Bernard is a very kind and humble person, which is very rare when you are calling around to find a…read moretow company because your truck broke down the last thing you need in that moment is for someone one top of all that to be rude and insensitive towards you. But no Bernard he is so nice and talks to you with respect and kindness and is empathetic towards your situation thank you so much for your help Bernard May the Lord Bless you and your works

Great Service My starter failed and I called Bernard's for a…read moretow. They came quickly and towed me to their shop where Rod changed my starter within an hour and I was on my way. The price for the towing and repair was very reasonable. I will use them again.

Quality. Great value for money. Timely service. Would definitely recommend and will call for…read moreservice when needed

Elite Towing will get your vehicle where it needs to go -- but expect to pay up to 3x the normal…read morerate. My 40-mile tow bill for a 24' Class C RV (under 12,000 lbs) came to $1,560. They produced a transcript showing they told me the cost upfront, but it felt engineered to protect them, not me. Even though I specifically asked the drivers to air up my new Michelin Agilis tires, they didn't. Later they claimed the tires were in poor condition -- completely false. Tires purchased in Nov. 2024 with fewer than 3,000 miles on them. They disconnected the driveshaft (which is necessary on my rig) but didn't reinstall it. Instead, they shoved it inside my RV door so I had to move it just to get inside. When I called to question this, I was told they're "not mechanics" and sounded very dismissive -- frankly, I got the impression they thought I wouldn't push back because I'm a woman. They also only accept credit cards and charge a 4% fee, refusing other payment options. My invoice showed 5 x $300 = $1,500 (plus fee), but the time of service was only 3.5 hours. They wouldn't give an invoice unless I requested it, claiming their payment processor "just doesn't do that." When they did produce an invoice, it showed my signature on the bottom, which was taken from the in-field process of payment sent in a text form that was required for the credit card payment. When I asked about using a smaller truck (my rig is far lighter than a semi), I was told only their heavy wrecker would work. They stood by everything, never acknowledging any overcharge or inadequate service. If you use them, get everything in writing, expect a very high bill, and don't expect customer service or fair consideration after they have your money.

I am looking for me a cheap dealership! I am looking for my son a job on his car that he got from…read moremy momma!! Thank you very much!!

They fixed my car twice. They are very honest , fast , and let u know what's going on every…read morestep. They won't tell you something needs replacing if it don't !!!

I was traveling to Houston and had a blowout in Lake Charles. I did not feel comfortable driving on…read moremy spare and needed a tire badly. I drove to a popular national tire store, but they were closing soon and would not assist. Fortunately Pumpelly was across the street. I called and spoke to Chris Best, the Store Manager. He waited for me and had my tire changed immediately, and I was able to get back on the interstate. Thanks, Chris. You're the "best"!

10 out of 10 rating. Went in for front end alignment. Brad, very nice, knowledgeable young man,…read moretold me after checking it out that he could not align it due to a new strut problem put on at another small shop to give them some business. Pumpelly, whom I had used for tires and repairs on 3 vehicles from 1977 to 1987 before I moved away, have always been honest owners and mechanics, did not charge me one penny. Many shops would have charged a diagnostic fee. They will keep my business now that I am back home with 2 vehicles.

I have been bringing all my vehicles here and directing friends, coworkers and anyone in need of…read moretheir services for over 25 years. When there was a change in ownership things went down hill fast, the new owner won't even acknowledge customers!! And his prices are out of control!! I really to keep going there, but terminated one of his best and longest serving employees! I'm done with them! Stay Away! Find some place else...

Lee and his crew at Automotive Alignment are the best around!!!!! Prompt service, accommodating to…read moreall your needs and fair pricing! They go out their way to help in any possible way they can! I can not recommend this business enough. If you need any car help they are DEFINITELY the place to go. I have been using them for 30 plus years for all my automotive needs and will never go anywhere else. You won't regret using this business!

I had a flat tire and was stranded in my truck for over 45 mins waiting on someone to change my…read moretire because my tools were not in my truck at the time, the first guy my Roadside Assistance people sent was a total joke didn't even have all the right tools to do the job......so I had to call back and ask them to send someone who knew what they were doing..... then they sent me The Roadside Specialist and it turned out to be the owner of the company and i couldn't have been more pleased....very professional and courteous and had me up and running in no time.....I would totally recommend him to any individual or business to use this company.....you won't be disappointed.

After finishing work, I went to my car, only to find that it would not start; the battery was…read morecompletely dead. I called Eagles Team Towing, and they were upfront about the cost before anyone was even dispatched, which I appreciated right away. The technician showed up, tested the existing battery on site rather than just assuming it needed replacing, confirmed it was done, and swapped it out with a compatible unit. Terminals were connected cleanly, and he ran a quick inspection on the charging system before wrapping up. The total matched exactly what I had been told on the phone. Straightforward visit, no pressure, no surprise charges, just the job done right.

Johnny came out from Lake Charles La to Bon Wier Tx, to our deer lease with an amazing attitude and…read morea "We can get er done attitude"! He was there within 2 hours with all the recovery gear needed and rescued our Skid Steer and 2500 Ram. A true legend amongst tow truck operators. His name is now permanently in my phone contact list. Budget friendly and high quality service with a smile! Highly recommended if you get yer self in a bind!

These guys are great! Called a towing service that was closer & got charged almost $300 up front &…read moreafter waiting over 3 hours, called Bayou.... they were there in less than 30 min and charged 1/2 as much. This is a place that helps you out, not rips you off!