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    Updated 2 months ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Recommended Reviews - Petco

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    Ratchet half done haircut because they stopped cutting her hair after they cut her ear off
    Christine B.

    Yesterday I dropped my family dog off for a grooming at your location and a very Trumatic event happened. My mom and I were at the Vida Cantina nearby having a margarita while we waited for her grooming to finish. We got a call from them assuming it would be the call saying that she was ready. Note Daisy, our dog, has been going here for a long time and this is not her first grooming with you so you know who she is and you have experience with her. My mom when she picked up the phone was told by the manager of the location that Daisy was being rushed to the emergency room but they would not tell us what was happening. Not even if it was serious or minor. Just left my mom and I am complete fear and confusion as we dropped our drinks and ran to the car, racing to the emergency room. When we got there we were told that she cut a "cut". What you can see in the pictures is absolutely not a freaking cut. You guys took a chunk of her ear off, just figuring her ear for the rest of her life. You are not charging us for the grooming and you're not charging us for the emergency bills, of course, but to be honest that's not enough. This was very Trumatic because you would not tell us anything and at the same time you downscales her actual injury. Imagine having a chunk cut out of your own ear lobe. Daisy is the puppy of my family and especially my little sister who got her as a gift. She's been in tears all night and all morning with what happened. You guys need to make this right and do more than just cover the cost that you obviously already have to cover. A good business would be giving hundreds of dollars in gift cards so that we can spoiled Daisy with tons of toys and treats. That would be the right thing to do. Please contact me if you're going to make it right. I had to give her Xanax last night for her to calm down. WE WERE GIVEN NO EXPLANATION as to what ever happened or how it even happened. Daisy is a member of our family so this really hurts!

    Tony say ,Thank You.

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    5 years ago

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    Petco Support

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    3 years ago

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    7 years ago

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    6 years ago

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    7 years ago

    They were so good with my puppy. She was nervous and she spent time with her and made her comfortable! Wonderful staff and a great grooming!

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    Dexter V.

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    5 years ago

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    Ask the Community - Petco

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    Busy Dog 603 - Left to right: Luna, Cookie and Callie enjoying a beach day with some humans :-)

    Busy Dog 603

    (2 reviews)

    Don is awesome! He is patient and kind and goes above and beyond for you and your pup. When we got…read morea second pup and were worried about our first dog being territorial he drove far out of his way to come see us the day after we got her and help our dog adjust to his new little sister - and moreover, help US to feel more comfortable that we could handle anything that may come up. One of our dogs has many health challenges that make him very difficult to train and two trainers we used before Don gave up on him. They said there was nothing more that could be done. But not Don. He has been a game changer and we're so grateful! He has done a ton of research on (and has brought us to try) special tools we can use and has even bought special treats just for our little guy. He has endless patience with our pups, and moreover, with us. We have worked with Don on both of our dogs and will absolutely continue to work with and recommend him highly to anyone looking for a dog/people trainer who you can trust with your pups and count on to help you understand and better communicate with them. Don is the absolute best around!

    I highly recommend Don and his approach to dog training. He helped us get started with our rescue…read morepuppy Bear. We had several sessions where he came to our home and worked one on one with us and Bear. Having this one on one time in a familiar environment really made the sessions effective. He really has a way with dogs and also has a very comfortable demeanor with us humans being very patient and answering all our questions and concerns.

    Sue Carney's Real Life Canine Academy - Sue's logo taken from her website

    Sue Carney's Real Life Canine Academy

    (1 review)

    Sue was recommended to me by a cousin who was working at a dog boarding facility in Hampton, NH and…read moreI am sure happy that she did. Sue works out of Club Canine in Portsmouth, NH along with K9 Kaos in Dover, NH in addition to at your own home personal training and pet sitting/training. Chewie was an abused dog on death row in Arkansas and I had taken him to a group trining class at Club Canine in Portsmouth run by Sue. Chewie was the only small dog in the room but she made sure to give each dog and owner personalized attention and he graduated the class with flying colors; after a while he looked forward to going to these weekly classes and stopped trying to cower away from the door or pull me away from the building. After graduation my husband and I hired Sue for at home personalized training with Chewie to get him used to being near and interacting with other dogs. Of course Chewie will always be a work in progress and I curse the individuals who hurt him but he has made giant strides for such a little guy, thanks to the help of Sue. A few years later we found another rescue that we had fallen in love with, she was found in a hoarding/ breeding home in TN and was rescued after Animal Control found out she was pregnant. One of her puppies did not make it and after working with her very loving fosters she started becoming healthy and was ready for adoption. Velma, being so young, came with a whole new set of issues and we called upon Sue again for at home training which she always followed up with emails. Velma has problems with potty training plus she and Chewie were not getting along by any means and Sue helped us immensely. After several months of working with the dogs, taking Sue's advice, they are now best friends and I have a hard time remembering those first few months. My husband and I ended up buying our first home recently and hired Sue yet again for at home personalized training as the dogs become acclimated to their new space, environment and neighborhood surrounded by families with their own dogs. Sue practiced walking around the neighborhood with us and the dogs by pointing out body language and how to react in the situations that came up. She was also kind enough to bring her new pup, Nacho, into the back yard to observe the dogs behaviors with one another. I highly recommend Sue's personal training AND group classes as each have added so much to our lives with our rescue pups. This career choice was definitely a calling! We all love Sue so much, dogs included, we found out she does overnight care and she will be looking after Velma and Chewie when we go on a mini vacation later on this year! This is coming from a person who doesn't trust a soul with her dogs and would usually just take them on vacation with us.... Sue is the most trustworthy person I know and I trust her fully with my fur babies.

    Kara's Pet Care - Luke Skywalker the Great Dane. He loves to overnights!

    Kara's Pet Care

    (9 reviews)

    Kara and her staff are remarkable. I have had them train my "Covid" puppy Willow, she has…read moreblossomed under her tutelage and I am confident I can handle her in most situations. To highly recommend them and have done so to many fellow dog owners.

    I recently moved to Maine and contacted Kara's Petcare on the recommendation of my vet. I was so…read moreexcited because it seemed like they would be able to offer daycare for my dogs and some auxiliary training if needed. They also said they did transport to the daycare facility and boarding on occasion. It seemed perfect. I should mention that there are Kara's pet care facilities in Portsmouth, Berwick, and Falmouth. First I was asked to set up a meet and greet with one of their associates at my home so she could meet my pets. It took me many tries to get through many unreturned phone calls, but finally we did set up the meet and greet and that went well. Then I was asked to set up an app and an account before we could actually schedule any dog care. So I set up the app and the account. Then I was asked to drive my dogs to their facility to see if the dogs would "be happy there." So I drove my dogs 25 minutes to the facility. When I got to the facility I was told that they were supposed to stay there for a day assessment and then I should come and pick them up. This was not communicated to me earlier, and I had not budgeted an extra hour of driving back-and-forth. Then they would reschedule the assessment and they would come and pick up my dogs for the day-long assessment. All before any dog care could be scheduled. So, still not on the calendar. So to summarize: you need to go through a long process of scheduling a meet and greet, then you need to have the meet and greet, then you need to sign up for the app, then your dogs have to be assessed to see if they will be happy. I'm just thinking that anyone who's busy enough to need dog care is too busy for this multilayered, multi-step, poorly communicated process where phone calls, texts, and emails are returned only about half the time.

    Petco - pet_training - Updated May 2026

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