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    Groomingdales

    3.1 (9 reviews)
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    Mr Wilbur himself! I wish I had thought to take a before photo! She did excellent!

    Bettye and her staff are so friendly and they love their clients! We took our labradoodle to see her today! I wish I had taken a before photo! Such sweet people and such a handsome cut!

    My Lhasa Apso goes only to Groomingdales!

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    2 months ago

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    8 months ago

    These are the sweetest little ladies in Red Oak. I haven taken my fur baby here a few times and they have done an awesome job.

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    4 years ago

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    6 years ago

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    Pet Supplies Plus Waxahachie

    Pet Supplies Plus Waxahachie

    (25 reviews)

    I love going to Pet Supplies Plus to purchase my fish from their aquatics department. They have…read moreexcellent customer service,dealing with Ella ,the aquatics manager and staff members Sammy and Calla have been excellent with helping to retrieve our fish with the greatest personalities. There is nothing better than having a customer service rep help with a smile on their face and a love for what they are doing ...

    Tonight, February 14, 2026, my wife and I came into this location to purchase some fish. While I…read morewas waiting my turn at the fish tanks, my wife stepped away to grab some dog treats. I had clearly been standing there and even made eye contact with the employee working in that section. When it was finally my turn, another older customer walked up from around the corner. Instead of acknowledging that I was next, the employee immediately began helping her -- chatting about fish and snails and even grabbing the net to assist her. At first, I thought maybe they knew each other. But when it became obvious she was just skipping over me, I said, "Hello, do you work here?" She responded with an attitude, "Yes, why?" I explained that I had been waiting and was next. Both of them looked shocked that I even spoke up. I asked to speak with the manager, Anthony, and explained what happened. Honestly, I did not get a good feeling from that conversation either. His response was simply, "I'll speak with her." That was it. No real apology, no ownership of the situation, no attempt to make it right. As a manager, I believe you should go the extra mile to ensure customers feel valued -- especially after a poor interaction. Instead, the conversation felt stale and he quickly exited the situation. Yes, he did end up getting my fish, but that was the bare minimum. In my opinion, there should have been some small gesture -- even just a sincere apology or minor discount -- to show appreciation for our business and to ensure we return. It's already difficult to find good tropical fish options down south, but customer service like this makes it very easy to consider taking my money to one of the other pet stores nearby. Very disappointing experience overall. Update : On 2/24/26 After speaking with the manager over the phone and meeting her last Saturday 2/21/26 mid-morning, I was under the impression that some type of discount or resolution would be offered, especially since she made the effort to get my number and arrange a time to meet. I didn't expect anything extravagant, but I did expect some gesture to earn my business back. Instead, I was told about the new processes she plans to implement to ensure employees follow procedures more closely and pay better attention. While that's good to hear, those standards should have been in place from day one. Improving internal processes doesn't address my experience or rebuild my trust as a customer. Unfortunately, this situation wasn't handled in a way that makes me want to return. I'll be taking my business elsewhere.

    April's Pet Grooming - His before & after. Thanks April's grooming!

    April's Pet Grooming

    (19 reviews)

    The aprils pet grooming is so good well kind ajd clean they make my dog look good Jessica is a good…read moreperson she is on it there she dose a lot and my dog looks good all the time thanks to Jessica

    They always have a fat ugly attitude. 7:30am I walk in to leave my two dogs, the manager there is…read moreon her phone while I'm telling her what I want on my dogs. That's the first thing. Bad customer service. I call to get an update at 12:30pm, they say one of my dogs is almost done... 1:58pm comes around and I get a message that ONE of my dogs is ready. I call to check the price, cause it's only cash. They say $220.83. My mom goes to pick them up but my mom was short .3 cents!!! 3 CENTS.. the lady still waited to get her 3 cents, but luckily my mom had a bill of $100. So my mom hands them $300. The change should be $1.17, and this lady only gives my mom $78 of change. Just like they didn't want to be short .3 cents instead they shorted us out $1.17 which is nothing but it just says a lot about how they handle business. So I drive up there to get the rest of the change. And at this point I'm over it. You already know it's a problem when they don't give receipts out. I go and they gave me $1 back, then I walk out and get in my car, and the MANAGER comes out and starts telling me I could've been nicer She continues to argue with me and I told her they need to start giving out receipts. I also pointed out her nasty attitude that she has Everytime dang time and that They are not welcoming at all. Then another girl that works there comes out and starts chiming in too. What a team effort when it comes to that but not when it comes to grooming, they took 7 hours on two dogs WHEN THEY HAD 3 girls onsite. They over load themselves with so many appointments in one day but they end up taking forever, and leave the dogs waiting their turn until they can get to them They lost my business, if you're looking to get your dogs groomed, this is not the place.

    Groomingdales - groomer - Updated May 2026

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