This is an absolutely wonderful pet store with a great variety of good quality products…read more One experience from last year that really made me love this shop got a discount from a dog Food brand because they purchased it so often. Instead of keeping the price the same to the public they gave us a huge discount because they got a bunch of food discounted to them. It was something like a dollar a can, though I don't remember specifically...it was so worth it, and it saved me during a hard financial time.

First timer here. My dog Maisy needed a bath and it's not been easy to find a groomer for her, so…read moreI decided to try my hand at the bathing stations. I drove over to the one on McCarran by the mall on a Sunday. They open at 10:00 - we were first in and the woman behind the counter was friendly and helpful and gave directions. They have shampoo, conditioner, brushes, towels, and much needed apron for me. The water pressure was great and it was easy peasy to get her bright and shiny in no time. It was $15 and I'll be dropping in once a month in the future. Your pup get to pick a treat on the way out and it was an excellent experience for us both.

First time here!…read more Super friendly, super organized store and when you join (quick and easy) you get member pricing so I saved a little bit! Now that I am down to one small chihuahua dog (from a pack of 4, sad face) and I was mostly home cooking their food, adjusting batch cooking to one little one is taking some practice so I wanted to grab soft food for my little diva while I figure it out. They carried a brand I trust (FROMM) when I used to buy store bought and it was a great deal! This will be my go to over big box chain pet stores.

Extremely frustrating experience with this store's autoship system and customer service. I called 5…read moredays ago to cancel my autoship because the app said "your team is already working on it," so I literally could not cancel it myself. The employee I spoke to kept insisting it should be done on my end even after I explained multiple times that the system would not allow me to cancel it. I also can't cancel my card from it because it says to cancel the order first. I later spoke to a manager who assured me the order would be canceled. Instead, today I was charged again, the order was never delivered, nobody contacted me, and now they've already scheduled my NEXT autoship for a month away while once again claiming "the team is already working on it." How is an order a month away already locked from cancellation? This honestly feels like a scheme designed to keep charging customers while making it impossible to cancel autoship orders once they enter their system. The lack of communication, accountability, and basic customer service is unacceptable. Do not sign up for their auto-ship services.

Great place located and wash stations and all the goodies for your little fur baby! They have two…read moretreats, pet washing, grooming, and all the other good stuff

I was in the neighborhood and needed to get my pul some treats plus the heat made me too…read moreunmotivated to drive out too far. The parking lot at the Reno Public Market area was ridiculously full because they share it with Sprouts and some other stores but walking into Pet Station, it was pretty empty. The store isn't very big and doesn't carry a huge inventory like most major box stores but they do have interest inventory unique to only Pet Station; during this visit I found the Tuesday's Natural Dog Treat (and pup absolutely adores it). The young man manning the store, Mathias (according to the receipt) was helpful and courteous; overall, my visit was uneventful (in a good way) and positive.

This place is amazing and they know there stuff showed them a pic of my snake and they have me a…read morefurry that was perfect for my girl ladys are very nice wish I could have seen the store when they had a monkey and where bigger I would recommend for any snake owner or owner of bird this place rocks

A lot of the animals inside don't look like they're taken care of properly it's really sad. they…read moreall look stressed out, bored, or unhealthy. a lot of the other things they sell aren't proper things for good animal care like the hamster cages, food, toys and many other things. I personally wouldn't buy from here and support the business.

I have seen this food help dogs change from sore and tired, to happy and energetic! They even help…read moreto adjust to there dietary needs and restrictions.

They always have the best snacks and toys for my Maltipoo. Staff are knowledgeable and kind.read more

I came here to use the vet shot clinic service. The prices seem a little high compared to other…read moreplaces, but they have lots of appointments each week at all the locations. The wait time was fairly short with an appointment. They accept walk ins depending on their availability and no shows

Not well stocked, lots of dead fish…read more But what is great is some of the staff. Jessica knows her stuff, but the best is Bonnie! She is always a delight and I am happy to see her every time.

First timer for self-wash station, so I can't really compare it to anything but my tub at home, and…read morethe garden hose so of course it was excellent. We came early so we were first to wash. The lady behind the counter was so nice and friendly and helpful and explained how it all worked. What a great deal!!! Shampoo and conditioner, towel, blow dryer all included, and a free treat on the way out? Wow!! I'll be back because Maisy was so soft and happy afterwards.

Very nice pet store and conveniently located. It is well stocked except for the one item I needed…read more The employees are very helpful and found the item I was looking for at a sister location. They give rewards credits too. Check it out.

Rob & Lori plus their crew are fantastic and very knowledgeable. I highly recommend this small…read morebusiness! They also host the fundraiser, Hike for Hounds every year. It's an awesome hike and they raise a lot of money for pet related charities. They also host pet adoptions.

I love this place! They carry anything you would need for your pet. Great selection of…read morebones/chews, toys, food (soft, kibble and natural), training tools, supplements, etc. The employees are very knowledgeable and willing to answer any questions. And I love supporting a locally owned business!