5th wheel hitch came apart about 30 minutes from Beaumont LA. These guys were so helpful. Had to…read morebring a second truck because we are so big, but got us to Beaumont safely. Nice guys too.

Tow Truck driver= A1...... The dispatcher …read more... disrespectful, ungrateful to say the least. Asking for a discount on an extremely expensive bill to bring a vehicle from Beaumont to Houston should not be over $1000+, according to these guys the paying customer should pay the tow company for the vehicle to get dropped off and for the driver to get back to Houston????? And yelpers wonder why these guys only have star..... shake my head

This wrecker service has new ownership this year. I have used their services before that and again…read moretoday. Brandon came promptly and took my car to the repair shop. I will used them again and I recommend them wholeheartedly.

My son had a 5am breakdown this morning and Johnny's Towing responded quickly and was friendly and…read moreprofessional. Highly recommend for your emergency and nonemergency needs.

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

My family have been long time customers of Savants Collision. They are friendly, affordable, and…read moreproduce quality work. Currently, I drive from Lumberton for them to work on my vehicle because I trust that they will do the job right for a reasonable price. I have had them work on cosmetic damage as well as engine repairs on multiple cars throughout the last 30 years and they hands down are the best around!

Best place to take your vehicle for body work. Reaponsive and honest. Chris is the best!! I have…read moreused them for two kind of emergent situations and they work to get you in quickly and do tjeir best to fix your issue. I would highly recommend!

Needed a wrecker to take our van and my wife and myself to an o'reilly auto parts store. We thought…read moreit was just battery issues. Turns out we needed a new alternator as well. Tim W. the driver not only came back after he left (we called him) He installed the alternator himself. I've got to say this man was polite, professional, friendly and a God send. BTW it took 3 hours and we got on our way. He even called us later to see if we made it to destination. He reinstated our faith in humanity. Thanks Tim and Payne's wrecker service.

if I could give less than one star we would do so. My daughter has AAA and AAA called out Payne's…read more She was stuck in the mud with water up to her door; it was extremely OBVIOUS he did not want to be there but Payne's has a contract with AAA. He was rude and try to keep telling her anything other than pulling her out ONLY one time would cost $250 which is BS since she also gets a free tow up to seven miles. He pulled her out and didn't wait to see if the car would start or if she would get stuck again, he just drove off. Low and behold the car isn't starting and she is now sitting and waiting on Hatche's wrecker service to come help her because we will NEVER use this wrekcer service EVER AGAIN.

Great experience here, highly recommend…read more I would highly recommend them for vehicle service. I live about the same distance from most Volkswagen dealerships in the Houston and Beaumont areas. I read the reviews from previous customers and decided to make the drive to Beaumont (67 miles) to have a Check Engine Light evaluated on my VW TDI. I got there at 0730 Monday after driving through some nasty rain. First, I was able to drive into the service area, out of the rain and was pleasantly greeted by Andrea who said they would try to work me in since I didn't have an appointment. I was able to wait comfortably in their well stocked waiting area. I had internet, tv and a quiet place to relax. There were several customers who had appointments that were promptly taken care of. I was glad to see that they were taken care of quickly. Everyone there was super nice to me while I waited. I had settled in thinking I was going to be there awhile but Andrea approached me after about 2 hours and said my car was done, they had replaced 2 glow plugs which were covered under warranty (2012 Jetta) and there was no charge. This experience made my early get up, nasty drive and not knowing what the problem was very pleasant. I would definitely go back for service and will plan on shopping there for my next Volkswagen.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.

Every now and then, you come across a business that reminds you that goodness still exists…read more Johnson Shell & Automotive on Calder Ave in Beaumont, TX is that kind of place. For years, my family and friends have trusted this long-standing shop, and during my time in Beaumont, I've come to see why. They are honest, respectful, informative, fair, and really good at fixing cars, and more than once, they've surprised me with small but generous acts of kindness. One day after a series of repairs, I drove off and realized they'd quietly fixed something extra, just to help. No fanfare, just care. It turned an exhausting day into one filled with gratitude and delight. Thank you, Glen Johnson and your entire team, for your expertise, integrity, and heartfelt service. You make a difference, and it shows.

Wonderful courteous service. Complete brake job in one day. Car now drives and brakes so smooth…read morethat i am reminded of Johnson's every time i am behind the wheel!