I was as excited as one can be about a pet store when I learned a Petco was going in next to the Whole Foods on 15th. The Magnolia, Ballard and Queen Anne area are amazingly devoid of big box pet stores, which is probably a good thing for many reasons except one. Unfortunately this meant we ended up driving to Crown Hill or U District to get pet food because we choose not to feed our cats the small batch, hand cooked, gluten free, unicorn meat stuff available at boutique pet stores. That stuff is great if it's your thing; it's not ours. Enter Petco, a five minute drive from our house. This is probably the cleanest and nicest Petco I've ever been to. I'm sure it's due in part because the place is new, but they've also seemed to step up their game in how they've designed their displays. Perhaps they're catering to the area or trying to fall in line with Whole Foods. The store is very heavy on on organic and natural pet food, to the point that I had trouble finding the regular stuff I was looking for. If I'm honest, I thought their selection was kinda weak in this and other departments like litter. I got everything I needed, but I didn't get the specifics brands/sizes I usually get at the other locations. The employees were all exceedingly polite and helpful. I kinda wanted to punch them for being so chipper... but that's just how I am. :-D All in all, a solid addition to the area. read more

This Petco is set-up/organized in a way that actually makes sense and makes shopping easy. They've always got an excellent selection (note: I only shop for dog items) and the staff is super helpful if you've got any questions. I have never used the grooming services. Dog training classes with Barbara were PHENOMENAL. She patiently and compassionately trained my rescue dog (and I) all the way from "Adult I" through earning her Canine Good Citizen designation. She is a teeny bit disorganized, but makes up for it with her talent. In my experience, the pet sweaters are pretty crummy quality, but the return policy is great...you can get a new one, even if yours is already worn and torn. read more

We've been coming to this location for the past 2 years for all of our food, toy and grooming needs, but never again. We are no longer Petco loyalists after our experience with groomer - Robin - today. It was a total nightmare from the outset but I'll fast forward to the end when she accused our 2-year old Frenchie of biting her hand during his nail "trim" (in parenthesis because, well, look at the photos...). First off, our dog has never bitten or shown any measure of aggression to any human or any animal under any circumstance. Ever. Also, he's been getting his nails trimmed at this location at least once a month since he was born, but now all of sudden he's developed a bite? I find that highly unlikely. What I find more likely is the possibility that Robin was doing such a terrible job trimming his nails (again, the photos), that she screwed something up so badly she caused him pain which led to a reaction. I mean, just looking at the photos gives me pain! Finally, Robin was completely unprofessional about the whole thing after the fact. She showed me her hand and said, "He bit me right here," and pulled it quickly away. Not seeing so much as a discoloration or scrape (our dog does have teeth, after all), I asked to see her hand again. She said she didn't have to show me again and promptly informed me that Mishka was no longer welcome at Petco. Okay - Good riddance! We'll be taking all of our pet business elsewhere now. read more

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I have worked as a dog groomer at several locations and this one blows me away! The staff in the salon are friendly, upbeat, knowledgeable and genuinely love dogs! The dogs know this - there are far fewer issues with "problem" dogs than other locations. They will also work with you to suggest helpful items and even collect them for you at checkout (your pooch's personal shoppers!). The store associates are also extremely knowledgeable and glad to help. Walking into the store is always a treat, as you are surrounded by laughter and doggie kisses. Can't be beat! read more

The place is nice and some of the staff is very nice, they seem really stingy with selling crickets tho, what's the big deal with buying a lot? Now I'm just ordering them in the mail. They do a lot of cage maintenance so you know the pets are rather healthy. read more

This is sort of a repost of my original review for the Grooming Salon. We took our 5 month old, 10-15lbs ish miniature poodle for his grooming. They offer puppy grooming. When we picked him up, he was freaked out and shaking. We figured he will eventually get used to it. But They banned him after his first visit because he was not well behaved. He is apparently welcomed for nail trimming but not for the grooming. Seriously, what do you expect from a 5 month old puppy. Not very many of them behave well at bath time. You are the professional groomers, you should know how to handle dogs on the grooming table. If you can't handle a puppy, don't offer puppy grooming service. We never had a single complain from any of them. read more

It's a Petco, a.k.a. some good basics mixed with a lot of junk. We get recycled newspaper litter here, as well as hay and sometimes food (the basic Kaytee pellets) or treats for our rabbits. My biggest qualm is that they sell foods that are really not good for rabbits, like pellets with "treats" mixed in and sugary yogurt drops. Also, many of their wooden chew toys are not labeled for what kind of wood they are. There isn't a lot of guidance on a real healthy rabbit diet available in the store. Skip the Petco treats and get veggies next door at Whole Foods instead! read more

Great place to shop. Good friendly Staff and very helpfull

Took my Cairn Terrier for grooming and will definitely be a return customer! The two groomers we spoke with were friendly, and took time to really understand how I wanted my dog to look. I was given an estimated time on when to return and a phone call when she was ready. My little girl came out looking spiffy, happy, and smelling amazing. While she was being groomed I did a little shopping. I needed some help finding a couple items (so many choices!) and the woman I spoke with was helpful and knew right where to find what I needed. Looking forward to a repeat experience! read more

This is much larger than I thought it would be! The store is bright and new and has everything I could think of for my pets. It's laid out differently than my usual Northgate location, but things are pretty well marked, so it didn't take me too long to find what I was looking for. It is convenient to stop in when I'm shopping next door at whole foods. I also like the rewards system. Since I spoil my cats I get quite a few $5 coupons. read more

This place continues to disappoint. They have my dog a bath and entirely forgot to trim her face and feet despite me booking that. I book her for a cut, then they don't have someone trained to groom her, just bathe her. How is the at my problem, when that's what I booked her for. I can't stand this place. Will not be going back. It's worth it to book with smaller, local groomers who actually care about customers. read more

We were so happy to meet the helpful staff at Petco when we got our first dog!! They guided us on food, equipment, we took an obedience class -they really know their stuff. HOWEVER, calling for grooming appointment was told he needed his rabies shot and they were available on Sunday from 1-4. We arrived to find out the hours are 1-2:30...had to go elsewhere for that. Then I gave him oral flea treatment at home only to have them say we can't get a hair cut for 3 more days (never thought to ask if was oral or topical!!!)....when we finally get the guy in for grooming, they cut the end of his tail off and he had to go to emergency vet clinic. It was very traumatic for our family - after 2 weeks, it is still not healed. The store is great for advice but I would NOT take my pet to the groomers - accidents happen but this was the final mishap and we aren't going back. read more

Too boss (Madeline was exceptional the sweetest person so truthful and honest with her fish experience the best experience I've got from petco ever stayed on the phone with me for time answered didn't show no passive aggression was very genuine coming from Atlanta it's hard and she's showed me the best Seattle experience just over a conversation very direct person :) needs a raise or a upper SOMETHING KEYS TO SOMETHING thank you so much Madeline read more

This is for the awful grooming department. I walked in to make an appointment for my dog. When I got there, the girl at the counter asked if I had an appointment. Told her this would be my first time here, so I wanted to book the appointment in person and to give them the vaccinations records. She just took my name and number, my pets name and told me they have opening that Saturday at 12 pm, which was 6 days away, so I booked it. I wanted to give her the vaccine records, but she told me just bring it when I come in. All this without even really looking up from her computer! So that Saturday I came in with my dog, the same girl on the reception desk asked if I had an appointment. I told her I had a 12 pm appointment. When I told her the name, she searched the computer for my name. Then asked if I was at the right place. I told her I came in in person 6 days ago and made the appointment with her. She then said " there you are, I was looking at someone different. Then said she would be right back and went inside the grooming area and was talking to another staff. After waiting for five minutes, she came back out and told me that "there computer sometimes act up, that she doesn't know what happened, but that my appointment was deleted! I was mad, and asked what happened. All she can say was I don't know, but I remember you coming in to make the appointment. Which I replied "yes, you wrote my info on a scrap of paper and told me you will enter it later, so what happened? Again, the I don't know answer! I then asked to speak to the manager, who turned out to be the same person she talked to earlier. The manager was worse since she absolutely has no customer service skills, did not even apologize! All she kept saying was " I don't k ow what happened, but I can give you a discount for your next visit. I told her I won't need it since I won't be back. She then said maybe they can squeeze my dog in, but probably won't be done till 8pm! What? I won't leave my pet there for more than 8 hours when it only takes 2 hours at the most at other groomers! I was very disappointed and angry with how they handled the situation. They need to train their staff on customer service! First, don't write appointments on scrap paper and wait to do it later! Second, manager needs to apologize first and not just say I don't know what happened! I won't ever go back to this horrible place for grooming! They don't deserve even a one star! read more

Got our pups nails trimmed and they were so kind and welcoming and did a fantastic job! Super quick too! The store is clean, organized, and modern looking. Staff super friendly and will definitely be back!! read more

We are visiting from out of town and come from a warmer climate. I came to this Petco in Seattle, supposedly the nicest City ever. It was very close to closing time and so I try to quickly pick out the blanket I wanted for my dog. At 9:00pm exactly, as I was picking up the blanket I wanted, I was told that they were closed and I could no longer make any purchases. Thanks, Petco, for caring about the comfort of my dog. read more

Staff is helpful and products are reasonable. This one star is for the grooming department. Unreliable- frequently closes early due to staffing. Should call ahead every time. read more

I'm not sure if we came here when Petco had their "A" team working or what but the service was excellent. Chris, the manager in the fish department was very informative and helpful. He was very patient with my girlfriend and I even after we literally asked him one question after another about fish, tanks, heaters etc. Chris really knows his stuff! The staff in the front end were all great too. Petco is definitely not the cheapest but I don't mind paying a little more if I know I will be receiving superb customer service. read more

do not come here for grooming!! I took my 9 month Shih Tzu puppy here to be groomed. His appointment was at 1:30. I received a call at 6:30 to be told that he was being "sent home." The groomer, Robin, claimed that he was too aggressive, growling, and biting. When I arrived, he was completely traumatized and uncontrollably shaking. All they had done was give him a bath and trim around his eye. He had been there for over 5 hours. I'm assuming he sat in a kennel for 4.5 hours. Today I took him to Downtown Dog Lounge on Elliot. The amazing groomer, Katie, said he was the most well behaved Shih Tzu she has groomed her 10 years of experience. She said he displayed absolutely no aggressive behavior. DDL deserves your business, Petco definitely does not. read more

This is a review for the grooming department and not a reflection on the store - the store is great! After two good grooming experiences at this location, we brought our 10 month-old goldendoodle in for her third grooming, and did not have a great experience; we won't be returning. Our dog has been through basic puppy training and is a very well-demeanored and well behaved dog (for her age) and when we went to pick her up, the groomer noted that our puppy did not behave well and even attempted to bite the staff when they were drying her. This is odd in itself as my dog has never bitten anyone and is just about the most submissive dog I have ever encountered (shes a goldendoodle for god's sake!). I apologized, thinking that my dog likely got antsy (AFTER THE 7 HOUR SESSION) and proceeded to pay and leave the store. As soon as we left, my dog basically ran to the nearest grass to relieve herself (multiple times), so they clearly didn't take any potty breaks during their overly long session which could be a contributor to her not-so-great behavior. The situation got worse when we got home. My dog was acting extremely skittish and almost depressed for multiple days (which is extremely unlike my normally very happy puppy)! I'm not sure what happened during the session, but I will not trust the staff with my dog again. The haircut turned out fine, but I have a feeling they don't treat the dogs they are grooming with as much care as they should. It has been a full week since my dog's grooming session and she is just now starting to act like her old self. read more

I'm so upset about the service, my dogs where butchered there haircuts are awful and uneven. Second time I have been disappointed with the service. They tried to up-sell service at check in I declined and I feel they did the the quickest job to expend least amount of effort. 130.00 latter and manager say oh sorry. Can't recommend stay away read more

Took my 3 month old French Bulldog to get a bath and nail trim. Took almost 2 hours to get done as we had an appointment and still took this long. I would have rescheduled if I had known. Upon picking him, the worker had my dog playing with him at the front desk and walk in and she responds with "who are you here to pick up?" The one you're holding lady. I find that a problem as you don't know which dog belongs to who and you were one I dropped him off with. Lastly, get home and I notice a limp and him licking his paw. I found a small cut and one of his nails split. This isn't quality work and won't be bringing my dog back here to be groomed. read more

Charlie has been coming to Petco since he was a young puppy, he had his first bath at 10 weeks old. He is so comfortable with Robin, she always gives 110%. She pays attention to detail and provides excellent grooming, I won't trust my furry baby with anyone else. Everyone at the Interbay store is always friendly and helpful. read more

The employees I talked to weren't very friendly or helpful. Lots of cool stuff for your pets. Nice area, too.

This is for the grooming department specifically, which I will actively dissuade people from visiting. 1. I called ahead and asked for a price, which they quoted at $60. This is less expensive than our usual groomer, so I thought I would give them a shot. But when I went to pay, the cost was $77--the price of our usual groomer. Which would have be find except that they did a terrible job. 2. I gave specific instructions on what I wanted, and they did the absolute opposite. When asked to keep the head and face long, they shaved it. When asked to not touch the ears, they cut off all his curls "because it's better this way." I had been very direct and the woman seemed to understand what I wanted. But apparently they have never groomed a doodle before. 3. I asked them to shave my pup, so I knew it would be short. But the result made him look like a child had taken a razor to him. Incredibly choppy- a complete mess. Then there are sections under an arm with long hairs that haven't been touched. 4. To top it off, they hadn't given him a potty break for the nearly 5 hours he was there. I ended up having to take him to another groomer to get them to help fix it. Bonus: he smelled terrible. I washed him immediately after getting home and he still smells like their products. read more

My daughter has been looking to adopt a pet hamster for quite a while, we visited 2 Petco and decided on this Petco on 15th Ave Interbay which she saw a Long Haired Teddy Bear hamster. She immediately fell in love with the little guy with dark grey and white fur. We went back again 2 days later to adopt it, we were met by Jen (I think), whom I was told was the Manager of the small animal department. The first question she asked us was if we had a 20 gallon tank to house the hamster. No, we dont but I quickly told her we already have a slightly smaller critter habitat we bought for hamsters. She told us we HAVE to buy the 20 gallon tank in order to adopt the hamster, saying our cage is too small. I explained again that we had 2 previous hamsters ( 1 teddy bear and 1 short haired teddy bear) that lived in that habitat and they were comfortable and fine. So I asked 'are you saying if we do not buy the 20 gallon tank you are refusing us in adopting the hamster?' She said 'Yes'. We walked out the shop totally shocked, disappointed and disgusted by her attitude and coldness! She was not friendly, totally not keen in explaining alternatives or giving us other options to consider. My daughter burst out crying all the way home in the car. She was sobbing uncontrollably, greatly saddened that she don't get to see her hamster that wanted as a pet so badly. I was quite shaken by this experience, it was horrible and we will not return to this Petco again. read more

I absolutely love the care and service at this location's grooming center. The entire team is pleasant and helpful, especially Hannah. She is very calm and my rambunctious puppy absolutely adores her. Thank you for the care you take with my little guy. read more

Petco - Pet Stores Near Me - Seattle, Washington

For a city Petco, it's a decent size. Every once in a while they run out of a few items, but everyone is super helpful to find an alternate or order it for you. I come in to stock up on food since the local place is a bit more pricey near me. It's near Whole Foods so you have a place to grab a snack and sit outside with your pup after grabbing items. read more

5 stars and this is why - Super friendly, nice, helpful, understanding staff super organized, clean, great selection puppy playtime. My personal experiences here have been great, i looked forward to coming here for my pet supplies. I have a dog and 3 fish and everyone is just so personable and fun to talk to! I always love browsing the selection of dog clothes and accessories. The employees always impress me with their knowledge and friendlyness! OK.. when I bought my baby beta I dropped the bowl ! and it broke ! and I freaked out! The fish man made it a great experience and saved my little fish and gave me a special bag to make sure it could relax after almost dying.. I was so happy with how nice and accommodating everyone was to me considering I was making a mess, threatening baby lives, and screaming. I have had a dog over 3 years and so many other pets over the years and locations, this is my favorite petco of all time! I have lived in bremerton, tacoma, seattle, I have been to tons of petcos in my life, tons! this is my #1 so i had to write them a killer review thnxguys :) read more

I had my Australian Labradoodle groomed by Sunni at Petco after having a terrible experience at their competitor. Sunni listened to what I wanted, she got down on the floor and ran her hands through his coat. She knew that I did not want him shaved as the other outfit had done. I asked when she could groom him and she said how about tomorrow morning. She had him for hours and he was absolutely beautiful when I picked him up. Now everywhere I go, people stop to comment on what a beautiful dog I have. I would highly recommend Sunni to groom any dog especially this breed as she totally gets it. I gave her a card with instruction on how to trim his face and that's exactly what she did. I can't say enough great things about Sunni. read more

So glad they put a store so close I can walk there. It's super clean & they have lots of helpful staff. One time my dog got loose & got out the door & a staff gal ran outside with me to catch her. Now that's service. read more

Robin in Pet Grooming at Petco is the best. My Pekingese "Babycakes" looks great and never puts up a fuss when it's time for her "spa" day.

Every Petco I have ever been to has been a huge disappointment I make it a point to order stuff online but after having three shipments from my cricket vendor arrived messed up and desperately was needing crickets for my tons of arachnids I decided to find a local place. I was shocked by how clean the store was no one greeted me but I actually kinda hate when people sit up my butt bothering me, I instantly went to the betta department to check how many sick bettas I needed to save and to my surprise every single betta container was clean and every betta was healthy and vibrant with good color I have never seen such a thing at any Pet store I have ever been to. I finally asked someone to help me with crickets and the cricket bin was clean and did not smell I had not a single dead cricket in my order which usually there is a bunch and the sizes were great. Whilst standing in line I found a 40$ filter in the perfectly placed clearance bins which were where you stand in line for only 7$ which is working great and the lady that rang up my purchase was genuinely interested in my animals and we talked a bit. Joshua the manager was friendly as well and very prompt I could tell he was training someone and was very kind and gentle with them. read more

Excellent customer service! An employee helped me find a new cat food for my very finicky cat and I was amazed she liked it! The prices were within reason too. The store was clean and bright and I will go again. read more

DO NOT take your cat (or pet) here for grooming!! I had my cat bathed last week and when I picked her up they said she had "broken one of her claws but it was okay". I didn't think much of it, until a few days later when I tried to inspect my cat's foot. She would NOT even let me near it! I took her to the vet today, and $200 and 2 hours later they informed me her ENTIRE nail had been ripped off (just like if you ripped an entire nail of your finger) and the bruising went up her entire claw! I just cannot believe this happened to my cat while she was under the care of Petco. I called the grooming manager who was very nice and was able to issue me a refund for the appointment, but when I went in and asked the store manager John if there was anything else they could do to offer a gift card or discount on my purchase (I had to buy special cat litter while her paw heals and only Petco carries it) he said sorry no "unfortunately these things just happen". EXCUSE ME?! Cat's do not just have their entire nail ripped off while getting a bath. Nor do their owners have to listen to them SCREAM AND HOWL for 20 minutes at the vet while getting it treated. THESE THINGS DO NOT happen - I even asked my vet and she said it was very rare for a cat to lose an entire nail. The vet was glad I brought her in right away because it could lead to a very serious infection. My poor car (and myself) are traumatized and I will NEVER EVER make another Petco purchase, nor allow anyone else to have their cat possibly get bathed there. read more

High marks for Barbara the dog trainer at this location. She is excellent with my Scottish terrier boy and also communicates well with me on how to work with him. read more

Wow. What a horrible customer service experience I had here. Went in to purchase some topical flea medicine for our cat and couldn't find the specific brand name I was told to purchase by our vet. Innocently asked the cashier if they had it and he was an absolute a-hole in his response "We don't carry that here and I don't know WHERE you might find it." Mmm Kay. F*ck you very much. Will never be back. read more

This is for the grooming department review. If you are a puppy owner, don't take your love here. They can only handle dogs that understand the grooming process or dog shaped statues. I should have read all of the grooming department reviews first before I took my puppy there. We have a long hair small dog who needs periodic professional grooming done. We practiced 'Bath and Brush' before at home so he will be somewhat ready for the professional groomers. Unfortunately, I don't have professional tools and bath systems at home. He wasn't scared of bath and brush though he wasn't super good with bath and brush ... he isn't like 5 years old dog who had many many practices. We all know that we can't wash puppies daily so we can make a 5 months old puppy an experienced pro. One day, we asked for ear hair removal on top of the puppy haircut. When we picked him up, we were told that our puppy wasn't a happy camper when they tried to do ear hair removal. They told us that they can't muzzle the dogs anymore so they couldn't finish his ear hair removal. I mean do all the groomers expect a 5 months old 10lbs long hair puppy to be a statue when they are getting a grooming service?????? We understand that dog and groomer's safety comes first... but really? I mean... he isn't a 150 lbs unfriendly mad dog... On top of that, they put him on a service refusal list for bath/brush service for good. (we didn't know this at the time.) Oh, and we paid for the year hair removal service. After that, we have been trying several local groomers near us. We never had a complaint from any of them. He is now almost a year old and he is fine with bath/brush. We loved these local groomers, so we decided to keep this Petco as an emergency backup. Well... an emergency happened and we tried to take our dog for bath and brush, only to find out that they will never accept our dog because how he was when he was a 5 months old puppy. They said they can take him in for other services. Don't worry Interbay Petco Grooming department, we won't visit you ever again. read more

Bought a small new aquarium setup at a 10% discount because of damaged packaging. Got the tank home, filled it with water, and realized the included filter was broken (could not be detected until submerged in water). Called the store and they asked me to bring the receipt and come in to resolve the issue. To avoid having me drain the tank entirely and return the fish, they simply refunded the whole setup as it was not worth much outside of the filter rig). Could not be happier with how the team handled our issue. Super nice and attentive staff. read more

I have brought my Goldendoodle here three times for grooming in the last ten months and they have always done a fantastic job. I am very picky about my pet's haircut, and Teenya ensures that my pup comes out looking fresh. I would suggest giving this place a try for your grooming needs, as always just ensure you specify how you want your pet groomed! read more