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Midlo Mutt Hut

3.6 (18 reviews)
Closed 7:00 am - 9:00 AM, 5:00 pm - 7:00 PM

Services - Midlo Mutt Hut

Pet boarding

Midlo Mutt Hut Photos

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Recommended Reviews - Midlo Mutt Hut

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Reviews With Photos

Sophie & Cooper after a day of grooming!
Traci U.

We love the Midlo Mutt Hutt! They take such good care of our two pups! They come back smelling great and looking beautiful! Plus, they have a great time playing with the staff and other dogs! The staff are extremely professional and listen to what you ask for! One of our dogs is over ten years old and they take great care of her! They are affordable!

Julie C.

I am not often wowed, but the Midlo Mutt Hut wowed us this week. I called last weekend for a grooming appointment for my mini Goldendoodle, and they were completely booked until Friday. I mentioned my pup was scheduled for surgery on Friday, and I had hoped to have her groomed prior. The person handling my call, and very busy, offered to call an additional groomer to see if she could take an the appointment even though she was scheduled off. I received a call back shortly to confirm I could bring my girl in on Thursday ahead of her surgery! My husband dropped & picked her up from her grooming appointment, and we were so happy with the job! She looks beautiful! He immediately scheduled her next appointment. Thank you!!

They take great care of my fur baby every time he comes to stay! I always HATE leaving him as he is literally my baby But he's always happy to go in with no fuss and that makes this mommas heart happy

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3 years ago

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3 years ago

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4 years ago

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6 years ago

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5 years ago

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4 years ago

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6 years ago

I absolutely love this place. My toy poodle, Pippin & golden doodle, Ronan are always perfectly groomed. The price is very reasonable.

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8 years ago

I took my dog 2 times now for grooming and she seems to like it ! the people are friendly and she looks and smells good when I pick her up !

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5 years ago

Do not take your dogs here. Unprofessional staff with little to no experience, very rude.

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6 years ago

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7 years ago

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Review Highlights - Midlo Mutt Hut

I called last weekend for a grooming appointment for my mini Goldendoodle, and they were completely booked until Friday.

Mentioned in 3 reviews

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Gully Animal Hospital

Gully Animal Hospital

(22 reviews)

This vet has gone downhill fast. We have been taking our dogs to Gully Animal Hospital of…read moreMidlothian for 8 years and will not be returning. After having issues with them last year due to their staff not updating records we gave them another opportunity this year and once again, they proved they are a vet to avoid. For a second year in a row our dog's records were not updated correctly and services performed were not on record, forcing us to come back in for another appointment so that we could order our dog's annual medicine. They do not care about your animal but rather just get you to come in as frequently as possible. Sad to see what used to be a good vet gone.

Being new in town I read great reviews about Gully Animal Hospital, loved the idea of it being an…read moreanimal hospital and having boarding as well. But sadly my experience was not what I expected. I used their boarding services twice, the first time it was okay, no issues, the second time my dog came back home not looking like himself, very down and acting odd... a few hours after we got back he threw up literally everything inside him... I had never seen him throw up that much! When we called Gully to ask if he was acting off, or if he ate something abnormal or if they noticed anything unusual their response was that he was perfectly fine, no issues at all... which was frustrating because if I were to make an appt to see the vet (at the same place) the first thing the vet would ask is: where was the dog? did he eat normal? Did you notice something unusual? And my answers would have been: he was at your clinic and I have no other answers for you. So I let it go and he was fine a few days later. Then I took him for grooming and two things happened: 1. They called and said his ears were infected and he needed to be treated but went ahead and did the treatment ($300) before my husband said OKAY. So they didn't wait for us to approve the treatment. 2. He was sent home with 2 big, burns/cuts on both his ears and didn't care to tell us that they either burn him or cut him...couldn't tell what it was... bottom line the scabs got infected and they were not accountable for what happened, didn't even apologize, even tried to tell me it happened when he was NOT in their care which is completely false and also said it was probably because of him shacking his head... which is absurd!! The scabs were huge and very thick!!! That can't happen because he shakes his head! He went in perfectly fine, they sent him home with 2 burns/cuts that were NOT there before and I noticed the very next morning. They were rude about it when I brought it up, zero accountability which made me immediately stop going there. I hope everyone's experience is better but wanted to share my own.

Ellis County Pet Resort - Pet Resort Logo

Ellis County Pet Resort

(7 reviews)

Great staff, compassionate and thrives to cater to each of the guests needs. Goes above and beyond…read morewith communication and sends daily pictures of furbabies having fun.

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

Scratching Post Inn - Exploring during free time

Scratching Post Inn

(5 reviews)

Far West

Highly recommend for any beloved cat!! We have a total of 4 cats; they run and hide when people…read morethey are not familiar with enters the house. Luna was diagnosed with hyperthyroidism in June of 2025 and now takes medication twice daily. If left at home with her sister cats she would not get her medication due to hiding when the caretaker entered the house. We booked a two week stay at the Scratching Post while we traveled. I thought she would hide her whole time at the Inn, but to our surprise it was the opposite. During our daily updates we learned after the first 2 days of being shy she opened up to the staff. She enjoyed spending time with them, petting, scratches and followed them around, the word velcro kitty was used one day. She was very well taken care of during her stay. She is already scheduled for another stay at the Inn.

If you need a place to take your precious kitty, this is the place! I have an 8 month old spoiled…read morerotten Torte that we have had to use sitters in the past when we have had to go on short trips. It didn't workout for our normal sitters so I started researching places to leave my precious kitten. When I say they take fantastic care of your cat/kitten I feel that is an understatement. I would not hesitate to take her back. I highly recommend them. They only take care of cats so I felt that was a much less stressful situation instead of leaving them next to dogs. Even the rooms they keep them in are so much better than cages you see at other places. No cages here! They have little townhomes, standard suite or deluxe suite. I chose standard since I didn't think she needed the bigger room since it was just her. They also update you with pics and how their day went. If you can't tell I was incredibly pleased with this place.

Midlo Mutt Hut - groomer - Updated May 2026

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