Great experience here, highly recommend…read more I would highly recommend them for vehicle service. I live about the same distance from most Volkswagen dealerships in the Houston and Beaumont areas. I read the reviews from previous customers and decided to make the drive to Beaumont (67 miles) to have a Check Engine Light evaluated on my VW TDI. I got there at 0730 Monday after driving through some nasty rain. First, I was able to drive into the service area, out of the rain and was pleasantly greeted by Andrea who said they would try to work me in since I didn't have an appointment. I was able to wait comfortably in their well stocked waiting area. I had internet, tv and a quiet place to relax. There were several customers who had appointments that were promptly taken care of. I was glad to see that they were taken care of quickly. Everyone there was super nice to me while I waited. I had settled in thinking I was going to be there awhile but Andrea approached me after about 2 hours and said my car was done, they had replaced 2 glow plugs which were covered under warranty (2012 Jetta) and there was no charge. This experience made my early get up, nasty drive and not knowing what the problem was very pleasant. I would definitely go back for service and will plan on shopping there for my next Volkswagen.

Waited 4 hours for my tweeter speaker to be changed to then be told that the new one was broken…read morefresh out of the box. Why dont we check these things before wasting clients time? I grocery shop for my 3 kids every single time I have to go to this business because I know it is a day's trip ALWAYS and I want them to stay fed during our wait. This was a waste of my time, money, and patience today. You guys have me absolutely freaking fed up with the way you treat people who are not trying to buy a new vehicle!!! Do better for crying out loud, y'all are ridiculous.

I was quoted $690 by a tire store in Orange for repairing my car's brakes without them even looking…read moreat them. I went to Star Brake and Kenneth walked me through everything that wasn't wrong with my brakes then showed me the one thing that was wrong. I ended up spending a little over $200 for the repair. They're just a good old fashioned honest business, something we need more of! I would recommend them to everyone needing brake or shock work!

Y'all Kenneth and Cody are literal Godsends. I am so thankful for all the work and excellence…read moreKenneth put into not only my car but with me. So professional and real and so very knowledgeable! I think he is an addition that totally makes Star Brake more than 5 stars worthy! It is so refreshing to have a Gentleman be honest and real with a lady without her Husband or any real car knowledge! Blessings upon this Business!

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues. I'll go here again!

Most amazing group of people you could ever find. They made you feel like family. I wouldn't…read morerecommend anywhere else if you are buying a vehicle.

I have had nothing but the best experience here with Doggett Toyota! From the meet and great on the…read moredrive, and the service! Let me tell you how fast parts arrived and the communication through the whole experience was absolutely exceptional! Hands down best Toyota dealership in the Golden Triangle!

My skid plate came a loose on the highway , he heard me pulling in lol . He got me help right away…read more, knew exactly what the problem was , very helpful, quick , and affordable!! 20/10 in my book , I definitely recommend!! Thank you so much, I appreciate you guys!!!

This is my #1 go to for any vehicle issues or maintenance. Daniel and his crew installed a new…read moremotor in my 2008 Chevy a few years ago and still going strong. Other shops in the area wanted to charge me 8-10K. Mr. Muffler was half the price and not to mention the two day turnaround. Never have they tried to up sale or pressure me into buying something that I didn't need. Thank you for the great service that your shop has provided over the years!!

I they gave me all the information I needed to get a new transmission for my 2004 Mustang a few…read moreyears back. I also had them install it and they did an amazing job. Even gave a decent warranty on it. Overall they are a super professional group and they know what they are doing when it comes to transmissions.

Let me start off by saying I have been without my truck for 8 and a 1/2 months. I took it to My…read moremechanic shop that I have been using for years All makes on Blanchet st in Beaumont. Because my transmission had went out . All makes used ideal transmission 2 Rebuild my transmission. Once they got it back From ideal transmission. All makes reinstalled it .Drove it for A-day , had to bring it back to all makes because the transmission had went out .all makes took Trans out sent it back over to ideal transmission for repairs. solenoids went out so they replaced them .All makes reinstalled trans. I went to pick up my truck when it was ready at all makes, not long after. I picked it up transmission went out again. This time it was the torque converter And the pump gone out. Ideal transmission Replaced parts . Sent it back over to all makes ,they reinstalled it. I drove it for a little while about a month and transmission went out again. This time ideal transmission said they wanted the whole truck at their place, to see what is causing it to keep going out. I was out shopping when I got a phone call from Terry letting me know that The torque converter in the transmission was out . that it will cost me $1501.00 . I said oh no I'm not going to pay another penny . I asked her why is it that amount terry said its because they were not the ones who did the R&R labor , which is pulling out and putting in. I said That all makes said that you all wanted the whole truck there. To possibly see what was going on and repair it. When I said I'm not going to pay another penny .. Terry told me that she is going to have her mechanic guy stop working on it and not going to put tran back inside the truck because they had already pulled it out .I said OK that is fine all makes said they have no problem putting it back in. because I paid them the r&r but what was the reason asking for the whole truck if u are going to half as do the work .Ideal transmission ask for the whole truck. terry said they will replace the torque Converter And all makes would just have to put the transmission back .She says she would put transmission in the back of the truck and call All makes to come pick truck. Ideal transmission put the transmission in the front of my truck on the passenger side And put the torque converter behind the passenger seat With fluid still inside the torque converter. I did ask mark what could be causing the transmission to continue going out he said that all makes was putting it in wrong . that they kept busting the pump And vice versa With all makes mechanic shop. Mark said it could be the Fly wheeISo I replaced Fly wheel brand New also the transmission mount Was replaced So when my truck got back to all makes they installed the transmission. I drove it down the street and it went out again and I had enough I said I would not spend Any more money. And I wind up picking up my truck . I brought it to Ed's transmission they cost me $500 to get my truck back . Eds said that 4th and 5th gear is out the pump was good and torque converter was good but As you can see it was just one thing after another I talked to several shops and several people and they told me that ideal should have just tried another transmission but but unfortunately that was never done so here I ended up taking my truck elsewhere And having it repaired.. This is my experience with ideal transmission I could never enjoy my truck because the transmission kept breaking down Because of one thing after another ... If we would have only tried another transmission or you Are used better parts

Terrible experience. I brought my car for them to find issue and less than 2 hrs they call and told…read moreme what they said was the issue. So i had them fix replace my radiator which cost over $700. Get my car back its having the same issue. Obviously they didn't run any tests and just guessed the issue. I brought it back to them because it was still doing the same thing. They say they couldn't find anything else and they did tests on it. So im out of my $ with the same issue. I wont recommend them or bring my vehicle back! Horrible

1984 Buick LeSabre…read more Could have been more professional.. My car will not go into reverse without jerking really hard . It wasn't doing that when I brought the car in .