We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.

Woke up this morning to find my vehicle wouldn't start. After doing lots of research to find a tow…read moretruck service I was unable to locate one under $130 for only less than two blocks drive! My sister recommended this company and they quoted me $65 for all in town towing. Fantastic!! He showed up within twenty minutes! Even better! He was so thoughtful and insisted on pushing my vehicle out to the road (by hand) before loading it avoiding any damages to my yard. Super plus move! He then happily offered me a ride to the Automotive Repair shop and was very friendly and could tell was passionate about his job! Humble guy who's been driving for over eight years in total and was extremely careful and comfortable at the wheel. I HIGHLY recommend this company! I won't be using anyone else for a tow again, I've found my company!

Horrible service! Vehicle was stolen, sat in their tow yard for 5 months before they filed for the…read moretitle to sell it. They knew what they were doing! If it wasn't bad enough, it got stolen once and they were trying to steal it the second time! On pickup of our vehicle they charged us $1600. I get we owe them for a tow from where they picked it up, but it didn't cost them anything by having it sit there. No compassion for the person being victimized! And let the man who stole the truck come back and get all his belongings out of the truck. I wish they knew how it felt to have this done to them the way the did us.

I requested my Ford Expedition to be brought to the dealership. This crew answered right away and…read morecoordinated with me. the driver was super respectful and the tow was very reasonably priced. I would not hesitate to call them if you need a tow.

0/10, don't recommend. These buttholes showed up, said "that looks bad," made it worse, and left…read more They said they were going to try to find a truck that could do it, but 30 minutes later we called and they told us they didn't have that truck. Literally all they did was waste 2 hours, make the wheel fall off, and move the truck into the Wendy's drive thru.

I wasn't going to let just anyone put my car on a flatbed, so I was pretty selective about who I…read morecalled. Cities Superior Towing Corp. showed up with a clean rig and a driver who treated the loading process like it actually mattered. He used protective strapping at the right contact points, checked the clearance before positioning the ramp, and took his time rather than rushing through it. The car arrived at the dealership without a new scratch anywhere on it. The rate was on the higher side but explained clearly before the job started, and the invoice reflected exactly that amount.

I wasn't going to let just anyone put my car on a flatbed, so I was pretty selective about who I…read morecalled. Cities Superior Towing Corp. showed up with a clean rig and a driver who treated the loading process like it actually mattered. He used protective strapping at the right contact points, checked the clearance before positioning the ramp, and took his time rather than rushing through it. The car arrived at the dealership without a new scratch anywhere on it. The rate was on the higher side but explained clearly before the job started, and the invoice reflected exactly that amount.