The perfect place that will take walk-ins for your pupper to get their nails trimmed and filed…read more We've been a customer since 2020 when we moved to Magnolia and we've enjoyed coming to this salon for Gustav (our dog) to get his nails maintained. Gustav is extremely sensitive to nail trimming, so they've done a great job to calm him down. The salon is absolutely clean and quaint, everyone is super nice and attentive. You won't be disappointed!

Communication could be improved as they didn't schedule the appointment (and also not with my…read morerequested groomer) despite emailing back and forth one month ahead. Overall professional groomer but a bit pricey in my opinion ($190 for bathing and shaving my dog). They explained why my dog was shaking a lot in details via email after I requested the information.

We have been taking our Lola here for about a year. I could not be happier with how wonderful The…read moreDowntown Dog Lounge is!! All of the staff members I have interacted with are absolutely wonderful! Lola is a rescue and did not especially love coming here at first and the staff members have been so patient with her knowing she can be a little anxious. We have also used the grooming services and Lola always comes home looking great! We also love that they text us pictures of our pup everyday while she is staying there. A special shoutout to Stormie who has been so wonderful with Lola! As you can see from the photo, they are best buddies ;

Do not bring your dog here for grooming if you have a doodle…read more We brought our Cavapoo in yesterday for grooming and he walked out shaved. I will never bring my dog back to this location after this experience.

Our boy gets so much exercise. He needs a full day of recovery. Dogtopia is the best! Enzo loves…read moreyou.

I really wanted Dogtopia to work out. We tried them once…read morefor a meet & greet and there was a miscommunication that caused us to be late for our appointment. Basically, nobody was at the front desk for 30 minutes and we were waiting to get helped. We decided to give them the benefit of doubt and try them a second time by boarding them for a day. Unfortunately, we were not told about an extra charge when we picked them up. Jake was the one who helped us upon pick up and I have to say - he has the worst customer service skills and I don't think we'll be returning. Communication skills are lacking within the team along with customer service skills.

We love shopping at Mud Bay! Having two big Labradors, lugging their food to our condo wasn't easy…read morebut they offer free home delivery!! Fantastic service and natural dog food and treats. The delivery folks always leave extra treats for the pups, which is so nice. So happy shopping local at Mud Bay Ballard!

The team at Mud Bay are rock stars! Things are stressful with the pandemic but they always are…read morefriendly and real. The protocol of coming into the store is easy to follow (although some people are oblivious ) but the employees are on it with gentle reminders. Thank you for being here to help keep our pets happy!

Had to come back here and edit my review. after posting the groomer did give me a call. I believe…read morethe person who called me name was Candace and she did offer for me to come in for a free touchup which I thought was very professional and a great offer . I am not going to take her up on her offer, cause I already fixed the problem myself, but like I said very appreciative and very professional Took my dog here cause we were visiting from out of town. The people were very nice and it was pretty easy to get an appointment. I do feel like the appointment was rushed. prior to the appointment they asked me if I could come in earlier but because of my work schedule, I was not able to. So I dropped her off five minutes before the time we scheduled for. when I picked her up, she looked great, but definitely look like the grooming service had been rushed and unfinished. I'm assuming this might be due to the fact that she seemed to be the last appointment of the day. I had to clean her up at home myself. She had many patches of fur that were longer than the rest. Especially around her tail and paws. I would say this is a great place if you need to quickly get your dog groomed the first time customer pricing was especially a bonus, but I wouldn't come back here a second time. This was a pretty amateur grooming job and I would not say it has the same high standards of other places I have been and will continue to go to.

What a pleasant new surprise in Cap Hill (especially for my treat-obsessed dog)…read more My dog, Rufus, and I were strolling around the neighborhood and our eyes were immediately drawn to the pinkness of a new store. Upon walking in, we were greeted warmly and with an abundance of treats (which my dog devoured gleefully). I decided to get Rufus's nails trimmed for $20, as it was great to hear that they do walk-ins on the weekend. The staff treated our anxious dog well, and despite his refusal and hatred of getting anything done to him (baths are especially hated), the staff was able to attend to his nails in a quick manner. He came out happy as a clam - I can't attest to whether that joy was from being done, getting an abundance of treats, or getting his long-overdue nails trimmed - but if he's happy, I'm happy. If you need dog maintenance or just want to stop in for treats for your pup, this place is really cute and has a plethora of adorable treats to buy. I hope this place continues to grow and serve the community of Cap Hill and all the furry friends.

Best pet store in town in my opinion. Been a longtime customer here. Bring my pets here every…read moreChristmas for photos with Santa too. Friendly informative staff. Can't recommend Wally Pets enough for any animal lover, pet owner, etc. They have a little bit of everything, and if they don't have it, they will order it for you.

My dog Lulu loves their lamb lungs (by pound). The price is very resonable. It is important to…read moresupport local business. We will go back soon.

We have been so happy with Daycare in south lake Union and Boarding at the SoDo location. Also have…read moretaken advantage of the dog grooming services. Yesterday, my dog's first haircut and it turned out better then I imagined! I let her decide and she delivered! Highly recommended, staff is amazing! Thank you!!

Do not go to Seattle Canine Club - below is our experience that I posted on Google…read more "We had our dogs boarded at Seattle Canine Club on 4th Ave for a long weekend. We are new to the area, and have not yet met friends we can trust to care for our pups. After research, we decided to board them with Seattle Canine Club. They hadn't been boarded before (they were watched by family back home). We paid approximately $500 for both our 6yo mutt and our 2yo labradoodle to stay. Prior to having them boarded, we took them for a day of doggy daycare to make sure they were well acclimated. Based on the initial visit (5h play day) and the reviews, we thought this was a safe place for our dogs to spend the weekend. Unfortunately, it was not. We understand that they do not receive the same attention as they would at home as the staff is caring for multiple pets, but what occurred was essentially animal abuse. Our labradoodle, Luka, gets frequent ear infections due to hair buildup and moisture (common in doodle breads). We sent him with ear cleaner (twice per day, must be wiped out of the ear) and an ear medication to prevent bacterial growth or yeast. We had also ensured that his ears were plucked, cleaned, and dried before dropping him off. We also provided three copies of written instructions as well as verbal instructions to care staff. Upon pickup on Sunday, we looked inside Luka's ears to find that he had chemical burns inside his ear as well as on the outside of his ear - a sign that the ear cleaner and medication were not wiped out of his ear after being applied. Further more, Luka was covered in pee - his paws, his hip area, and his belly. I am not sure if this was his own pee, or pee from another dog, but he was not dropped off on Thursday covered in urine. We understand that dogs may accidentally pee on themselves (or each other) but AT A MINIMUM send the dog home at least rinsed off. Upon bathing him, the water was absolutely filthy. Had the staff called us and let us know that he was covered in urine and offered to wash/groom him - we would have paid any expense. However, no call was made. Not about his ears, and certainly not about the urine he was covered in. My other dog, Meeko, is on doggie prozac for anxiety. Upon drop-off, we provided them with 4 pills and instructions to give him one pill per day (only Friday and Saturday since we were picking up on Sunday and had given him Thursday's). Upon pickup, there were still 4 pills in the container. This means that he was without his medicine Friday and Saturday, and Prozac is something that needs to build up in their system to work. Additionally, we received one photo of each dog for the entire weekend (which I had to request). Seattle Canine Club provided absolutely atrocious care for our two dogs, and we will never visit this establishment again. Additionally, we will be sure to let everyone know about the animal abuse that occurs when you think you are leaving your pets at a 'safe' location."

My dog loves City Dog! The staff are so caring and happy with the dogs. Bentley gets so excited…read morewhen we arrive for daycare. He so enjoys all his friends here. I don't take him anywhere else Since he loves it here. I have been taking Bentley here for daycare and boarding for 3 years. Always a great experience! Muriel

On May 7, I scheduled Pepper's first grooming appointment. We were especially excited because the…read morelocation is very close to my home. We booked a grooming service and were clear with the front desk about our expectations. We selected a tier 3 shortness level haircut and explicitly requested her entire body to be trimmed -- including her head, face, and a lion-style tail (fluffy end, trimmed shaft). Unfortunately, the results were disappointing. Upon pickup, Pepper shook her body and an excessive amount of loose hair fell off, which indicated she was not brushed thoroughly after the cut. In addition, the specific areas we highlighted were not properly groomed, and the cut across her body is noticeably uneven. I have attached photos for your reference. While I understand this was her first appointment and the groomer was seeing her for the first time, I want to make it clear that Pepper is a very calm and cooperative dog who is easy to groom. There should not have been any behavioral challenges affecting the outcome. Given the quality of the grooming service provided, we do not believe the results reflect the price we paid. We requested a discount or partial refund for the visit, and have not heard from anyone. We followed up two more times and still nothing. We hope this feedback can be used to improve quality control and communication in the future. We will not be back again.