THEY BREAk YOUR THINGS AND SAY THEY DIDNT!
They kiss your ass until you pay them then you are dirt!!!
These guys did nothing I asked. They over charged me ...how do you spend 500$ on an install, when you come with all the equipment?
On my drive home, down interstate 10 during rush hour, I notice my hood flapping and rattling at 65 mph... we all know how this could end! Major damage to mby truck or a car accident that could of really hurt someone! This is awful! I pulled off the road irritated because obviously the tech didn't shut my hood properly. I unhooked the latch to lift the hood and shut it all the way; however, before I start to slam it down i notice something! A plastic cover was not re-placed properly. This cover goes over some wiring that is now out in the open, so I pulled it off the top of my engine and shut my hood. Guess what??? I SHUT IT PROPERLY!! It sure is a lot easier to shut a hood on a truck ,when nothing is in the way of it shutting ...like a plastic cover !!!! I didn't want to be on the side of the road any longer it's dangerous!!! The truck is lifted so high I couldn't reach where it goes in properly anyway.I stop off at a friend of mine's so he can put the cover back on.He looked at the cover and the metal base around the wiring noticing that the clips were broke! Wonder how that could've happened?!?! Oh wait I know !! The jack as* that ran the wires to the battery moved it so he could run them under it and didn't put it back. He left it sitting on the engine... so it's pretty obvious when he slammed the hood down it was in the way, Preventing the hood from latching properly. The heavy hood coming down on the plastic piece sitting on top of the engine was broken by the force of it being slammed down ,WOW!! Rocket science !!! Something double checking your work could of prevented !According to Jason , store manager, (lol) they didn't break it but he'll replace it anyways. This guy is really talented, he found out that they didn't break the part and he didn't even go outside to look at anything!! Didn't ask me or speak to me about anything! He just walked into the room and look at the part for a few seconds. He must really know his stuff!! LOL YEAH RIGHT! I told him no, you guys did break it. He looked at me like I hurt his feelings and said "don't push it " his attitude and his tone completely shocked me. This place is a sh*t show. I spend $500 here the day before, they left my damn hood open, broke a part on my truck and treated me like crap. This whole thing is just ridiculous, the part for my truck probably isn't more than $20 I didn't ask for a refund I just want them to fix what they broke! They did offer to fix it by rigging some shi* together and screwing holes into the broken part.. lmao seriously?? HELL NO. If you break it you fix it !!! Somethings wrong with this please do not go there if you have any issues with the install or if they just simply cause damage to your car your screwed. They have no interest in helping you if they have to admit they screwed up. Avoid this place like the plague! Im planning to write the BBB. read more