We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

We had a perfectly wonderful encounter with Car Wars Towing. No one wants to have a tire blow out…read moreon the freeway. But towing a classic car with no place to pull off for safety just added to the horror. By the time we could exit to a safer place the entire wheel and tire was destroyed. We were 359 miles from home. Several tow places were 48 hour wait. No problems with Car Wars. The beautiful capable folks had their truck and driver out within an hour. Josh gets a six star review. He was kind, efficient , respectful and creative. He's a trusted hero. Drove from Orange to Fort Worth and delivered our car carefully to our drive way late at night. Did I say it was not easy? Pictures tell the story. It was exactly what we needed at the time. It was beyond valuable. Price was expected as it was 350 plus miles ! It was a great relief to know that worry was off our plates while we made the long trip home in our RV. Thanks to you all for your attentive assistance. We are Grateful.

My sons car broke down on the side of I-10 in orange tx. He was traveling from Louisiana and…read moredidn't know anyone around but this towing service showed up and towed his vehicle! Thank God, it was people that you can trust and that are very reliable! There service was excellent and very helpful and friendly people. They kept his vehicle safe until we were able to go get it! I would recommend Car Wars Towing because they have the best service!

This company moved a shed for us and the driver Chris knocked it out the park with his service…read more Gentle, careful and patiently moved it. Just using the flatbed. They even saved us money, which was a help on our budget.

Requested tow for low profile vehicle on flatbed. Called Hatch's dispatch ahead of time asking to…read moresend someone experienced in hauling low profile vehicles. When the guy arrived he looked at my car and said,oh it's going to rub putting it on the trailer and taking it off. I told him then you're not the guy I asked for I asked for someone experienced in low profile vehicles and if you tell me it's going to scrape then evidently you're inexperienced on hauling it. So that's ok,I will call the company and request for someone whose experienced. He started hollering at me saying anyone can see it's too low.I said it was never a problem the times I've had it towed before so you need to leave.He started hollering again saying if I don't what are you going to do? I told him you are being recorded by my home cameras. To sum it all up he was very rude and obnoxious when I declined his service. Well my car was towed with another company and there was no problem being put on a flatbed,and towed. I called the company (Hatch) back and filed a complaint but judging by the lack of concern she showed on the phone I doubt if there was anything done about his behavior. Don't know anything about the company but I'm pretty sure it's a good company and I know everyone's not experienced in hauling low profile vehicles but this young man not get so upset if he can't do the job,and the company should've sent a more experienced driver.

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.

never have people in the office. Manager said he would call back and never did. Not helpful. Please…read moreuse any other wrecker in Beaumont 0/10 do not recommend

Jacob was so very nice and helpful we put def in wrong place we knew right when we did it knew not…read moreto drive. We called him he went right away and, even helped by saying where we could get it drained. He gets 5 stars and we will definitely be calling him fir all our wrecker needs.

I requested my Ford Expedition to be brought to the dealership. This crew answered right away and…read morecoordinated with me. the driver was super respectful and the tow was very reasonably priced. I would not hesitate to call them if you need a tow.

0/10, don't recommend. These buttholes showed up, said "that looks bad," made it worse, and left…read more They said they were going to try to find a truck that could do it, but 30 minutes later we called and they told us they didn't have that truck. Literally all they did was waste 2 hours, make the wheel fall off, and move the truck into the Wendy's drive thru.

Bernard is a very kind and humble person, which is very rare when you are calling around to find a…read moretow company because your truck broke down the last thing you need in that moment is for someone one top of all that to be rude and insensitive towards you. But no Bernard he is so nice and talks to you with respect and kindness and is empathetic towards your situation thank you so much for your help Bernard May the Lord Bless you and your works

Great Service My starter failed and I called Bernard's for a…read moretow. They came quickly and towed me to their shop where Rod changed my starter within an hour and I was on my way. The price for the towing and repair was very reasonable. I will use them again.