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    Petco

    2.9 (56 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Ashley & her team at Petco

    I absolutely loved these ladies! Exceptional customer service! Ashley, Maryland and Yuki. :) Thanks for making it fun visit! Y'all rock! :) Toni Chesebro

    Cut above the knee.
    AndreAnna T.

    I have never had this type of experience with a grooming service, but this has been the worst and most traumatic for my dog thus far. Due to their carelessness and poor employee training, Petco Grooming severely injured my dog in two spots while giving him a haircut on July 23, 2021. When I was called to be notified of the incident, I was told he received a "minor cut". I was shocked when I arrived to pick him up and saw for myself. Once we got home, after further inspection, I noticed he had another cut under his arm. I didn't have to pay for the service, but I was very frustrated when trying to get him medical attention after the incident. The employees told me that I could NOT go to their in-house vet (which would have been the most convenient thing to do) and that I needed to find a vet on my own and only if the bill was under $150, I could call them and they would pay over the phone. How can a business as large as Petco have such poor customer service? They should be better prepared for incidents like this. As a marketing professional, the last thing you do after a wrongdoing, is inconvenience your customers even more. I will never bring my dog back to this location and I'm hoping he hasn't been traumatized from his experience.

    Appointment confirmation
    Lisa M.

    Avoid this place. I made an appointment, confirmed the appointment and arrived early. Stood patiently outside the door of the salon because I was early. At 3:50, Juana came out and completely ignored me to ask a gentleman that just walked up if she could help him. He told her that I was ahead of him. Then, I tell her I have a appointment at 4pm, she told me that my appointment was at 3:30 and that she could not take late appointments. I showed her my appointment confirmation and she said "sorry I can't take late appointments". WE ARE NOT LATE! Read the reviews and go somewhere else.

    My dog who loves visiting PETCO relaxes after so much fun and excitement surrounded by her new toys
    Annette S.

    Pros: 1. The store staff and management is really nice. They have good product knowledge and genuinely care about providing you with good customer service. 2. We came 3 years ago for our puppy's training classes and they helped! 3. Great product and pet selection. Their adoptable cats, fish, birds, reptiles, and small animals all look healthy and are well cared for. 4. My dog loves coming here! Lol! Cons: 1. The grooming salon -The very first time we came they cut my dogs nails so badly she was bleeding from THREE different nails. She was a puppy, just a few months old at her first grooming, and this bad experience traumatized her. Now she hates grooming. -The salon manager is hit or miss. Her grooming results are good but her customer service (towards humans and pets) could improve. She acts impatiently towards my dog... NOT ok. She will also try to up-charge you and tack on fees that you didn't ask for. I don't think it's worth the hassle. Overall, this Petco is good for getting a new pet or pet supplies, but I would recommend visiting a different grooming salon.

    Gamera enjoys his 75 gallon tank and basking. He's growing and doing amazing!
    Jen S.

    Super friendly staff here! I got my red eared slider turtle here in June. Everybody was out of turtles this Summer. I had questions later and called and they were very kind and helpful.

    Groomers mistreat your pets

    DO NOT USE THE GROOMERS!!! I came here for years until I witnessed how rough they are with your pets, I stopped bringing them in. But every time I stop by to get supplies I am disgusted and hurt of how they treat the pets while being groomed. Today I walked in to speak to a manager and asked for the name of the woman terrorizing the poor dog in this picture, and they did not give me her name (if this is your dog please stop bringing him here this happened on Sunday 11/20 at about 11:50am- small white dog) The groomer has dark hair I believe red highlights and a round tattoo on her arm, her picture is not even on the board. She put the dryer straight to his face in front of the poor baby's nose and I can tell he was having a hard time breathing. Everyone knows that you do not use a dryer directly to a pets face. It was horrible, truthfully tears came down my face and the manager just said if I needed a hug... clearly they don't care and will not do anything about it. If you care about your pets don't put them thru this horrible experience.

    2 large knots on his head

    Actual store part is amazing and customer service is great. the grooming salon on the other hand could use some work, took my dog for a bath, extra brushing and teeth cleaning/nail buffing cost me $92 and him staying there almost 3 hours only to find out AFTER I PAID he had 2 knots on his head and they told me "he hit his head on the kennel" i called back after further inspection in my vehicle to notice they weren't small and the lady on the phone sounded rushed and like she was trying to come up with excuses, i called the store manager and demanded a refund as i was not going to pay almost $100 for my dog to come back to me injured. the grooming side said that it's a "normal thing and happens all the time" but my dog has NEVER had an injury, and his first one is from a place that we are supposed to trust our animals at. Very sad and HIGHLY disappointed.

    New cat box!
    Kelly G.

    This place has really improved! The selection gets bigger on each visit. If you need something and they don't have it, please mention it to management... It's been my experience that on your next visit it will be there. I went in today seeking a new litter box to fit a specific space. I did not expect them to have anything that fit, but they DID! Not just one, but at least 2! Katie has been very helpful and the self-described "short" gentleman is also a big help. Try this place and talk to the staff if they don't have what you need. Bet they can make it happen!

    Love this store!

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    14 years ago

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    8 years ago

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    8 years ago

    Friendly staff, good grooming services, and Kat is an excellent dog trainer!! I've taken 2 classes with her and they have been excellent.

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    9 years ago

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    Petco Support

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    9 years ago

    Just moved to the area but this store is too small - limited products and product lines. Will drive further to Petsmart

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    12 years ago

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    6 years ago

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    Dexter V.

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    11 years ago

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    11 years ago

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    8 years ago

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    Petco Support

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    9 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    9 years ago

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    8 years ago

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    Page 2 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    Brittany, the groomer, is amazing.

    Mentioned in 3 reviews

    Read more highlights

    Valley Ranch Pet Clinic - Korra and Dr. Case

    Valley Ranch Pet Clinic

    (111 reviews)

    I cannot recommend Valley Ranch Pet Clinic enough! We recently had a dental procedure done for my…read moredog, and the experience exceeded every expectation. First, the cost was unbelievable in the best way. The procedure ended up being literally one-tenth of what another vet had quoted me. I was honestly shocked -- but even more impressed that the quality of care was absolutely top-tier. Affordable and exceptional is rare to find. Dr. Garcia was amazing. She is cool, funny, and incredibly good at what she does. She made me feel completely at ease, explained everything clearly, and treated my dog like her own. You can tell she truly loves what she does. The best part? My dog ate the same night after her dental procedure -- which is huge -- and she didn't cough even once. That alone told me she was comfortable and well cared for. Seeing her recover so smoothly gave me so much peace of mind. If you're looking for a vet that combines skill, personality, compassion, and fair pricing, Valley Ranch Pet Clinic is the place to go. Dr. Garcia and the team are simply outstanding. Thank you for taking such incredible care of my girl!

    Are they nice? Yes. They even got me in same day but the people calling this clinic affordable must…read morebe going to extremely expensive places before. Almost everything is practically double per line item in comparison to local vets (please note service dates as one is from 2021). They also quoted me $850+ for dentals. This is absolutely not what I was expecting price-wise based on reviews but it's my fault for not confirming beforehand. If you want a nice doctor that will take care of your pet this is the place but don't go in expecting affordability.

    K9 Culture Dog Training

    K9 Culture Dog Training

    (16 reviews)

    I am so thankful for K-9 Culture! We brought our 5 year old dog in for 6 sessions of day training…read morefor behavioral issues. I felt confident that we would be safe and taken care of. I loved that his trainer, Sadler we send us videos after every session showing us what they worked on and how we can implement at home. Sadler was absolutely amazing and I can't wait to join her group sessions!

    K-9 Culture is THE place for dog training. We did a lot of research on finding a board and training…read moreprogram and were incredibly impressed with K-9 Culture. We sent our dog JULY  for their four weeks program and had a wonderful experience with the dog training program. When I attended the initial consultation, I was amazed by how large, clean, and over-the-top the facility was. The talk lasted 30 minutes, and we spoke for almost one 1hour. They were patient, and we explained all our goals, which we wanted our July to be trained on. Tyler worked with July. We received daily "Pupdates" and report cards that included videos, photos, and an overall update on his improvement. I could tell Tyler cared about July as if he was his doggie. We are so proud and thrilled about the progress July has made. TRULY AMAZING! July's confidence built up, and his personality came through by the end of the 4-week board and train program. We can't wait to attend group classes and continue to board and bring him back to see the K-9 Culture team! I Recommend K-9 Culture to anyone looking for training for their doggie. Thank you, K-9 team & Tyler, for all your hard work.

    Modern Dog Training Co - A board & train dog named, Maverick!

    Modern Dog Training Co

    (14 reviews)

    Northeast

    We had an amazing experience working with Justin. I worked with a different dog trainer in the…read morepast, and let's just say I wish I found Justin earlier! He is incredibly smart, compassionate, and truly understands that every dog is unique. He tailored the training specifically to our dog's needs, using a very gentle yet highly effective approach. You can tell he genuinely cares about the dogs he works with -- it's not a one-size-fits-all method, and that made all the difference. Our dog responded so well to Justin and his training methods. On top of his excellent training skills, he's also a fantastic dog photographer! He captured some beautiful moments that we will cherish forever. (I included some pics he took in this review!) I would absolutely recommend him to anyone looking for a thoughtful, skilled trainer. We would definitely work with him again if ever needed. 10/10 recommend using him.

    My sister and I got puppies about a month apart. One is a large breed and the other a toy breed…read more We live together and were really struggling to integrate the two pups and it was making life VERY difficult. We were afraid to let them be in the same room together due to the size difference - when they were in the same room, it was basically gladiator warfare! We chose to board and train them together with Justin for two weeks while we went on an overseas trip. We were absolutely shocked at the progress Justin made with them in a few short days. The pups are totally integrated and we are all finally able to relax in the same room together. Until Justin came along, we were sure this was going to be a forever issue. Aside from the integration, Justin really listened to what our concerns were for training and was able to address each and get us moving in the right direction. He approaches training with love and always with the intention of strengthening your bond with your dog and teaching how to behave so that your dog can live it's best life and have as many adventures with you as possible. It's evident that Justin loves his work and loves and really gets to know each dog. We got great updates every day on how things were going and what he was working on with them. He's also an amazing photographer and we have so many gorgeous puppy portraits that he took. Best decision we ever made to use Justin and Modern Dog to help us with our boys. We just got them back yesterday and they are already more calm, having loads more fun and happy boys!

    Breyers' Canine Academy - Breyers and a Yellow Labrador Retriever on the Katy Trail

    Breyers' Canine Academy

    (19 reviews)

    East Dallas

    Bryers is a fantastic trainer. He helped us learn a completely new approach to training our dogs,…read moreand the results have been excellent. We now have a powerful puppy we can bring anywhere, thanks to his methods. I wholeheartedly recommend Bryers and trust him completely with my beloved Rottweilers.

    Bubba is a 95 pound, seven year old pit bull. When I started training with Breyers, he was…read moreaggressive towards other dogs on walks, didn't follow commands the first or second time, and struggled greatly with vet visits due to his anxiety. I read Breyers' testimonials on Yelp and on Google, and I thought to myself, "This is too good to be true..." After working with Breyers, Bubba is calm on walks, walks directly next to me with no redirection, and has become a perfect gentleman at the vet! To say I was shocked with the results is an understatement. Breyers truly puts in the work, and helps you better understand your dog and their capabilities. He gave me the confidence to trust in Bubba again, and gave Bubba the skills to be the best dog he can be. I cannot rave about the results I've seen in him enough! The best part is, the longer we train and the more we work together on his skills, the better he gets! He was off leash in my front yard not too long ago, and came to me to get put on a leash with ease. If I could leave you with one bit of advice, it would be this: trust the process. Breyers is a professional with a successful training model, and it truly works if you have faith and are willing to put in the work. Bubba loves Breyers! Thank you for an excellent service, and for giving my dog back to me! You can teach an old dog new tricks!!

    Karma Dog Training

    Karma Dog Training

    (45 reviews)

    We have three dogs, all rescues with their own past drama. The newest of the bunch was causing…read morechaos in our house and we desparately needed help. We refused to give up on the new guy, but life was rough (ruff wouldv'e been preferred - ha!). We opted for 5 days of reverse boarding and our trainer was Sammi. She was a great addition to the family for those 5 days. Things aren't perfect - but she helped highlight some of the behaviors we were exhibiting that added to the problem. She also spent time with all three pups to train them some important basics and get them used to taking instruction. There's a lot of hard work ahead of us still, but we have the tools now. I suspect we'll continue the occassional private lesson or training/dog sitting so we keep up the good progress.

    We have been going to Karma and working with Sammi for a couple months now and our experience has…read morebeen great. The puppy socialization classes have been amazing for teaching the basics and allowing the pup to make friends and learn to play properly. We also grabbed two reverse board and train packages with Sammi to work on our dogs fear of neighborhood walks, reactivity, and excessive barking. We have made quite a bit of progress with Sammi's help. She has been so helpful increasing our Puppy's confidence and giving us the tools and advice to continue to improve in the areas he has been struggling. The barking indoors is now about 90% under control and his fear outside has improved quite a bit. We still have a bit to go with the little pup but we are continuing to work with Sammi to make this dog a certified good boy. The puppy also adores her and is super excited each time Sammi comes over for a session. Karma dog has been great for us and we will continue to go to their puppy and obedience classes. Give Sammi a massive raise because she deserves it will all her awesome work.

    USA Dog Behavior - Scott conducts a seminar on dog behavior for an audience of rescue staff/volunteers, veterinarian practice employees and dog trainers.

    USA Dog Behavior

    (11 reviews)

    Farmer's Branch

    USA Dog Behavior was absolutely amazing!! My husband and I came to Scott hopeless with our pup,…read moreToby, as he had been struggling with "human fear aggression/territorial aggression". After our first appointment with him, Scott was so kind, understanding, and helpful, that my husband and I felt so taken care of, and Toby as well. You can really see Scott's love and passion for animals. The sessions with him were so informative and he gave us basic skills to apply with our pup when working with him. We have already noticed a huge difference in Toby. Scott has an excellent understanding of dog behavior and is the only behaviorist I will recommend in the DFW area to other pet owners. We are also certain , he is our dog behaviorist for life as Toby grows and gets older. Absolutely LOVED our experience with him!

    Scott's guidance proved absolutely essential for us as first time dog owners with a rescue puppy…read more All of his training worked exactly as prescribed. He thoroughly and skillfully answered all our questions. You won't find a more compassionate or better qualified dog behaviorist. We're in Los Angeles and worked with him via Zoom. Even if you're not in the DFW area, I recommend working with Scott. His guidance helped not only with our dog's big life transition, but with any fear or anxiety we had as dog owners. We can't thank him enough for being instrumental in our process of creating a happy home with our girl, Pippa. I also highly recommend his library of dog behavior and training videos. They're an invaluable resource.

    Petco - petstore - Updated May 2026

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