We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

Driver was very well mannered and extremely quick to come help me out! 10/10 would recommend!read more

From the owner: Family-owned business based in Vinton, LA, offering 24/7 towing services. We provide quick, safe,…read moreand affordable service whenever and wherever you need it. Feel free to contact us anytime!

really came through. we had left the vehicle and came back to it fully repaired . thank you so much.read more

Never showed up just wasted my time .. And later on tried to scam me out of money throught the…read morephone .. I would rate 0 stars if I could It was such a dissapointment. Not to mention they are rude over the phone & through text message. The guy would rather " sleep " then help out a paying " client like me" ..

Be careful of lies. I brought my tires in for a short simple rotation and I was denied because of…read moremy tires. This one guy told me LOUD in the waiting room " ALL my tires are bad and I need new ones" (in front of everyone). They want to sell you tires when you don't need them. This one was rude and obnoxious. I am not stupid and I know tire life and they were wrong as multiple times experiences people already told me. I consider them SCAMMING vulnerable people with unnecessary purchases. I actually give them ZERO stars. Do not go here.

Went in to simply get a patch where a small nail was in my tire. They immediately were pushing me…read moreto buy all new tires. Proceeded to try and tell me there wasnt enough tread to patch my tire which is not true since a patch goes INSIDE the tire has has nothing to do with the tread. Little did they know I use to work at a tire shop so I knew they were lying. I told them to patch it anyway only for them to come back 10 mins later and tell me that there was another hole in the sidewall of my tire that had just magically appeared and they couldn't fix it so they just brought me a quote for all new tires. when I asked about just replacing the one they tried to tell me they realllly needed to replace them all. I told them to put the spare on went down the street to advantage tire and they fixed it for 5 dollars. Do not listen to these clowns at RNR they just want to sell you tires on a payment plan with no credit check they made sure to mention that every other sentence.

I have a volvo s60 and even though it was outside of there expertise, Brian showed enough concern…read morefor my situation to give me his contact number to help me try and find somebody that could help. There is something to be said for someone who will help you even when it appears to not benefit them directly. What I have to offer is this review, not on the service ability but on the charecter and integrity of one man trying to help another. So, I hope this review helps to score you a couple work orders and possibly a small bonus or recognition from the company. I can honestly just offer the recognition this volvo gonna be the death of my finances but I knew better.

Locally owned and operated. Trustworthy and know what they're doing. Been in business in LC for a…read morevery long time. I've brought several vehicles to them and always had a pleasant experience with quality work and very reasonable prices.

Elite Towing will get your vehicle where it needs to go -- but expect to pay up to 3x the normal…read morerate. My 40-mile tow bill for a 24' Class C RV (under 12,000 lbs) came to $1,560. They produced a transcript showing they told me the cost upfront, but it felt engineered to protect them, not me. Even though I specifically asked the drivers to air up my new Michelin Agilis tires, they didn't. Later they claimed the tires were in poor condition -- completely false. Tires purchased in Nov. 2024 with fewer than 3,000 miles on them. They disconnected the driveshaft (which is necessary on my rig) but didn't reinstall it. Instead, they shoved it inside my RV door so I had to move it just to get inside. When I called to question this, I was told they're "not mechanics" and sounded very dismissive -- frankly, I got the impression they thought I wouldn't push back because I'm a woman. They also only accept credit cards and charge a 4% fee, refusing other payment options. My invoice showed 5 x $300 = $1,500 (plus fee), but the time of service was only 3.5 hours. They wouldn't give an invoice unless I requested it, claiming their payment processor "just doesn't do that." When they did produce an invoice, it showed my signature on the bottom, which was taken from the in-field process of payment sent in a text form that was required for the credit card payment. When I asked about using a smaller truck (my rig is far lighter than a semi), I was told only their heavy wrecker would work. They stood by everything, never acknowledging any overcharge or inadequate service. If you use them, get everything in writing, expect a very high bill, and don't expect customer service or fair consideration after they have your money.

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.