This review is long overdue! Our dog, Kona, did Tom's four week board and train program in March 2023-- but that should tell you the longevity of his training methods and how he has transformed our dog and our lives! This review is long, but I hope it's helpful to anyone looking to make the commitment of doing a board and train for their dog.
Our 3.5 year old 55lb rescue Pit Mix did the four week board and train at Tom's house and was able to work with Tom, Bailey, and a couple other trainers during her stay. Prior to training, Kona was reactive on leash -- barking/lunging at other dogs, unsure and anxious at dog parks, and had very little (zero) recall off leash. It was stressful to walk her, let alone try and introduce her to other dogs. In the house, she is a model citizen -- the calmest, cuddle bug -- loves people and to be a couch potato. She also had a bad habit (our fault) of sleeping in our bed and would not listen to us when we tried to get her off the bed. When we let her out into the backyard, she would never come when called and it turned into a game of chase to get her back in the house at times. In general, it was clear she didn't respect us or listen to us. Kona also had car anxiety, as a result from a fender bender months prior. She would plant and lay down in our driveway, refusing to get into the car. When she finally got into the car, she would pant and be anxious the whole car ride. It was clear her confidence was shaken.
Because she is low energy and more timid, my husband and I were not sure how she would cope with a board and train environment, especially with other dogs. We have never boarded her before (friends watch her when we travel) and she had only been to a doggy daycare once (and didn't do particularly well...).
Before training: I was a nervous helicopter parent, unsure if I could be without my dog for four weeks. I was also afraid that my dog would lose her personality and come back a robot. I researched several training programs in Seattle and was unsure if this was the right approach for Kona -- to be honest, it felt like 'overkill' -- she was a good dog, and great with people. However, I knew she needed help to become the best version of herself. Tom was gracious and connected me to a former client who I spoke with for almost 30 minutes on the phone to understand her experience and heard her glowing recommendation. Tom also allowed my husband and I (with Kona!) to tour his home and see where she would be staying, walking us through in detail about his training methods and showing us where she would be crated alongside other dogs in training. (Another thing I was worried about since we never did crate training). It was so comforting seeing his home and training space before we committed to any contracts.
During training: Tom sent us updates via texts (pictures and videos) and always took the time to reply quickly if we had questions. Since she is low energy, Tom worked with her to ensure she stayed engaged and did not overdo the training sessions. About one week before the end of the program, we did an in-person 'train the trainer' session at Tom's house. It was so good to see our Kona, but so hard to leave at the end. She did great during the session and showed us her new tricks (place, down, walking in a heel). Tom also showed us how to use the prong collar and e-collar which were tools we had never used before and it was reassuring to be taught by a professional to ensure we were using them properly and safely for Kona.
After training: At the end of the four weeks, Tom brought Kona home to do an in-home session with us to set us all up for success. Prior to this, he sent us links to some elevated dog beds to buy which we used to reinforce 'place' with Kona at home. Tom spent over an hour with us in our home, showing us how to keep up the training from everything about how to feed her, put her in place, correct her if she did not follow a command.
Now: almost one year later, Kona is our same lovable goofball, just with impeccable manners. Her recall is reliable, she listens to us, and we trust her on walks. We use the e-collar to let her roam off-leash at parks without worry. We had a great trip to the Oregon Coast over the summer and she loved running free on the beach. She stayed in a 'heel' and 'down' when horses walked past -- a huge accomplishment for us! She listens to us in the home, sleeps in her own bed, and is generally more relaxed. She is more confident outside of the house, and especially with car rides. She hops right in now, something that was a non-starter prior to training. She still does not love meeting new dogs, but she is much closer to neutral -- which was our goal. We learned that not all dogs need to be social butterflies, and we are better owners now that we know when to advocate for her in various situations!
I highly recommend Tom and the team at Leaps N Bounds and am so glad that we decided to do the program for Kona. read more