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    Petco

    3.2 (109 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Recommended Reviews - Petco

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    Reviews With Photos

    Depressed turtle

    The service here is inexcusable. No one helped me for 45min it's. There's one lazy guy who sits behind the counter and just looks at people who he knows needs help. I wouldn't recommend your just gonna be wasting your time and plus half the animals here look half way dead

    My dog when I first adopted him: truly matted. Results after going to Pawbillion in Bellevue. What's up with that Petco.

    I cannot recommend bringing a havanese here for a haircut. They seemingly have no idea how to cut their hair and just buzzed my dog until he was naked. During the intake, I said puppy cut, keep waterspout tail, lil' trim to ears . I was actually shocked when she asked if I wanted them to cut the ear to the leather and then preceded to show me how short that would be. Just picture Llyod Christmas. It didn't make sense and I should have left then. They showed me the hair length samples and I picked the 2nd to shortest one (7 I think). I take my dog to get groomed at our usual place every 8 weeks, sometimes sooner. They had to close unexpectedly for an emergency so I took him to Petco. He had typical maintenance mats and he did not need to be shaved almost to the skin. I've also never had my dog react poorly post-grooming but for the past 48 hrs he has been extremely anxious and low energy. His daycare commented on his behavior AND his haircut. ‍ When I adopted him over a year ago, he was indeed very matted. I'm attaching pics of then and now. Back then, I took him to Pawbillion in Bellevue and they told me he was matted and would need to have a closer cut then I asked.... you can see the difference in outcomes. Both around the same prices. Crazy if you ask me.

    Julya S.

    Did not get greeted at the door, just given the "look"... but the person after us got a very loud "Hello! welcome!"... ok... Came in to purchase a bunch of fish & plants to our 3.5 week 29 gallon set up with my kid, after a super bad nite in emergency room, to cheer both of us up. The lady with long gray hair in aquarium dept. ignored us. No, literally! I finally gave her the eye contact and said "Hi, how are you?" No response, she was busy being busy, I guess. I stood before the tanks for at least 15 minutes, making my selection. She did not ONCE ask if we required assistance. Another woman came by and she jumped to help her right away to grab some goldfish, while chatting like a sunny day. Made us feel unwanted. My son asked me to leave & go to another location (kids feel energy, people ). I told him I'm going to give her a chance. When she approached me, she seemed angry with me being there. Her aggressive attitude was NOT appreciated! Not once has she asked if I was a newbie (I am seasoned) & needed advice (I did not, just wanted a quick transaction & go home), she just dove into patronizing me on the fact my new set up is 3 weeks old and I need to wait before introducing any fish for 6 weeks (what?!) or I will be responsible for them dying... then kept repeating they will have to deal with me bringing in dead fish so make sure I keep the receipt (said it in a very very unpleasant tone as if I am an inconvenience to them). So I stated I did not intend on returning anything if it's my fault, to which she stated "fish feel pain and we want to make sure they go to a good home" EXCUSE ME?!!! I said to her since she doesn't want me to buy any fish, I will only get 3 neons, not 6 nor any others as intended, she again switched up and said "oh go ahead, you can, again I just want you to be aware your tank is not ready and they will die"...bla bla bla! I don't care, bottom line is- she.was.RUDE! She asked questions then literally jumped into an argument about every answer I gave her!!! Listen! You are my new local store I moved back to my childhood area down the street. I will be your regular. Be KIND but most importantly professional to people!!! I do not appreciate your nonsense and your unsolicited advice and patronizing is not appreciated, especially on a day like me and my son had. The only explanation I have to this treatment is they were racist. I will give it another try and will update my review. She was hardcore picking on us, it does not take 6 weeks to cycle a new tank, especially if we did not use tap water & everything is set, tested & ready to go! Stop with your unsolicited advice, it felt super uncomfortable to be serviced by your angry energy and judgement. PS: I just realized... maybe she couldn't see I was a grown ass woman under my mask, she treated me like I was a teenager & she was my angry mother... horrible!!!

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    2 months ago

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    1 year ago

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    4 years ago

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    7 years ago

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    Page 1 of 3

    Ask the Community - Petco

    Review Highlights - Petco

    Just wanted to add that I brought our dog Sam in today and Bjorn gave him an awesome haircut.

    Mentioned in 4 reviews

    Read more highlights

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    This is apparently a really good groomer, but it seems they are already at capacity with clients…read moreand do not need any new customers. At least that is how I interpret their failure to respond to any of my inquiries. If they are no longer booking clients or responding to their website inquiries, then they should simply put a notice on their website saying, "No longer accepting new clients, for now. Thank you for your interest."

    The best dog groomer in town! This mobile groomer will come to you to save you the hassle of a trip…read moreand the grooming session is worth every penny. My 6 month old yorkipoo got his first grooming with Diane. Diane was attentive, calm, very good with my puppy and did an excellent job. Also, I appreciate her asking me what style of cut I wanted. I asked for a trim so his hair doesn't look like he got buzz cut. She seems to be very good with dogs. My pup left happy & even cuter then when he arrived. He received so many compliments so I'll definitely bring him back for another grooming. Little Bear Grooming will be my puppy's main go-to groomer. Can't wait to bring him back for another cut! Workstation/Facility: Clean, spacious, sturdy table & tub Products: pet friendly products and all the proper tools for trimming nails, cleaning ears, teeth cleaning Customer Service & Groomer: attentive, friendly, and considerate of the owner's and dog's feelings, easy to schedule an appointment, convenient Haircut/Style: cute round face trimming, I like how she trimmed and shaped his leg fur, rounded out his paws, he smelled so good and felt so soft

    All The Best Pet Care

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    EDIT: I removed names from this review, as I discovered we were given the wrong names by another…read moreemployee. The gentleman had on a newsboy cap and the woman had reddish hair (forgive me for not having better details, I was so sad. But the sentiment remains the same.) There are businesses you visit, and then there are places that become part of your family's story. All The Best falls firmly into the latter category. Since moving to Ballard, our dog was a regular visitor. He'd shamelessly help himself to treats from the bins, tail wagging with pure delight at his "successful" heist-- the cashiers were always so gracious. And on top of that, the store regularly hosts wonderful community events (like the wading pool they set up during farmers market days.) But it was on our dog's final day that the staff last Wednesday morning truly showed us the greatest kindness. We brought him in one last time, and they let him steal treats to his heart's content. Without being asked, they prepared a goodie bag filled with food and treats he might enjoy, and they gave me forget-me-not seeds. In a moment when I was completely broken, they showed such genuine compassion and understanding. Those treats kept Teddy calm and happy in his last moments, and I will never forget the incredible kindness of their gesture. If you're looking for a pet store where your furry family members will be truly welcomed and cherished, where the staff genuinely cares about your pet's happiness, and where you'll be treated like family, this is your place. Thank you to the team for being such beautiful souls. You've made me a customer for life.

    My dog ate a pig ear from here... this is one of many that she has had in the past but my first one…read morefrom this particular shop. My dog has been dealing with constipation and yellow liquid poop for 4 days for what can pass through. I am considering taking her to the vet today. They really should talk to the vendor they are receiving these from as they are obviously selling pig ears with a lot of fat or grease that is causing constipation.

    Petco - petstore - Updated June 2026

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