaker unit. I contacted Froghead and immediately got someone on the phone that instructed me I could just drill out the plate that I have, however the plate provided was not large enough to drill out so I was then instructed to ship the unit back, he would cover shipping, and they would send me a replacement unit once they received the unit I sent back, this should have been the first red flag. Had I made a mistake like this I would have immediately shipped the correct unit along with a return label for the first unit to be sent back. So to make things easier for me, I did as i was told and contacted Froghead again from the shipping location so that they could cover the cost as they stated they would but was then instructed to pay for the shipping and to just send a receipt and he would reimburse. Paid for shipping, shipped the unit back and immediately called to get an email address to send the receipt to and have now been told that I shouldn't have paid, and he never instructed me to do so, which is quaint as the unit has already been shipped back. So basically I am out over $1k, have no audio, no solution, and can only hope they stand by their word and refund me the $919.98 that I spent for a unit that doesn't fit my sxs, but i guess the $122.29 I had to spend to ship back is just wasted. I had high hopes for Froghead industries, and I like to do business with American owned companies, but in this instance I would have been better off buying from Crutchfield, at least I know I would have received the correct items, and my son would be able to enjoy his music when we ride. I Can not speak on the quality or functionality of the product as i never got to install or operate, but the customer service is definitely lack luster - Terrible job on this one Froghead ** Update - I personally paid for the shipping back to Froghead, package was delivered by USPS and confirmed and accepted by Froghead. They are now telling me that USPS damaged the product and will not refund my money. Buyer beware this company is a scam and does not honor their word. I am now out well over $1000 and have nothing but aggravation and disappointment to show for it. Shop at a reputable company and avoid these clowns at all cost. I am filing a complaint with the BBB. Do not make the same mistake I made.Froghead industries should be put out of business and doesnot represent the way an American owned business should operate.