I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

This is my go-to spot to get my oil changed. The service is great, and it's quick. I have never had…read morea bad experience. The prices are reasonable too.

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

I'm in town for work, had an accident this morning on the way in. I didn't see any damage to my…read morevehicle, but was very concerned about driving it out of town after work today. I went to JC's and explained what had happened. Even though he was fully booked for the day, he took the time to put my vehicle up on the lift and thoroughly check out the undercarriage to make sure there was no unseen damage and even put air in my tires. And he didn't even charge me for it!! What a great guy!

I have been doing business with John Clark and his hardworking, competent employees for a number of…read moreyears. The local people who have taken cars and trucks to John and his crew keep returning when they need service on their vehicles because from long experience John's customers know their vehicle will be properly serviced at a fair price. Throughout my years of doing business with John, Nathan, and Phillip, they have been absolutely honest and trustworthy.

Best auto service company I've ever dealt with. Always get better than expected and never a bad…read moreexperience.

Great place to have your car serviced! Jared is very knowledgeable, took the time to explain…read moreeverything to me, and kept me updated on progress while having my car. My car is now running perfectly! Even better, the cost was a fraction of what the dealership quoted me! I will definitely be back anytime my car needs servicing.

Today , I almost got run over by an 18 wheeler going by the old line in the road, instead of the…read morenew ones, Road Construction sucks. Anyway he ran me almost into the overpass I was in the medium, when I rolled over something and my tire pressure was going down. Thank God I pulled into the Ace hardware and some very nice fellow with his Mom help put my spare on. He said to go across the way to get tire. Now, I called ahead to inform them what just happen and order me a new tire. Well, when they took the tire off the rim. My rim was busted also. I have a Nissan Rogue and they didn't carry that Rim. Which I understood, but I got upset because I almost died and now have to Drive back to New Orleans on a spare tire going 50 miles an hour. I didn't get anyone's name but I want to thank all of yall for helping me calm down and telling me where the nearest Nissan dealership was. Many thanks for yall help and kindness. I would recommend this business to anyone. They didn't have my rim, and being a woman traveling with my Daughter and Grandbaby they didn't try sucker me into buying something that I didnt need. Instead they calm me down enough to get back on the road. Many thanks to again to your wonderful crew.

The tires were exactly what I ordered, the price was honestly given, but I wasn't notified when…read morethey arrived and the service people need to be a bit more friendly. I spent $1200, but did not feel like they gave a crap if I ever came back again. Too bad.

They have great service and good prices a great small business to support in Bridge city!read more

This is a true family run, full-service gas station. A few mechanic bays for repairs, oil changes,…read moretires and inspections make this a one-stop shop. Polite, fast, professional and hometown. I wouldn't even think about taking my vehicle to one of the major chains when this local gem is available.