Staff was very friendly and helpful They were able to get…read moreme out quickly And showed me what I ran over

I came in after a long shift hoping for a quick oil change, only to have my time completely wasted…read more I even called 30 minutes ahead and was told it was "pretty slow," so I thought it would be straightforward. Instead, I was left waiting almost two hours for a simple oil change. What made it worse was watching the staff casually head out to lunch while customers were still waiting. No updates, no sense of urgency, no respect for people's time. At that point, it was clear I would've been waiting even longer if I stayed, so I left without getting service. If you value your time at all, I don't recommend this place. Unless you have hours to kill and don't mind being ignored, you're better off going somewhere else.

new tire ordered from Houston done in 1 day. Very satisfied. I will return. people are extremely…read morecurious and friendly.

i'm a 20 yr old girl and I walked in asking for a front and back end alignment, and an oil change…read more first off the oil change was $106. second, the man called me and told me all 4 of my tires were bad and one of them had wires showing, so they couldnt do my alignment without new tires. my dad used to be a mechanic and I just got new tires maybe 3 months ago. All my tires were perfectly fine. They were trying to charge me almost $1800 to get new tires, a front and back alignment, and an oil change!! so women, i would NOT recommend this place. they will try to rip you off, lie to you, and overcharge like crazy!!

Great Customer Service, and communication of what was needed, what they saw. Garrett and the staff…read moreat Modica Brothers in Nederland are the Best! OIL CHANGE, Tire Rotation and Alignment, over all check of the vehicle.

I stopped by with a tire that wouldn't take air. These kind folks diagnosed and repaired a faulty…read morevalve, no charge. This is my first choice, from now on.

Great experience with helpful service tech, who completed the requested services and sent me on my…read moreway with a minimal wait. I won't hesitate to use them again!

Modica brothers is my go to place for my auto care. I got an oil change and tire rotation. As…read moreusual, they did a great job at a great price. They are always cordial and accommodating.

**DO NOT BUY A CAR FROM HERE!**…read more I purchased my vehicle and traveled down from Dallas to pick it up. The low tire pressure sensor came on within an hour of leaving the dealership. I stopped to fill up the tire, not thinking much of it. After driving for another hour, the sensor came back on. I had been in the car for 10 hours when I got home (5 hours there and 5 hours back). Upon inspecting the tires, I noticed that one tire had recently been patched, and bubbles were coming from the area. (Note: the most common way to check for air leaks is to apply soapy water to the area and check for bubbles). This was done by the dealer. It was too late in the day for me to take the car in for a new tire, so I went to bed. The following day, the tire was completely flat. My new (used) car has four-wheel drive, and the other tires have about 10% tread left. With one tire completely damaged, I didn't want to replace just that tire and leave the others, especially since it's a four-wheel-drive vehicle. Less than 24 hours after purchasing the car, I found myself getting four new tires at the shop. Yes, I understand that three tires didn't necessarily need replacing, but I wouldn't have been in this situation if they hadn't sold me a car with a poorly patched tire. Things got even worse when I informed the dealership about the situation. The car salesman, Carlos, showed no sympathy and immediately shifted the blame to me. He claimed that the service department did not patch the tire and suggested that the bubbles were remnants from when the car was detailed as if I were clueless. Really? Does the detail shop clean the center of the tire? What a joke. They knew about the issue; otherwise, bubbles wouldn't have come from the patch. Carlos also mentioned that the car was perfectly fine while parked at the dealership. Let's assume that's true--driving two hundred miles on a tire is entirely different from it sitting in a parking lot. The patch might not have been an issue initially, but the movement and pressure from driving likely compromised the seal around the patch due to poor installation. All they had to do was say, "We are so sorry about your experience. How can we make it right?" Paying for new tires isn't a problem for me. However, the ridiculous excuse about detailing and shifting the blame to a customer shows the character of those who operate this dealership. I cannot stress enough that you should STEER CLEAR of this dealership and take your business elsewhere!

Absolutely the worst costumer service in the service department. Every single person that works the…read morefront desk has a negative attitude. Maybe because the building they work in looks like a shit hole. If your job involves working with the public try to atleast have a halfway decent attitude. Maybe try to smile. Don't worry. We drive a little further the next time we spend $120k.

THE place to go if you need your alternator rebuilt! There are literally mounds of alternators…read morecovering the inside of the place. They'll check your alternator to make sure it's bad and change it for you if it is.

For the LOWEST price in PARTS GUARANTEED!!! Come talk to me VIC.. we offer quick fast service…read more.. not because i work here but because its an awesome company that's been around for a LONG TIME!! Right now there's and OIL Special for 17.99 plus tax 5qts plus Fram Filter

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I recently need assistance with my pickup trailer hitch light. I didn't have a appointment but the…read moreemployees were more than willing to help me. They saved me a unneeded expense and did a great job. Thanks for a job well done!

The arrangement was for first thing in the morning. There was never an exact time discussed. Thats…read morewhy I called at 8:00 am. They told me they usually like the trucks between 7:30 and 8:30 am. I drove up from Orange, was there about 8: 45 am. They failed to set an exact time,and they failed to set up my truck with the vendor they use to install the bedliner. They over booked so i was told i could reschedule or i could get my money back. Like it didnt matter to him either way. So i got my money back and left.

This establishment is not worth stopping at. The staff seems to arbitrarily choose which customers…read moreto assist, disregarding the order of arrival. The customer service is exceptionally poor, eclipsing O'Reilly's reputation as a subpar auto parts store.

If I could rate them a zero I would, the worst auto part store I've been too. Chris the employee…read morewas a real smart ass and rude. I will never go there again