We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.

Johnny came out from Lake Charles La to Bon Wier Tx, to our deer lease with an amazing attitude and…read morea "We can get er done attitude"! He was there within 2 hours with all the recovery gear needed and rescued our Skid Steer and 2500 Ram. A true legend amongst tow truck operators. His name is now permanently in my phone contact list. Budget friendly and high quality service with a smile! Highly recommended if you get yer self in a bind!

These guys are great! Called a towing service that was closer & got charged almost $300 up front &…read moreafter waiting over 3 hours, called Bayou.... they were there in less than 30 min and charged 1/2 as much. This is a place that helps you out, not rips you off!

Bernard is a very kind and humble person, which is very rare when you are calling around to find a…read moretow company because your truck broke down the last thing you need in that moment is for someone one top of all that to be rude and insensitive towards you. But no Bernard he is so nice and talks to you with respect and kindness and is empathetic towards your situation thank you so much for your help Bernard May the Lord Bless you and your works

Great Service My starter failed and I called Bernard's for a…read moretow. They came quickly and towed me to their shop where Rod changed my starter within an hour and I was on my way. The price for the towing and repair was very reasonable. I will use them again.

Quality. Great value for money. Timely service. Would definitely recommend and will call for…read moreservice when needed

Elite Towing will get your vehicle where it needs to go -- but expect to pay up to 3x the normal…read morerate. My 40-mile tow bill for a 24' Class C RV (under 12,000 lbs) came to $1,560. They produced a transcript showing they told me the cost upfront, but it felt engineered to protect them, not me. Even though I specifically asked the drivers to air up my new Michelin Agilis tires, they didn't. Later they claimed the tires were in poor condition -- completely false. Tires purchased in Nov. 2024 with fewer than 3,000 miles on them. They disconnected the driveshaft (which is necessary on my rig) but didn't reinstall it. Instead, they shoved it inside my RV door so I had to move it just to get inside. When I called to question this, I was told they're "not mechanics" and sounded very dismissive -- frankly, I got the impression they thought I wouldn't push back because I'm a woman. They also only accept credit cards and charge a 4% fee, refusing other payment options. My invoice showed 5 x $300 = $1,500 (plus fee), but the time of service was only 3.5 hours. They wouldn't give an invoice unless I requested it, claiming their payment processor "just doesn't do that." When they did produce an invoice, it showed my signature on the bottom, which was taken from the in-field process of payment sent in a text form that was required for the credit card payment. When I asked about using a smaller truck (my rig is far lighter than a semi), I was told only their heavy wrecker would work. They stood by everything, never acknowledging any overcharge or inadequate service. If you use them, get everything in writing, expect a very high bill, and don't expect customer service or fair consideration after they have your money.

I had a flat tire and was stranded in my truck for over 45 mins waiting on someone to change my…read moretire because my tools were not in my truck at the time, the first guy my Roadside Assistance people sent was a total joke didn't even have all the right tools to do the job......so I had to call back and ask them to send someone who knew what they were doing..... then they sent me The Roadside Specialist and it turned out to be the owner of the company and i couldn't have been more pleased....very professional and courteous and had me up and running in no time.....I would totally recommend him to any individual or business to use this company.....you won't be disappointed.

I requested my Ford Expedition to be brought to the dealership. This crew answered right away and…read morecoordinated with me. the driver was super respectful and the tow was very reasonably priced. I would not hesitate to call them if you need a tow.

0/10, don't recommend. These buttholes showed up, said "that looks bad," made it worse, and left…read more They said they were going to try to find a truck that could do it, but 30 minutes later we called and they told us they didn't have that truck. Literally all they did was waste 2 hours, make the wheel fall off, and move the truck into the Wendy's drive thru.

I recently had my Cadillac XT5 serviced at Navarre Cadillac and they exceeded my expectations on…read moreevery level. Let me tell you -- my 8:00 AM appointment was just that... an appointment. By 8:30 I received a text with a link that broke down exactly what was wrong with my vehicle, what each repair would cost, and allowed me to select which repairs I wanted done and approve them right from my phone. Convenient, transparent, and completely stress-free. My vehicle was repaired in a timely manner, and my service representative Chance Shoemake was responsive and on top of things the entire time my car was in their care. I never had to chase anyone down for an update -- he stayed in communication the whole way through. Navarre Cadillac has earned my loyalty and my referrals. I will absolutely be back, and I am recommending them to everyone. This is how a service department is supposed to operate!