We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.

The lady answering the phone was super friendly and helpful. James, the wrecker operator was also…read morevery friendly. Definitely would use them again!!

Tried to get a tow off the side of highway due to flat tow truck guy had an ugly attitude over the…read morephone and said I will head your way when and if the rain stops I ain't going no where in this rain.... I understand but that's a very unprofessional and selfish way to respond to anyone in need of getting themselves and their child off the side of the highway was just passing through trying to make my way home to Texas that's all. Wouldn't recommend this tow service with the attitude and vibe this gentleman gave me I'm sure I'd be waiting for hours to get any help....

I requested my Ford Expedition to be brought to the dealership. This crew answered right away and…read morecoordinated with me. the driver was super respectful and the tow was very reasonably priced. I would not hesitate to call them if you need a tow.

0/10, don't recommend. These buttholes showed up, said "that looks bad," made it worse, and left…read more They said they were going to try to find a truck that could do it, but 30 minutes later we called and they told us they didn't have that truck. Literally all they did was waste 2 hours, make the wheel fall off, and move the truck into the Wendy's drive thru.

I wasn't going to let just anyone put my car on a flatbed, so I was pretty selective about who I…read morecalled. Cities Superior Towing Corp. showed up with a clean rig and a driver who treated the loading process like it actually mattered. He used protective strapping at the right contact points, checked the clearance before positioning the ramp, and took his time rather than rushing through it. The car arrived at the dealership without a new scratch anywhere on it. The rate was on the higher side but explained clearly before the job started, and the invoice reflected exactly that amount.

From the owner: We serve the whole Lake Charles, Louisiana, region by offering our expert towing services to a…read morewider audience. We are committed to maintaining the highest standards of trust and excellence in every service we do, and we are known as Houston's most dependable towing company.