I tried taking my rescue dog to get his nails trimmed and before even getting in the door he was…read moreanxious seeing the pictures of the dogs on the windows so he started barking. I walk in, and a lady was behind the counter, shaking her head, immediately said, "ma'am, we can't help your dog!" I was so embarrassed I was treated that way. I understand he is an anxious dog and we are training him but he is a rescue and he has anxiety. I was hoping that maybe someone would've come out and talked to me to explain why they can't help me instead of shaming me in front of other customers.

They do a fantastic job! They are like family and they love all of my dogs as if they were their…read moreown. There is a true comfort in that.

I've had nothing but a great experience from Ward's. Our 1 year old German shepherd is our first…read moredog and we took him to Ward's for their board and train (pup is home on the weekends). After just the 1st week we noticed a big improvement in him listening to us and calming down. They are great with communicating to us while he is there and Turbo is excited when he gets out of the car and sees where he is when we bring him there- tail wagging and all!

Justin did an amazing job working with our 2 fur boys! Our very nervous pointer mix and super…read moreenergetic pit mix did the 2 week board and train and it was worth EVERY single penny!!! Our boys are much better listeners, walk fantastically on leash together, exude so much confidence, and so much more. Not only did their manners drastically improve, they had a ton of fun during their training. Thank you so much Ward's Dog Training! Highly recommend!

Amber was so amazing! She is well spoken and articulated everything so well, it made the training a…read morebreeze! We've struggled for a while with our Belgian Malinois, jumping, pulling on leash, and her excessive barking! But with Bark Busters' help we saw immediate changes in her behavior and couldn't be happier! Thank you so much!

We have three dogs each needs work on different behaviors from a very timid to food aggression…read more We have completed traditional obedience training(sit, stay, come, heel, etc). The dogs did well but this type of training did not addresses some of the behavior issues. Amber came n and observed the dogs and all the family members so we could address the issues with all the dogs and family members. We were able to come up with a plan. The first stage of training is going well. There will be home work. It is easy and works well. If you have tried other trainers and still need help, I would contact Amber.

Lori and staff do a good job. We've used them several times and our dog does very well in their…read morecare.

I left my dogs for 8 days when I picked them up they were dehydrated, very skinny like they had not…read morebeen fed. We brought 32 bags of food to feed them over a 8 day period. No food returned. When we arrived home my two dogs were acting like they were traumatized. They are both are hurt in the rib cage area and cry when touched. My two girls are Beagles have not barked one time since returning home. I feel my dogs were neglected. I will Shiloh Road Kennel again. The one single woman was caring for was appear to be many many dogs. She had no help.

We took our almost 6 month old Whoodle Petey to be trained at CK9. The entire place was spotless…read moreand Heidi welcomed him and explained the training process to us. During the first week there Heidi drew a bead on his intelligence and stubborn nature and let us know that he would need a firm but affectionate hand. She did not let him get away with his reluctance to submit even though he was pouty about it. When we picked him up, we were amazed! He followed our commands during our training session and retained much of what he learned. We had to go out of town for a funeral and then a few days later he was neutered, so he had a disruptive week but has gone back to obeying most of his commands. He even stops at doorways though I forget he is supposed to do it. Petey does have a larcenous side and is a stealthy counter surfer. He needs to be watched carefully and we are trying to tame the bandit in him. Otherwise he is delightful and fun to be around We had a house full of company last weekend and Petey did great with everyone, including two boys aged 10 and 12. Everybody fell in love with our sweet, smart, well behaved boy! We are so grateful to Heidi and EJ for giving us our darling, smart and obedient Petey. We give CK9 the highest praise and would recommend them to anyone who wants a well-mannered, well-trained canine companion. Yay!

I can't say enough good things about Complete K-9 Training and especially Heidi! We have three…read moreBoston Terriers -- Rosie, Charlie and Lola -- and anyone who has Bostons knows they come with BIG personalities! Each of our three is completely different, and Heidi took the time to understand each of them individually. Rosie needed help with her anxiety, while Charlie and Lola had their own personalities and behaviors to work through. Heidi knew exactly how to approach each one and, just as importantly, taught us how to be better, more confident owners. The difference in our three dogs has been incredible. We have more control, better communication, and a much better understanding of what they need from us. Having three dogs with different personalities isn't always easy, and Heidi gave us practical tools that actually work in everyday life. What I love most is how much Heidi genuinely cares. She doesn't just train your dogs and send them home -- she wants the entire family to succeed. We are SO thankful for Heidi and Complete K-9 Training. If you're looking for a trainer, especially if you have multiple dogs or challenging behaviors, I wouldn't hesitate for a second. Heidi is the BEST! Rosie, Charlie & Lola give her 15 stars -- 5 each!

I've had dogs my entire life and it's always a little concerning when it's time to hire a new…read moresitter. Finding Charrli at Mutt's Be Fantastic was amazing. Her professionalism and communication calmed all my concerns about leaving my pets for an extended period. She spent plenty of time caring for my pets and had no trouble feeding and medicating my high maintenance dog. She will be my first call every time I need a pet sitter.

From the owner: Mutts Be Fantastic is here to help our clients communicate effectively with their dogs and help to…read moreenrich their lives! From board and train services to group classes located at Cripple Creek Kennels in Midlothian we aim to help your grow with your canine and create an amazing relationship.

BEWARE OF THIS FACILITY!!!! Would rate 0 stars if I could…read more Booked our freshly one year old, completely healthy, labradoodle for the 3 week board and train. Dropped him off 5/23/2026, went to our in-facility training on 6/6/2026 and he was perfectly fine (wanted to jump on us and kiss us but they didn't let him because he was in training to learn to be a better boy... wishing we got to have a few more kisses from him), facility contacted us 6/10/2026 evening and said he was being weird and that they'd monitor him, we had to put him down 6/11/2026 just 4 days before he was supposed to graduate and come home to us. Facility was so cold about the whole situation, didn't even apologize for our loss and has since ghosted me after requesting a refund (because not only do we no longer have a dog to use the service we paid for, we didn't even get to complete the course). The facility had him tested without our permission and the results showed he had contracted a contagious virus, which could have only been from this facility. He was a young, healthy pup who had never been around other dogs. We are so heartbroken and just hope this doesn't happen to anyone else who entrusts these people to care for their fur baby. I've given them plenty of time to try to make things right amicably. I am a very understanding person, but the fact that they couldn't even muster up the dignity to even respond to me was my last straw. Everyone who considers this facility needs to know the damage they have caused our family. Sammy boy was our baby girl's first birthday present last year and they were the best of friends. They were supposed to have the best childhood together and were completely robbed of that. I truly believe he would still be with us if we didn't enroll him at the Collar Club. edited to reply to owners response: perfect example of deflection and trying to save your business. all of that is false. you don't have the decency to respond to my emails but can be a keyboard warrior on a review... exactly the type of person I expected I was dealing with. "hearts go out to the family" lol

This review is long overdue. I sent my puppy to The Collar Academy about 18 months ago for five…read moreweeks. He was never a bad dog but I wanted him trained to walk with me off-leash and he would occasionally have resource-guarding issues that I wanted to break. During the five weeks, I got to visit him only once but I knew he was in great hands. Shortly after I picked him up, we went on a road trip. And that's when strangers first started complimenting how well-behaved he is. After returning home, we started going back to his favorite dog park and people always asked how I got him so well-trained. A few months later, I guess I finally decided to try walking with him off leash following not only the training they gave him but me. I was shocked I actually had better control of him off leash than on. The Collar Club is definitely the best investment I've made in my dog and I'm so grateful I did.

We've had a great experience working with Mr. Sam! Our dog has always been full of energy and…read morereactive--especially when someone comes to the door. He would bark, lunge, or jump if people knocked or even walked by, and I had kept him in one-on-one play at daycare because I wasn't fully confident in his interactions with other dogs. But after just the first session with Mr. Sam, we saw a noticeable difference. He not only helped our dog become calmer and more manageable at the door, but also gave us the tools and knowledge we needed to work through the behavior. By the second session, Mr. Sam had our dog calmly off-leash and playing with other dogs--including a puppy!--in a way I never imagined possible. He really understands dog behavior and is incredibly skilled at guiding both dogs and their humans through the process. Much of the progress is also specifically about me learning to manage my own nervousness due to his previous behavior and history - and trust the process, and Mr. Sam is great at walking you through that. If you're willing to follow his guidance and put in the effort, you'll absolutely notice a big improvement. I now feel more hopeful and empowered, and I'm already seeing a change in our dog's behavior both at the door and even in the car (another place he tends to go crazy). Looking forward to the continued progress--we're so thankful for his help!

My boyfriend and I recently adopted a toy poodle from a rescue less than a month ago and we were…read morehaving trouble with him adapting to his new environment. He didn't have the best relationship with my boyfriend at first, he was scared of him and wouldn't let him hold him, but after we had Sam come in for a consultation, it seemed like that all changed. We are going to continue to work with our dog with the tools that Sam gave us but even after one consultation, we saw immediate results. This was an eye opening experience for the correct way to train a dog. If you are even considering to get a dog trainer, go to Sam!

Can't recommend this place enough. Shelby groomed my Aussiedoodle named chewy and he looked…read moreawesome. Pricing was super affordable and he looked so cute! I would recommend to anyone. They even have convenient early morning drop off and late afternoon pick up which was helpful with my schedule. 10/10 grooming in my opinion.

Bad customer service, never answer the phone, and barely accommodating. When they aren't answering…read morethe phone during the day they will read your Facebook messages asking questions pertaining to your dog, but will not reply or call back. Also had them attempt to cancel a grooming appointment the day of. Will not be using them anymore.