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    Petco

    3.2 (109 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Reviews With Photos

    Depressed turtle

    The service here is inexcusable. No one helped me for 45min it's. There's one lazy guy who sits behind the counter and just looks at people who he knows needs help. I wouldn't recommend your just gonna be wasting your time and plus half the animals here look half way dead

    My dog when I first adopted him: truly matted. Results after going to Pawbillion in Bellevue. What's up with that Petco.

    I cannot recommend bringing a havanese here for a haircut. They seemingly have no idea how to cut their hair and just buzzed my dog until he was naked. During the intake, I said puppy cut, keep waterspout tail, lil' trim to ears . I was actually shocked when she asked if I wanted them to cut the ear to the leather and then preceded to show me how short that would be. Just picture Llyod Christmas. It didn't make sense and I should have left then. They showed me the hair length samples and I picked the 2nd to shortest one (7 I think). I take my dog to get groomed at our usual place every 8 weeks, sometimes sooner. They had to close unexpectedly for an emergency so I took him to Petco. He had typical maintenance mats and he did not need to be shaved almost to the skin. I've also never had my dog react poorly post-grooming but for the past 48 hrs he has been extremely anxious and low energy. His daycare commented on his behavior AND his haircut. ‍ When I adopted him over a year ago, he was indeed very matted. I'm attaching pics of then and now. Back then, I took him to Pawbillion in Bellevue and they told me he was matted and would need to have a closer cut then I asked.... you can see the difference in outcomes. Both around the same prices. Crazy if you ask me.

    Julya S.

    Did not get greeted at the door, just given the "look"... but the person after us got a very loud "Hello! welcome!"... ok... Came in to purchase a bunch of fish & plants to our 3.5 week 29 gallon set up with my kid, after a super bad nite in emergency room, to cheer both of us up. The lady with long gray hair in aquarium dept. ignored us. No, literally! I finally gave her the eye contact and said "Hi, how are you?" No response, she was busy being busy, I guess. I stood before the tanks for at least 15 minutes, making my selection. She did not ONCE ask if we required assistance. Another woman came by and she jumped to help her right away to grab some goldfish, while chatting like a sunny day. Made us feel unwanted. My son asked me to leave & go to another location (kids feel energy, people ). I told him I'm going to give her a chance. When she approached me, she seemed angry with me being there. Her aggressive attitude was NOT appreciated! Not once has she asked if I was a newbie (I am seasoned) & needed advice (I did not, just wanted a quick transaction & go home), she just dove into patronizing me on the fact my new set up is 3 weeks old and I need to wait before introducing any fish for 6 weeks (what?!) or I will be responsible for them dying... then kept repeating they will have to deal with me bringing in dead fish so make sure I keep the receipt (said it in a very very unpleasant tone as if I am an inconvenience to them). So I stated I did not intend on returning anything if it's my fault, to which she stated "fish feel pain and we want to make sure they go to a good home" EXCUSE ME?!!! I said to her since she doesn't want me to buy any fish, I will only get 3 neons, not 6 nor any others as intended, she again switched up and said "oh go ahead, you can, again I just want you to be aware your tank is not ready and they will die"...bla bla bla! I don't care, bottom line is- she.was.RUDE! She asked questions then literally jumped into an argument about every answer I gave her!!! Listen! You are my new local store I moved back to my childhood area down the street. I will be your regular. Be KIND but most importantly professional to people!!! I do not appreciate your nonsense and your unsolicited advice and patronizing is not appreciated, especially on a day like me and my son had. The only explanation I have to this treatment is they were racist. I will give it another try and will update my review. She was hardcore picking on us, it does not take 6 weeks to cycle a new tank, especially if we did not use tap water & everything is set, tested & ready to go! Stop with your unsolicited advice, it felt super uncomfortable to be serviced by your angry energy and judgement. PS: I just realized... maybe she couldn't see I was a grown ass woman under my mask, she treated me like I was a teenager & she was my angry mother... horrible!!!

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    8 years ago

    This store is great. The staff are all amazing and easily the most knowledgeable out of any pet store I've been to.

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    Page 2 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    Just wanted to add that I brought our dog Sam in today and Bjorn gave him an awesome haircut.

    Mentioned in 4 reviews

    Read more highlights

    Leaps N Bounds K9

    Leaps N Bounds K9

    (46 reviews)

    Shorewood

    We adopted our dog, Junie, from a shelter in August 2025. She was around a year old. On walks, she…read morewould bark at other dogs and sometimes people which made walks miserable and embarrassing. Indoors, it was jumping, and a constant need for attention and stimulation. It felt like she couldn't relax, or didn't know how, or maybe just didn't want to. So by extension, we couldn't either. We live in an apartment and even just taking her to the rooftop relief area was becoming a hell. I went down the same training rabbit hole many people do. YouTube videos weren't helping. They didn't explain what to do if the method in the video didn't work--which they never did for me. We decided to do some weekly training classes with a dog trainer we found through Rover. She taught Junie plenty--like any German shepherd, she's a very quick learner. She was trying to use counter conditioning to help Junie stop reacting so strongly to other dogs. And while Junie learned a lot, things weren't getting any better. She understood all the commands, she knew what was expected of her, but she almost never chose to do what we asked. It felt like we were constantly competing to be the most interesting thing in her world and we were fighting a losing battle. It was extremely frustrating and we were tired. It was clear to us that there was something important we were missing. We so badly wanted a dog we could bring to breweries, hikes, and backpacking trips and we were starting to wonder if we weren't a good fit for Junie. Assuming you've also been down the internet dog training rabbit hole, you've probably also seen people talk about how board and trains are a waste of money. We were nervous, but Tom came highly recommended by a friend of ours and we were at our wit's end. We didn't want our lives to be so entirely ruled by our dog--it wasn't healthy for any of us. We reached out to him in October and she stayed with Tom through the month of November. Best decision EVER. We were right about there being a missing link--it was our relationship with Junie that needed to be adjusted. Yes, we are her loving caretakers, but we are also people she needs to respect and listen to. It's now January and we can take her anywhere that allows dogs. She will stick by our side in a heel without a leash, whether on a sidewalk, at the beach, or in the forest. She can walk past a dog a foot away without reacting. She lays down next to our table at breweries. She stays in place until we release her. When she's playing off leash, she comes when we call her. We genuinely couldn't be happier! Here were my worries going into this: Would WE get enough training through this process to be able to continue things once Junie came home? --Absolutely. There was a learning curve of course on our end with the ecollar, but I truly did feel prepared by the time we got her home to continue her training. Tom is great at answering questions along the way and after your dog comes home. It hasn't even been 3 months since we adopted her--will it have a negative impact for her to have such a big change so soon? --If this is the position you're in, please don't keep suffering, just make the call! Dogs in general are a lot more resilient than we give them credit for. I honestly feel that sooner was better--it meant less time for her bad habits to get worse/more ingrained. No regrets here at all. Will the training stick? --Yes but it's entirely up to you. As long as you're continuing to keep your dog accountable, you'll definitely keep having the dog you want. Maybe my dog just needs more exercise? --I mean exercise is important, but you shouldn't have to exhaust your dog to get it to behave. We had started renting out Dog Yard through Roam three days a week to try and exhaust her. Probably exhausted us more than her lol. You can absolutely trust Tom and his trainers with your pup and I promise you if you've been struggling and things haven't been working--reach out to Tom! I can say wholeheartedly that this was the best investment we've ever made.

    I want to start by saying how much I wish I wasn't the first person to leave a less than 5 star…read morereview. I really wish we'd had the amazing experience everyone else has had-It's why I chose Tom and Leaps N Bounds. My dog is a rescue who was found on the streets and drove several states away in a crate in a van-crates are traumatic to her. She had broken teeth and hurt herself in the past when kept alone in a crate. It's been hard to work with-for the first year we had her, someone always had to be at home and boarding and grooming were high-anxiety. I expressed all of this to Tom-of course my dog would be in a crate for training and I really hoped that training could help-but extremely worried that my dog would break another tooth. I expressed this exact worry to Tom almost every time we spoke. He even said to me once in reply that I "was so caught up in (dog's) past that I couldn't see her future." I thought maybe I was overly worried about it and decided to trust Tom with the training and gave him dog's Trazedone to manage her just in case she couldn't handle being in the crate. We got a couple of great videos about dog's training. He even sent us a link to the "maximum security" style crate he had her in on amazon and said he hadn't seen the problems we described. I was really excited for her to come home. When we went to the first homecoming owner training at his house, I noticed she still had dry kibble in her bowl, which meant our feeding instructions weren't being followed-dog gets a mix of wet/dry food and water. I asked about the leftover food and Tom mentioned that she'd been "bratty" in the crate recently and hadn't finished her food for the past couple of days. While this is highly unusual for dog, I dismissed it initially as stubbornness around plain dry kibble. Dog came home the next day, Sunday June 29. She was licking her lips a lot, but I thought it was anxiety. Wednesday July 2nd, I finally decided to look at her mouth, and was horrified to see her large upper right canine was chipped/broken so badly that the pulp was visible. This has been a massive and very expensive disruption in our lives. We want our 2 year old dog to have a long life with her tooth. Veterinary dental specialists are hard to find and come with 2-3 months waits. We've since spent many hours (and already over $1k) at emergency vets, xrays, and finding dental specialists who do root canals/crowns. We've can't take her to daycare or her cage-free boarding facility because she can't play with other dogs until it's fixed (per her vet). We've had to find in-home boarding people for pre-booked vacations and work travel. We finally got to see a dental specialist Thursday after a two month wait. The estimate for a root canal is $5-6k, and a crown is $10-11k. At that cost, our dog won't be made whole again, we have to settle for the root canal and annual xrays to make sure it's not infected. And we have to wait two more months for the actual procedure-still impacting our lives with no daycare, no playing with her friends. I gave two stars instead of 1 because dog is a lot better on her walks and can come with us to cafes and the market now which is great. But if I could do it again I would ask how many hours a day would my dog be in the crate, how closely will she be monitored, and what happens if she gets hurt. I'd listen to my gut about having my concerns dismissed and placed on me for "holding back my dog from her potential." You know your dog best, and if your dog is a rescue with related behavior issues, I recommend looking elsewhere for training. We did let Tom know when this happened, and all he offered was to have a call about it because "email is impersonal" (and leaves a paper trail?) but he didn't share what he thought needed to be discussed. As upset as I was at the time especially, I wasn't up for a chat about it unless it involved concrete resolution steps. There's been no follow-up since. I don't consent to my dog's name being used in any replies.

    The Woof and Wag - person and puppy in a park

    The Woof and Wag

    (51 reviews)

    Fremont

    Took on the interesting challenge of our Doberman puppy--all 40-60 lbs of him, so far--with great…read moresuccess, guiding us from a place of feeling confused and uncertain, to more confident and seeing real progress. For example, our puppy used to pull badly on walks, and would also hit his limit quite early on (like, two blocks) and want to return home. He was so keyed up he couldn't even take treats on walks. I couldn't understand how to make progress. Joyce helped us interpret his behavior, and worked through our endless series of walking aids (various harnesses, head halter, prong collar, various lengths and styles of leash..!) until we found an effective combo. After a few weeks of consistent work, we took our first successful walk all the way to the dog park! I am so excited for our dog's continued progress being a good dog out and about in the world. Thank you for helping us, especially when we were really discouraged.

    Joyce is an incredible trainer and a wonderful human! Shortly after bringing home my puppy Harper,…read morethere were some biting/herding behaviors that I couldn't manage on my own. During our first session, Joyce taught me the basics about dog's behaviors, my role in the relationship, and the power of positive reinforcement with training. She provides a write up after the first session that I've referred to many times in the last few months. I signed up for additional sessions and it is safe to say that Harper and I are better dogs/humans from our time with Joyce. In ~8 weeks, Joyce trained me how to train my puppy and provide the structure she needs, and taught Harper how to harness her intelligence and curiosity for good. We've both come so far, thank you Joyce! I would highly recommend Joyce to anyone.

    Nitro K-9 - Beso

    Nitro K-9

    (240 reviews)

    Steve and his team of trainers at Nitro K9 are the real deal. Both our young dogs have benefited…read morefrom Nitro's level 1 and 2 classes, and so it's very easy to recommend Nitro if you're looking for a trainer. It is worth acknowledging that Nitro makes use of prong and e-collars in their training method, and if you have concerns about these tools, I am happy to report there's nothing to be concerned about. I have witnessed my dog gaze up lovingly and with attention at Steve while under his guidance on a prong collar; you could feel the genuine connection between trainer and dog. This kind of experience was enough for me to put any concerns I had aside and welcome the training. It's also worth noting that Steve himself can be a bit of a personality, unafraid to speak his mind and get into a range of discussion topics. Underneath the personality is a genuine human, who wants nothing more than for dogs to receive the training that will most help them get along inside the home and the world. Thanks, Steve and Nitro K9 for your help with our dogs!

    After suddenly losing one of our dogs in October 2025, our 10 yo Doberman was so heartbroken. He…read morebecame critically ill, resulting in over $5,000 in emergency vet bills and little improvement. We swore to no more dogs but then we saw Mia, a 9-month-old, Doberman puppy found on the street in LA by animal control. Her leg was degloved, necrotic and filled with maggots. She was intercepted by a rehab, received amputation and much needed medical attention. We followed her story for a couple months, hoping she would find a home, but she didn't. Somehow, we caved, did the unthinkable and flew to Los Angeles, scooping her up and driving her back to Washington in a rental car mid-winter. She was terrified, ferrell and full of dominant "spicy" energy so we booked an appointment with one of the top positive-treat-based trainers with reactive-dog expertise in the state, to help us introduce our dogs upon return and it was a disaster. Our senior exploded in pure terror, barking and lunging. She tossed treats; they ignored her. Twenty minutes in she shrugged, said she had "no magic wand," sent us home and refunded half our session. 2 days later she emailed us suggesting we rehome Mia to a foster "for our safety" which felt like a slap in the face. The very next day we thoroughly researched every trainer in Washington, and Nitro K-9 stood head and shoulders above the rest. I emailed Steve and he called back within minutes with genuine understanding, zero judgment, got us in within days and made our 2-hour commute in separate cars well worth it. In the first ten minutes Steve had both dogs calmly obeying, walking together on leash, and listening! He instantly saw what the other trainer missed: our senior was fear-reactive, meaning he was scared. Steve and North have taught us clear communication and connection with our dogs. They've taught us how to properly command quick correction and full attention using high-quality prong collars, like a mother dog's natural nips. No pain, no fear, no endless treats or bribes, just genuine praise, affection, and connection, the way real bonds and parenting work. He showed us how to step into calm leadership so our dogs could relax, trust, and stop carrying the burden themselves. He stayed by our side through every panicked text, every "what now?" and our dog's transformation is nothing short of miraculous. Mia is happy, confident and loves her big brother now. Our senior knows his role and is playing with her like a puppy again. They love each other and actually enjoy being together! If you're a reactive, rescue, fearful or high-drive dog parent, have been let down by "treat-motivated training" and have avoided prong collars because of the myths, you have been misinformed like we were. Don't give up, stop scrolling and call Nitro, I promise you won't regret it! IWe are forever grateful!

    Petco - petstore - Updated May 2026

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