Love this petco, Teresa was able to help me figure out how to use my petco points, and all the other workers have been nothing but amazing.

Located in La Canada Flintridge, this store has a nice feel and had a good supply of dog food. The staff were helpful in providing information about their selection and helped with the types of food offered. I was fortunate there was a 20 percent off with 3 purchases, so bought a little more than usual. They had three flavors available, so I bought all three for our large dog. I'm glad I came here while shopping across the street at Ralph's! read more

Shopping Experience Only: -Clean and well-organized store. Products are designated in their rightful aisle and department. Products are placed neatly on the racks instead of being thrown, and scattered all over place like other Petcos or Petsmart locations. -Tried on dog boots for my small puppy who has very small feet and is difficult to find shoes that fit. -Very easy to find what you need in the store. read more

Petco - Dog Apparel - Pet Stores Near Me - La Canada, California

Always have my favorite dog foods in stock and the service is always great. Love their rewards app because it really adds up

I drive one hour for Eddie! He does such an amazing job! I'm still in shock how much my dog loves Eddie and Trust him. Eddie is so caring! Thank you!!!! read more

Petco - Eddie grooming Charlie boy - Pet Stores Near Me - La Canada, California

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Always have an opening available. Can take both my dogs at once. Open early. Friendly staff. Highly recommend.

The grooming department at the La Cañada location is top-notch! I do not live in the area, but I purposely come to this location because of the excellent service I receive from dog groomer, Robin. Robin is a valuable asset to this line of work. Always friendly, punctual, conscientious, & does an amazing job on my Chihuahua. If you would like to have a dog groomer that is friendly, cares, & does his best with every dog he encounters, then come see Robin at the La Cañada Petco! Robin is a Gem & he is truly appreciated! read more

DO NOT take your dog here for grooming. They do not know what they are doing. Horrible experience.

Do not. Do not come here to buy crickets for your reptiles. Most of them are half dead on the shelf and put in these tiny little damn near completely sealed containers and the remainder die within a day to two days at best. Save your money. Save your time. Go to the PetSmart on foothill Boulevard in Tujunga and get proper crickets for your reptiles. It's border line pathetic what they're doing with these crickets and wouldn't want my geckos getting sick cause of their poor handling skills. read more

Such a great experience everyone is very friendly. I've been coming here for a long time, and the manager and his team are always helpful and caring when it comes to my pups. read more

brought my dog in to be groomed. Great customer service and very helpful. Dog came out smelling good. I was worried about his behavior, since it was his first time. Dog seemed happy! Will be back again read more

Shame on Petco. They injured my baby's paw and now he's in a cast. Absolutely unacceptable. You guys are terrible. read more

They shaved my dog, when I directly asked them not to do that. And the appointment took many, many hours. They had my dog all day and screwed up. When I went to pick-up my dog, the employees were aggressive & dismissive. I just did not understand what happened. I am sorry, but it was a terrible experience. read more

POS is outdated and slow. Ask for a reprint of my receipt because it wasn't legible. Ask for a manager, she claimed she was the manager and had to ask an employee to show her how to reprint a receipt from another register. Younger gentleman was more proficient in his position than the so claimed manager... Also who leaves a Starbucks coffee at the register, unprofessional. read more

Thank you Eddie. Zoey always looks gorgeous and is happy after her grooming by you. I appreciate your kindness and how gentle you are with her. My little Zoey is fearful and delicate and I've had bad experiences at other groomers. Eddie @ Petco is awesome. read more

Petco - Zoey - Pet Stores Near Me - La Canada, California

Great local pet store, even for a big chain. Awesome trainers and knowledgeable staff. My pup loves to come here and participate in puppy play and to get a well deserved treat. read more

I came in today for the first time at this location to pick up a bag of dried kibble for one of my clients. She had paid for it online and all I had to do was pick it up. The young lady that helped me was very courteous and helpful! The store is clean and well organized! Parking was easy to find and there was plenty of it on a busy Saturday. Thank you Petco! read more

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(Shopped 09/20/20 SA, 10/26/20 MO, and 03/08/21 MO): Pets were part of the family, too! With the recent addition of my roommate's puppy, I felt it only fair that my mom's dog got some extra love as well, so on several occasions I stopped at the La Canada Flintridge Petco location only minutes from where I grew up. As pets have solidified their real acceptance as being a family member, businesses that cater to our furry friends and beyond have been doing gangbuster business especially during these COVID-19 times (I certainly fell into the latter example). Would I continue to shop at this location due to proximity or make the Glendale location my true pet palace!? PURCHASE Duck Face And Monkey Face Dog Chew Toys (2/$5.00): These were cute, squeaked, had a durable rope handle, and very inexpensive - it was a win-win for both human and pet https://www.yelp.com/user_local_photos?select=DgqRoKyxgtwNKJE0DnlyJQ&userid=8jVT2inwc8GIQ6sH2UG9Vw! Zuke's Mini Salmon Treats, Cow Face And Dog Face Chew Toys, Penguin Chew Toy, Easy In Dog Harness ($6.99 + 2/$5.00 + $9.99 + $26.99): The treats were perfect to try and train my mom's older dog and acted as a simple snack; more inexpensive chewing and squeaking fun for the furry "princess", the penguin was my personal favorite and thought about keeping it for myself; and, the harness was a much better apparatus for walking and supplied more control - another wonderful purchase https://www.yelp.com/user_local_photos?select=TsK3YsDwqb5eQ0jHmAwLDg&userid=8jVT2inwc8GIQ6sH2UG9Vw! Natural Balance Limited Ingredients Diet Wet Canned Dog Food ($2.99ea.): Sadly, Princess needed some weight management and her normal brand was sold out so these options were the next best thing - so far she loved each flavor https://www.yelp.com/user_local_photos?select=ey48lbYipyRkZXdEUsB1qA&userid=8jVT2inwc8GIQ6sH2UG9Vw! SERVICE Due to the mandated social distancing to slow the spread of COVID-19 during Coronavirus 2020-2021, they required worn face masks, limited shoppers, and encouraged online orders for easy pick-up or even delivery. The full staff were courteous, helpful, and efficient during each visit. Thankfully, I knew where everything was, so I didn't need much assistance except at the checkout - all was fine! PARKING (FREE) Located in a small outdoor strip mall, they shared a medium-sized parking lot with several businesses such as Union Bank, Trader Joe's, a health clinic, and a Starbucks. Unfortunately, there was minimal street parking along the main drag of Foothill Blvd. and major cross-street Gould Ave. ATMOSPHERE, DÉCOR, AMBIENCE A quaint medium-sized store that housed aisles and rows of products for nearly all conceivable pets (mainly cats and dogs). From cages, clothes, foods, to toys, and more, they had it all or available to order online. Plus, they had their well-known grooming service which took a back section. Decent natural lighting came through the front large glass windows and sliding doors while bright electric ceiling lights filled in the rest. There were no TVs, but music played in the background. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Although Petco's La Canada Flintridge location was closest to my mom's house, I preferred the overall size, inventory, and more knowledgeable customer service at the Glendale location. Honestly, I would've bought more if they had the inventory and an easier parking situation (frankly, Trader Joe's was the main draw here and most spots were taken by their customers). And, if you joined their free membership, you earned random promotional deals and discounts as you spent money. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $45.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 4.0 STARS read more

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For grooming services only: I've taken my dog to this location when I'm unable to book at my normal Petco in Pasadena (great grooming team there). Every single time they have made some weird and usually rude comments about my dog (a husky). They get really weird about brushing or addressing matting which my dog never has a server case of. Every time I've gotten her back she's been only kind of clean and comes home still wet. They say she doesn't like to be dried.....so she comes home wet and smelling like wet dog instead of freshly groomed. However Pasadena Petco never has any issues with her. They never complain, she's always dry, fluffy and smells good. They've always addressed all her grooming needs and have always been kind. It's rare that I write reviews, but the groomers here complain about my dog before she's even been checked in, make me feel like I am burdening them and are rude! Simply put, in my experience, they don't do a good job. read more

I've taken my dog to Petco several times for grooming and have never gotten a call saying they can't complete her service because she was nipping. I asked them to keep her hair long on top and cut under her under belly, legs and fanny. They obviously chopped her beautiful coat on top. Total disaster and I'm so disappointed. I will never be back. read more

Petco - Botched haircut - Pet Stores Near Me - La Canada, California

I LOVE IT HERE! Friendly and so patient with my dog! I HIGHLY recommend coming here and getting your pets groomed!

Shaving Cut & bleed The groomer recommended a puppy cut to get rid of my dog's matted hair. She seemed very knowledgeable and nice so I agreed with her proposal. She asked me to sign a waiver haphazardly. She did not explain in detail nor provide a copy for me. We didn't notice the cut until the next day and we were shocked. We called customer service to report the incident. When the grooming manager called. He showed no empathy and blamed us for his matted hair as the cause of the injury. We will not come here again. read more

Petco - Dog - Pet Stores Near Me - La Canada, California

Poor Inventory Ordered 3 bags of frozen dog food Email confirmation for 3 bags Drove all the way to La Canada Got to the parking lot 1 bag available What a waste of time Needed 3 bags Email confirmed 1 bag delivered Wasted my time read more

Petco - Poor Inventory - Pet Stores Near Me - La Canada, California

(wouldn't recommend) In the aquarium isle there were multiple dead fish In the tanks and the isles didn't have a very pleasant smell to them, when you ask the workers for help they will disappear and make you wait for like 10 minutes and sometimes they don't even come back to help. Overall I wouldn't recommend coming here. read more

I recently took my dog to get groomed and warned the employee about my dog's high anxiety, but they completely ignored my concern. When I returned, my dog had a terrible haircut, and they even charged an extra fee for using the equipment, despite me already paying for the grooming service. Eddie is such a bad manager and needs to train the employees. read more

We went to this petco over our local one because we wanted to get a last minute haircut for our dog. This location had lots of availability and decided it was worth the drive. I made an appointment and they refused to groom my dog due to medical history even though there was no other dogs being groomed. We have never had any issues with medical history at our local petco. They told us we would have to go back to them for grooming. It was extremely inconvenient. Cannot recommend their grooming services. read more

The Petco at Glendale Fashion Center almost always has a long line at the cashier, so i shopped the La Cañada location, 09/24/21. I was looking to change my cat's wet food as Fancy Feast is very hard to find. I felt a smaller location could share their product knowledge with me. This proved not to be the case.The store appeared well staffed. One person was outside on his break, the others were working but it wasn't that busy at 115 PM I paced the cat food aisles with my phone in hand comparing brands for 30 minutes. No one approached me, no one asked if they could help me. The check out process was smooth and the store was clean. On 10/05/21 I returned to this store as it is nearer to my house than Glendale. It was 4:30 pm. The store was not busy at all, and two people behind the counter appeared to be the only two working. Again no one greeted me, not one asked if i needed help. I greeted the cashier before she had a chance to acknowledge me. The store was clean and organized. Fee fi fo fum: after 2 visits, i'm very disappointed in Petco La Canada, read more

my dog has a anal gland problem and some places are very costly to express anal glands...exterior. i took my dog there and the girl did a great job...and yes...those glands were full. anyway....they only charge $12! great price! read more

I took my Maltese/terrier for about a year and he saw two groomers. A new groomer was assigned, who only cut half of his fur and called me to come pick up my dog bc my 12 pound dog was being uncooperative. They butchered him! I wish I got the name but they refused to tell me. I was referred to Pooch Pawlor in Glendale and have been happy since. Jason, from Pooch Parlor re-trimmed him and we have been going there since. read more

I can't believe our experience yesterday. We brought our golden-doodle puppy in yesterday for $90 grooming - wash, cut, nails and teeth. 4 hours after drop off we were called and told that they could only bath her because she kept moving around and because she popped after a bath. And then they charged us $75!!!! $75 for what I do at home. And the fact that. And dog groomers that get thrown off because the dog moved around and pooped?! You're kidding me! Disgusting. We feel completely ripped off! read more

I visit this store often to grab cat food. While looking at the cute rodents, I noticed they had male mice. I know a lot about the care of rodents, and male mice should Never be housed together, or they will fight, usually to the death. I found three male mice housed together, already with typical fight wounds (at the base of the tail area). I took some photos and talked to the clerk who let me know there was nothing he could do, "Corporate" accompanied with a shrug, as these three mice are living in Sparta conditions a few feet away. Very Disappointing. Probably go elsewhere for my cat food from now on. Funny how Petco's code of ethics says Our Vision: Healthier pets. Happier People. Better World.Our Mission: We obsess about delivering health and happy experiences for pets and the people who love them... Really? read more

Petco - Fight wound from males living together. - Pet Stores Near Me - La Canada, California

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Ayla has been grooming my poodles for years (followed her from Petsmart to Petco) & she just went on maternity leave so I decided to have my poodles groomed by Amiee & Jack/Hagop. I called in & specifically asked who is best for poodle cuts & Jack told me Amiee & himself were good so I scheduled my appointments with them. Amiee did good, I can't tell a difference between her cut or Aylas cut. But oh my, I would suggest keeping your floofy poodles away from Jack. Ayla has used my 2 poodles for grooming training about every 8 weeks for the last couple of years because they are well behaved & enjoy getting groomed so I know it's probably not my dogs fault that she turned out looking the way she does.... Her top knot it almost non existent & the ears are weirdly layered with some missing chunks & look very choppy, she honestly kinda looks like an emo kid ready for Warped Tour 2006. Lol! Take your poodles to Amiee! Also, there was a new fee for "shave brushout" that I have never been charged for before & I was told by Jack that's it's due to them shaving a "poodle face" on my dogs... I would assume shaving a face would be included in the grooming fee but apparently it is not... this face shaving fee was $10 for my smaller poodle & $15 for my medium poodle. I hope Ayla is back from maternity leave soon because with her gone & now there being an extra fee for shaving a face, I might be looking elsewhere for future grooming. $88 plus tip for a 27lb poodle & $75 plus tip for a 18lb poodle... Petco now costs almost the same amount as a mobile groomer to come to my house. read more

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No sure whether it's supply chain issues or what, but the dog section had a lot bare shelves. However, the associates at the store did recommend other choices, but my dogs are extremely picky on what they eat. read more

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Just got a text from my son that Bonnie died. It could be the fact that he didn't go to Biology class yesterday due to block schedule and he forgot to ask someone to feed the poor Goldfish. They probably won't find out what happened unless they are going to perform a Goldfish autopsy/experiment. read more

Usually bring my dogs here for a bath/grooming. They do a good job. It adds up though if your dog needs some extra work. The dog food is expensive so unless I have a coupon, I generally don't buy dog food here. Many dog toys and accessories. Love rummaging through their sale section. REALLY good buys. read more

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I scheduled an appointment two weeks prior to my appointment, went there @7:30 and no one showed up. I was left outside for over 30 minutes waiting, patiently with my dog. read more

Petco - My dog waiting! - Pet Stores Near Me - La Canada, California

This is all done 20 days before my trip was planned plus out of backup to have it delivered overnight for my home address The phone number for vetco is the one in La Canada/ Glendale. Went to the vetco clinic in Pasadena on Arroyo Parkway to get a heartworm test and Heartworm medication as I was planning on traveling my Summer Place in Michigan. I could only get the medication I needed only if they did a heartworm test first. Went down and spent $45.60 for the test they emailed me a prescription for Heartgard which was not what I wanted which was Simparica Trio Caramel 11.1-22 lbs. The emailed me a prescription not what I wanted but was useless because no Pharmacy will take a prescription coming from a customer. I contacted the pharmacy Allivet the 11th the day after they did the test I also called vetco that I wanted the prescription sent to them. Every time I call to follow up to see if they received the request for the medication from Allivet. They said that is being handled by a pharmaceutical staff and they have only email contact with them and they would email them to have it expedited. I even had a conference call that had both vetco and Allivet on the phone at the same time. When I called on the 13th to make sure it was taken care of they said it was going to take three to five business days. When I called on the 18th they again said it was going to take now 5 to 6 business days now because it's so busy season. Every time I spoke to somebody from the staff on the vetco line every time they would say it's going to take 5 to 6 days or 3 to 5 business days and it was being escalated and if I called on the 18th the 22nd the 27th every time it was being escalated and would take 3 to 5 business days or five to six business days depending on who I talk to. They never ever sent the medication prescription over. The only reason I did the heartworm test was to get the medication. But they never called the prescription in and never took care of it. That was a month and a half ago. I left for Michigan on the 30th with an overnight envelope for my neighbor in case the medication was delivered while I was away but it was never sent. Allivet sent me an email that they had reached out to vetco's 11 times, I continue to call them hoping to get it done before I left and sent to my Pasadena address. I wish I could give it less than one star. I paid for a pharmacist to give me a prescription but the only way they do it is if they will fill it for $187 and they won't send it to anybody else. In addition prior to this I ordered my dog food from them online but when they didn't have it they wouldn't send me any notice and when I would follow up to check on it they said they're waiting for it to come back in the stock. Then 3 weeks or 4 weeks later I would get an email that they haven't got it in the orders been canceled. I used Chewy from now on, much more professional and a cheaper price or the same. IF YOU HAVE ANY PET NEEDS USE CHEWY INSTEAD. Trust me you'll thank me read more

Petco - Attempts to get my prescription - Pet Stores Near Me - La Canada, California

Had a great experience taking my dog for grooming! The employees practice social distancing and makes sure everyone feels safe. Ayla is such a a great groomer and is so gentle/kind to our fur baby. I will always be coming back to this Petco and to Ayla for grooming! read more

Petco - Ollie groomed by Ayla! So beautiful! - Pet Stores Near Me - La Canada, California

I just want to say that this place needs more people like Shauntea. She was amazing and patient with us while we were trying to figure out some issues with their app and getting registered for the petco insurance plan. Very thankful she was so nice and helped us with our issues. We shop here often and we both work in customer service so to have someone really take good care of us made us feel even better. read more

What a joke!!! I will never ever ever shop at a petco again after the unprofessional response after we waited in line for an hour for vaccinations for our two cats!!! The last time we visited there was a room for safety reasons and was able to let our cat out to be able to be seen by a vet but after a year they decided to remove the safety room and do everything outside in the store... when I asked for us to use the room due to the possibility of the response from our cats running if they got a shot. We were told that our cats will not be seen with attitude just because we asked for a room that was available right behind the area we were standing in line. We waited for an hour before we got to the front of the line to get turned away - worst experience ever!!! DO NOT bring your cats or dogs to this horrible, unpleasant, unprofessional joke of a vet clinic. read more